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Inmotion Hosting was established in 2001. Since then, they've opened more than 300,000 domains for clients, and that number is rising. Inmotion wants their customers to be satisfied, offering a full money back guarantee if a client is not happy. Their web host experts are top-notch in the field, undergoing 160 hours of training on Inmotion Hosting's products and services. The average tech for Inmotion hosting has over four years of experience in the field, garnering some of the best customer support services found in the industry.
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We found many great aspects about InMotion Hosting. We found their full refund money back guarantee to be one of the most generous customer satisfaction devices in the industry. InMotion Hosting also offers free domain transfer, more than one website on an account, depending upon the service level, and top-notch data centers.
We also found that InMotion Hosting offers one of the most generous Internet advertising packages available, starting at $275 worth of credits with the lowest service level. But most importantly, we found that InMotion Hosting has SSD servers, meaning that your hosted website will run a lot faster than the industry standard.
Awards won by InMotion Hosting include numerous commendations from web hosting review companies, including Joomla, and two best web hosting awards. These awards and recognitions display InMotion's dedication to the industry and to their customers.
We found very few negative aspects to InMotion Hosting's web hosting services. Two complaints that customers had involved c-panel, which is hidden a few levels deep after the account level. Also, scripted apps were somewhat difficult to install, according to one user.
While InMotion offers a few hosting options, they could offer more. We would like to see InMotion extend their services to include cloud web hosting. We would also like to see some security options for customers, as this is an increasing issue.
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They started out great, but after a year the site hosting slowed and began to be glitchy. We changed hosts.
I would never recommend InMotion Hosting. I needed my website restored so I sent them one of their backups that they did for me on a regular basis. They deleted my database before ensuring that the back ups were going to work and I lost everything. My website and years of blogging gone. They incorrectly backed up my database on multiple occasions. They offered me one free year of hosting to make up for their mistake. I would NEVER RECOMMEND them.
The hosting is generally OK, but wouldn't recommend it. It's a bit slow, and sometimes crashes without their technicians knowing what to do. In some cases, when my site catsrgreen.com has been down, I have contacted support, only to get the news that there is nothing wrong with their servers, so that the problem is my fault. I have heard (or read) this from other users as well. I honestly think that there are no good hosting companies, as it is often the case that they try to solve their user problems by offering us upgrades, which leads me to think that they never had the intention of providing a reliable service.
Lately the reliability is not there and it has become much slower than when I joined one year ago. Today is the worst with all the sites being down - NIGHTMARE CUSTOMER SERVICE IS INEXISTANT TONIGHT! Billing is second-to-none, always on time ;-)
We absolutely LOVE InMotionHosting! We recommend them to all our clientele and have never had one problem from them. Their customer support is bar none the best we have worked with in the Web Domain and Website Hosting industry. We love them so much we plan on being a reseller for them for years to come. Great speed, Great Uptime, Great Staff, HIGHLY Recommend. 90 Day Money back guarantee shows how serious they take their work too. John Founder, JSH Web Designs (Knoxville, TN)