Onstream is a company that has been around since 1993. In addition to providing web conferencing tools and solutions, they also offer webinar services for businesses. Onstream is based out of Pompano Beach, FL.
They have several business solutions that include the following:
- Streaming Publishing
However, they do have several of the standard features included in their product. They also have the latest in Android and iOS apps. They also have several select clients. You might recommend many of their customers, including Subway, Sony, eBay, Staples, and more. Onstream has also done a lot to gain industry recognition. In addition to the being HIPAA compliant, they've also won the following accolades:
- Streaming Media 100
- 2014 Communications Solutions Product of the Year
- Tech & Trend
- Top 10 Reviews 2014 Gold Award
- Admin features
The first thing that we noticed about Onstream was the scalability and prices. If you are a small- to enterprise-sized business, their solutions are scalable for many different clienteles. There are online meeting platform services are priced at $15 per month for up to 25 users or $.05 per minute for up to 100 participants.
Onstream Meetings has different tools to help users interact more easily in meetings. There is no limitation on the number of video streams, but too many video streams can reduce the latency and video quality of a large meeting. We particularly liked the annotation tools. It is easy for a presenter to markup the screen during a meeting. Moreover, it is very easy to share files to participants during the meeting.
Some of the other things that we liked about Onstream included the ability to brand your system. We found that this cloud-based service lets businesses add colors, images, and logos into the Onstream platform that can make it appear friendlier to the brand.
We were able to see some of the admin features in the screenshots on the website. An admin can turn another participant into a moderator. Moreover, there are ways to block users from participating in meetings that have a "need-to-know" setting. We want to see more features of this product in action, with either a video demonstration or a "freemium version" of Onstream Meetings.
We did have some questions about Onstream Meetings. We went to see the apps in the different mobile stores. The Google Android rating for Onstream is pretty high, a 4.5. However, there weren't any ratings available in the Apple iTunes store yet. This had us concerned, since iOS apps for web meetings are pretty standard. The screenshots of the app in the iTunes store didn't project a very good user experience.
We also looked at some of the screenshots on the website. For being a high-tech web-meeting app, the user interface doesn't appear to be very good. In the Q and A section of the chat tools, you can't see the names of the person asking questions. This could make it difficult to use this product when running a meeting. Additionally, the text appears hard to read in some of the screenshots.
We wanted to know more about the app integrations available for Onstream, but there wasn't a lot of information available. We did see some integrations with Adobe and Microsoft through their "partnership" listings, but no complete listing of available app integrations was available on their website.
We couldn't find any information on the site about number of video streams available. We went into the FAQ to find out that there can be as many streams as users in the meeting, but that the latency and video quality decreases drastically if there are too many users on video. This can decrease the quality of the web conferencing experience.
We also wanted to know more about the service and storage of the meeting. Onstream Meeting does let users record their meetings and save them for later...but how? We wanted to know if these were hosted on the cloud somewhere, how long they were available for, and how users could access past meetings.
The Bottom Line
For us, there were a few red flags with Onstream Meeting. Additionally, we didn't like some of the screenshots that make the product looked like it was still stuck in the 1990s, in terms of appearance.
We do, however, like the service's price. It is not too steep for small businesses and is easily expandable for larger businesses. We would like to see better functionality for it in the future, in terms of number of video streams and quality. We also need to see a list of apps and functionality that businesses can use to expand the robustness of the service.
The company has some outstanding accolades in the industry we are okay with recommending this product to small businesses. We would do careful research, as a small business, before making a purchase of its services.