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HostPapa

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HostPapa is a web hosting service based in Canada that has been in business since 2006. The service offers shared, reseller, and VPS hosting. HostPapa serves 15 countries — the United States, Canada, and Mexico included.

HostPapa is accredited by the Better Business Bureau and has been rated one of Canada’s fastest-growing companies by the PROFIT 500.

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The Good

  • Web Hosting Plans
  • Security
  • Other Plan Options
  • 24/7 Support

Web Hosting Plans

HostPapa has three plans for web hosting:

Starter

The Starter plan is the lowest pricing tier, and HostPapa recommends it for basic blogs and websites. Pricing starts at $3.95 per month, with prices increasing to $7.99 per month after the first term. You can expect the following features from the Starter plan:

  • Two websites
  • Free domain registration
  • 100 GB of SSD storage
  • Unmetered bandwidth
  • 24/7 support
  • Free one-on-one training
  • CloudLinux servers
  • Let’s Encrypt SSL
  • Cloudflare CDN
  • And more

Business 

HostPapa’s Business plan has all the same features of the starter plan and more. The company recommends a Business plan for small business owners. The package starts at $3.95 per month, with prices increasing to $12.99 per month after the first term. Here are some features from the Business plan:

  • Unlimited websites
  • Free domain registration
  • Unlimited SSD storage
  • Unmetered bandwidth
  • All essential features from Starter plan
  • Unlimited add-on domains
  • Unlimited email accounts
  • Unlimited MYSQL databases
  • 2x more CPU and MYSQL resources

Business Pro 

The Business Pro plan has all the same features as the Business and Starter plans, but the increased performance will help you elevate the quality of your site. The plan starts at $12.95 per month, with prices increasing to $19.99 per month after the first term. With this package, you can expect enhanced features:

  • All essential features from Starter plan
  • All advanced features from Business plan
  • Performance enhancements — fewer accounts per server, 300% performance boost, 4x more CPU and MYSQL resources, and more
  • Security enhancements — premium wildcard SSL, automated website backup, protection power pro, and domain privacy

Security

HostPapa prides itself in secure hosting. HostPapa’s Protection Power plans can scan your site for malware, provide SSL encryption, and give you real-time updates on the security of your domain. These plans range from $2.99 per month to $24.99 per month.

HostPapa’s servers are secure, climate-controlled, and powered by an uninterruptible power supply. The company uses Intel servers and its network is powered by Cisco.

Other Plan Options

HostPapa also offers other services. Users can pay HostPapa for a DIY website building service or hire HostPapa to build a website tailored to their business. The company offers business email solutions, too. These tools offer all the help you need to get your website off the ground in one convenient place.

24/7 Support

HostPapa has customer support available 24/7. Many hosting companies have offline hours, so it’s nice that HostPapa is available for your questions at any time. You can reach HostPapa through phone, email, or fax.

In addition to this support, you can book a 30-minute, one-on-one training with a representative to learn how to use HostPapa.

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The Bad

  • Pricing Model
  • Refund Window

Pricing Model

HostPapa advertises its discounted limited-time rates; most businesses with an offer will use this practice. Be aware that the rates listed above are monthly rates for a three-year agreement. HostPapa has options for two-year and annual agreements, but your monthly rate will be high, and that can add up.

This might be a drawback if you’re scaling quickly.

Refund Window

If you’re not satisfied with your plan, you have thirty days to cancel. However, this is a short refund window for longer two-year and three-year plans. This policy could be a deterrent if you’re on the fence about committing to HostPapa for the long term.

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The Bottom Line

HostPapa is clearly committed to providing comprehensive web hosting services for its clients. With its range of packages and excellent support, the company might be high on your list of options. 

And while the pricing model might be a deterrent, be aware that many web hosting services have higher rates for shorter-term commitments. HostPapa is competitive within its industry.

Overall, we recommend HostPapa for its helpful services and affordable hosting.

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