BlueHost was founded in 2003 by Matt Heaton and is headquartered in Orem, Utah. The company has over 700 employees and powers over two million websites. They offer shared, VPS, cloud, and dedicated hosting plans as well as optimized hosting for Wordpress, with various levels of features and pricing. They also offer unlimited bandwidth and storage on some plans.
- Great Features
- Unlimited storage, bandwidth, and emails
- Discounts for education
It's easy to see why BlueHost is so popular. They offer affordable hosting options, and a slew of attractive selling points with their plans, including:
- Unlimited domain hosting
- Unlimited hosting space
- Unlimited file transfer
- Unlimited email accounts
- Free domain name
- Free site builder with templates
- Free instant set-up
- $200 worth of advertising offers
- Free SSL on any WordPress install
- 30 Day Money Back Guarantee
Additional features include:
- SSH access
- Enhanced cPanel
- Optimized hosting for Wordpress
- MOJO resource marketplace
- SSL encryption
- Advanced site back-up
BlueHost for Education
BlueHost for Education offers discounted services for students, and free services for faculty members. They also provide helpful options for institutions, including portfolio tools and an online portal that tracks student participation.
- Customer service issues
- Lacking transparency with pricing
We like that BlueHost's customer support is U.S.-based, but we think there is room for improvement. We had to wait longer than anticipated to speak with a representative, and other customers have expressed similar disappointments in dealing with both customer service and technical support. While BlueHost has phone and live chat customer service options, they do not provide assistance over email. We would like to see BlueHost add email to their services.
To pull customers in, the company offers a highly discounted price for the first month's subscription-about half off for both shared and dedicated servers - which is great. However, these advertised prices might mislead customers who misunderstand or fail to read the fine print. We would like to see BlueHost be more upfront about their non-discounted price.
The Bottom Line
BlueHost is well worth the consideration of individuals and small businesses aiming to increase traffic, and improve site appearance. They don't have quite the range of technical sophistication that some larger companies might require, but the premium dedicated hosting plan will more than suffice for most users. Factor in the Facebook credits, Google advertising offers, and rave reviews for its customized cPanel SimpleScripts, and BlueHost just might be your best hosting option.