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LAST UPDATED: May 19th, 2021
ibVPN (Invisible Browsing VPN) was founded in 2003 and is currently headquartered in Romania. Their VPN includes 95 servers in 43 countries and 63 locations.  ibVPN supports all popular encryption protocols and is compatible with Windows, Mac, Android, iOS, Linux, Ruku, Playstation, Xbox, DD-WRT Routers, and Sabai Routers.

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The Good

  • Free Trial
  • Price
  • Encryption Type
  • Transparency
  • Customer Support
  • Extra Features
Free Trial
ibVPN offers a free trial for their services, considerably shorter than many of their competitors. The free trial is effective for a period of six hours from signing up, so customers wishing to test drive the VPN via a free trial should be prepared to test it immediately after registering with ibVPN. The trial includes both VPN and SmartDNS as well as access to all protocols and servers. Rather than automatically converting to a paid membership, as is the case with many VPN trials from competitors, the trial simply expires at the end of six hours. No billing information is requested from the customer to begin a free trial, so customers need not worry about being billed for services or the haste which would be necessarily created by the short duration of this trial from ibVPN to contact the company and cancel. New VPN customers are additionally offered a 15-Day unconditional money-back guarantee for new accounts only (not renewals). One free trial per IP address is offered, so customers may only request a single free trial per household.
Price
ibVPN offers their customers a choice of four packages - two of them with VPN, and the third with SmartDNS only. Apps are available for all plans for Windows, Mac, Android and iOS devices. Each plan is billed either annually or monthly, with discounts being applied for annual payments. Paid plans are bundled with high-priority support and unlimited bandwidth. Ultimate VPN (VPN + SmartDNS + Proxy)
  • $4.84/month (annual prepayment)
  • $10.95/month (monthly)
  • 5 Simultaneous Connections
  • Proxy servers in all locations
Standard VPN (VPN)
  • $3.08/month (annual prepayment)
  • $4.95/month (monthly)
  • Best suited for those who want privacy protection and media streaming
  • 1 Device connected to the VPN at any time
Torrent VPN (VPN)
  • $3.08/month (annual prepayment)
  • $4.95/month (monthly)
  • Special package for those who want identity protection while downloading torrents
  • 1 Device connected to VPN at any time
ibDNS / SmartDNS + Proxy (no VPN)
  • $3.08/month (annual prepayment)
  • $4.95/month (monthly)
  • Unblocks over 300 channels in 10 countries
  • Turbo-Speed Connections
  • 1 Device connected to the VPN at any time
ibVPN accepts over 50 international methods of payment, including: Visa, MasterCard, American Express, Discover, Diners Club, JCB, Maestro, PayPal, WebMoney, AliPay, Perfect Money, BitCoin, Yandex, and Bank Wire Transfer. Customers wishing to use other forms of payment are advised to contact ibVPN for assistance.
 Encryption Type
ibVPN uses OpenVPN, L2TP, PPTP, and SSTP as their encryption protocol. Users are advised to use OpenVPN whenever possible, as it is widely considered the most secure protocol for encrypting web traffic. An exception is for iOS devices, which are not compatible with OpenVPN connections. These users are counseled to use L2TP. ibVPN publishes guides to help users install their software and set up various protocols, which can be confusing for some, but the company's tutorials are well-written and easy to follow.
 Transparency
ibVPN's Privacy Policy and Terms of Service documents are quite comprehensive. They offer the customer details to their service and are clear on prohibited behaviors on the VPn as well as consequences for violating the terms upon which were agreed to by the customer when creating an account with ibVPN. It is against the company's policy to engage in any spamming, impersonate another individual, transmit illegal materials, or engage in P2P or torrent copyrighted material. If it is determined that a customers has engaged in any of these practices, their account will be immediately cancelled. ibVPN reserves the right to terminate any account for any reason as well. ibVPN does not require that customers disclose information other than their email address in any communication with the company. Sharing a name or address is strictly optional. ibVPN does not sell or disclose any information given with any third party.
Customer Support
ibVPN offers several types of support for their customers. Customers needing support are able to open a support ticket, chat online, email or set up an appointment for remote assistance, during which they are assisted live by a technical support professional from ibVPN. The company will answer basic questions via their social media channels, although usually during local time in Romania. ibVPN offers more accessible support than many of their competitors. Customers do report that there are occasional instances when the language difference is apparent - especially in live chat. This is infrequent and generally seen as a minor issue by those customers reporting this difficulty.
Extra Features
ibVPN offers their customers SmartDNS, kill switch, and auto reconnect to enhance their VPN service. SmartDNS is particularly helpful for those wanting to stream using Hulu, Netflix, or BBC. These services, in an effort to slow down traffic coming from VPN users, use technology which detects and blocks many VPN connections. SmartDNS allows users to connect to these streaming services with an intermediary DNS. When a VPN connection is lost, kill switches and auto reconnect features work together when the connection to one of the VPN servers is disrupted. The kill switch shuts down the connection to the internet is the secure link via the VPN tunnel is lost and the autoreconnect works to quickly and seamlessly establish a secure VPN connection.
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The Bad

  • Speed
 Speed
As with all other VPN providers, speeds for ibVPN is dependent on several factors. ibVPN advertises turbo or high speed connections. As for as averaging independent speed test data, the company does not perform as well as many of their competitors. The average download speed for ibVPN is 7.25 Mbps, which is below the US average speed of 20.8 Mbps. Upload speeds are also below the average of 5.2 Mbps with ibVPN's average upload speed measuring at 0.85 Mbps.
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The Bottom Line

ibVPN offers their customers several features that are helpful in establishing a secure connection. The company's customer service is thorough with several options. While the free trial period is rather short in duration, coupled with the unconditional 15 day money-back guarantee, customers can select ibVPN with confidence. The Review Team recommends ibVPN as a VPN provider for those looking to connect three or fewer devices simultaneously.
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