- Free Trial
- Encryption Type
- Extra Features
Not only does Freedome offer a 14-day unrestricted free trial for their new customers, they have a generous money-back guarantee. The free trial does not require that users enter billing information and includes all of the features offered to full-paying customers. Should users decide that they want to continue with VPN service, they simply sign up for a full-paying membership.
New customers are also offered a no-question-asked money-back guarantee as long as it is requested within 30 days of beginning their membership.
Freedome does not openly state their encryption protocols, although the information is available in their website's support forum. Navigating the forum, while there are many articles is frustrating and the language in the articles is not always worded for the layman to understand. The standard encryption protocol used by Windows, Mac and Android clients is OpenVPN, which is considered by security experts to be the best level of currently-available technology. As iOS is not compatible with OpenVPN protocol, the company uses IPsec for iOS devices.
Those wanting to use a VPN for torrenting activity should note that there are several servers in the VPN network which block all torrenting. Among those which automatically block torrent traffic are servers in the UK, Netherlands, and Singapore.
F-Secure not only publishes their privacy practices, but their privacy principles, which are tenets upon which their service is built. Some of these principles include the statement that the company only requests information from their customers if they really need it, that there are no backdoors to their software and that security is dependent upon privacy.
The company also promises to be transparent in their interactions with their customers, and communicate in plain language, rather than using jargon. This final promise of transparency is less apparent in their interactions with customers and difficulty for prospective customers to receive information. Much of the support forum upon which the company depends to gather information is not easily searched, nor are all of the articles written in easily-understood terms.
F-Secure offers their customers several additional features, which are not present in many of their competitors. Among these is virus scanning, protection from known phishing sites, malware, and ad trackers. This allows users to surf the internet with the VPN with confidence and security.