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CyberGhost

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12 User Reviews

8.7

Overall Score

CyberGhost was founded in 2011 in hopes of becoming one of the world’s most reliable internet privacy and security solutions. Staffed by a robust team of more than 50 IT professionals, the VPN provider provides a number of competitive VPN services to its more than 10 million users, including geo-spoofing and unblocking tools, access to live streaming, and a formidable knowledge base that keeps users abreast of the latest news in internet freedom.

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The Good

  • Expansive Service Area and Features
  • Apps for Every Occasion
  • Accepts Cryptocurrencies
  • High Transparency
  • 6 Months Free on Annual Plan

Expansive Service Area and Features

CyberGhost offers unlimited bandwidth to an expansive service area that includes 89 countries and more than 6,300 servers. In the event that potential customers are unable to find a desired VPN service, they can simply reach out directly to CyberGhost, and the company will actively work to expand its network of virtual servers accordingly.

In addition to its broad reach of countries and servers, the company also offers a number of features to its users:

  • Zero-logging — As a zero-logging service, CyberGhost allows users all over the world to roam the Internet anonymously, with no risk of their activities being tracked.
  • Military-grade encryption — CyberGhost’s 256-bit encryption protocols allow users to securely navigate the internet without their internet service providers monitoring their activity or browsing histories.
  • Geo-spoofing — CyberGhost allows users to hide or “spoof” their IP addresses. At the click of a button, users can replace their IP address with one provided by CyberGhost, making it impossible for websites to track their online activity.
  • Unlimited Wi-Fi protection — Opting for CyberGhost’s VPN allows users to connect to any Wi-Fi network without fear of having their data compromised or hacked.
  • Automatic kill switch — CyberGhost's automatic kill switch will disconnect users from the Internet until the VPN connection is restored. This feature prevents the user's IP address from being exposed.
  • NoSpy servers — The nospy server package offers users a suite of security features that effectively lower the risk of a DNS leak.

App for Every Occasion

Through the CyberGhost App, users on the following devices and browsers can stream, browse, game, chat, buy, or post without fear of having their data or browsing activities on display for the world to see:

  • Desktop app
    • Windows  
    • MacOS
    • Linux
  • Mobile app
    • iOS app
    • Android app
  • Browser app
    • Chrome
    • Firefox
  • TV app
    • Amazon Fire Stick
    • Android TV
    • Apple TV
    • Roku
  • VPN protocols
    • OpenVPN
    • L2TP
    • IPSec
  • Gaming
    • Xbox One/360
    • PS4
    • Wii U

CyberGhost VPN is great for torrenting, and also helps users overcome geo-restrictions placed on streaming services like Netflix by eliminating proxy errors and bypassing network blocks.

Accepts Cryptocurrencies

In line with the company’s dedication to complete user anonymity, CyberGhost gives customers the option to pay for its services through Bitcoin — something most VPNs do not yet offer. Users can still make secure payments via PayPal or through a bank or credit card account; but for users who don’t want any evidence of their transaction to be traced back to them, CyberGhost’s Bitcoin integration is the most secure option.

High Transparency

Per independent research institute AV Test, CyberGhost is one of the most transparent VPNs available. Transparency is an important quality for VPNs as these companies are tasked with handling immense quantities of user data. AV Test evaluates top VPNs across 15 transparency metrics, and CyberGhost scored 13/15 accordingly:

  • Transparency report available online ✓
  • Identification of last report update ✓
  • Warrant canary available with date of most recent update
  • Information on executives and management ✓
  • Official company address ✓
  • Jurisdiction ✓
  • Date of company establishment ✓
  • Links to Privacy Policy ✓
  • Contact persons for data protection ✓
  • Indication of data collected ✓
  • What is the purpose of data collection? ✓
  • How long is the collected data stored?
  • Information on how data is safeguarded ✓
  • Information as to whether collected data is shared or stored ✓
  • Information as to whether personal data is collected by third parties ✓

6 Months Free on Annual Plan

To pass even more savings onto new customers, CyberGhost has announced a promotional deal that features six additional free months on its 12-month plan. This effectively lowers the monthly price of the company’s annual plan to $2.75. This promotion is on par with comparable offerings from other leading VPNs and should signal to potential customers the company’s desire to provide fair and competitive pricing to internet users throughout the world.

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The Bad

  • High Month-to-Month Price
  • Protection for up to 7 Devices
  • Slower Upload and Download Speeds

High Month-to-Month Price

Despite its competitive promotional offering, CyberGhost’s month-to-month rate of $12.99 is markedly higher than its competitors. The month-long plan also features a 14-day money-back guarantee, which is much shorter than the 45-day window the company has attached to its other plans. Other leading companies provide an even 30-day money-back guarantee on all payment plans.

Protection for up to 7 Devices

CyberGhost’s services are available for up to seven unique devices per account. While this is an impressive number, other industry leaders give users greater flexibility by supporting even more devices. Some companies even claim to support an unlimited number of devices for a single account.

Slower Upload and Download Speeds

Although upload and download connection speed is highly variable and dependent upon a number of factors, including the speed of the user's ISP, whether the ISP throttles connections, the geographic distance to the VPN server, and the traffic on the server, CyberGhost reported lower than average download speeds and average upload data speeds, per a speed test from AV Test’s October 2019 report. The company earned average scores for both latency and video streaming data transfer, along with a below average score for its torrent data rate.

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The Bottom Line

CyberGhost is unique in providing VPN services for no cost which are full-featured plans. The company offers its customers — both free and Premium plans — many features to enhance their connection and to help them to securely surf. CyberGhost is very transparent as a company and has extensive documents available to allow customers to see into its business practices and know what to expect. 

Some customers report that their ISP blocks CyberGhost IP addresses, preventing them from connecting, but we were not able to confirm this information from the ISPs or CyberGhost. Customers paying for the Premium plans should note that these plans are more expensive than comparable plans from CyberGhost's competitors. There are more features and transparency with CyberGhost, however, so they may feel that the trade-off is acceptable.

We admire CyberGhost for its transparency and commitment to protecting privacy and recommend the company for those who are concerned about privacy issues. 

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Star Rating

4.9

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12 Reviews

Review Breakdown

5 grade

92%

4 grade

8%

3 grade

0%

2 grade

0%

1 grade

0%

Sentiment Criteria

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star star star star star

Oren ,

I love the ease of use and security level. I use the most sensitive websites with full confidence that everything is secure. I also like the fact that I get this level of security for a very affordable price.

1 year ago

star star star star star

ohad ,

The VPN service is excellent, solid and does the Job. Works fine as it should. Fast and reliable. Design is super cool and it works for me very quick without any problems. Price is good - I would recommend to other PC users.

1 year ago

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Abby Ashby Provo, UT

Cyber ghost is so easy to use. You just press a bottom and you are protected. I’ve used it to watch UK television and it worked like a charm!

6 months ago

star star star star star

Max com Ashburn, VA

this is the best VPN service , i already a user for the past year and didn't have even one problem! everything is fast and amazing

1 year ago

star star star star star

Florent Masuz Las Vegas, NV

a few seconds only takes this service to become anonymous , and oy can connect from almost every location around the globe

1 year ago

star star star star star

John M Secaucus, NJ

streaming is working really fast and this is the only use i have with a VPN, so i can recommend it for that reason

1 year ago

star star star star star

Grace Will Denver, CO

they have great privacy polciy , full transparency, located in RO i think so no 14 eyes jurisdiction

1 year ago

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Review Source

star star star star star_border

Laura Westphal Denver, CO

It's reliable, safe, and have a good business policy. They put a lot of emphasis into the importance online security and privacy.

10 months ago

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Sourjit Kalp ,

good for streaming , good for torrenting , very fast, quick connection. great price

1 year ago

star star star star star

Jhar Es London, ENG

The Ghost vpn is a great one , it connects in a few seconds and make you anonymous right away!

1 year ago

star star star star star

Rixton Michel Denver, CO

CyberGhost is great VPN service for streaming, i can watch my favorite shows when I'm traveling ,

1 year ago

star star star star star

Ron M ,

Great product! smooth and easy to use. highly recommend.

1 year ago

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