Verified
4.9
8.2
Overall Score
CyberGhost was founded in 2011 in hopes of becoming one of the world’s most reliable internet privacy and security solutions. Staffed by a robust team of more than 50 IT professionals, the VPN provider provides a number of competitive VPN services to its more than 10 million users, including geo-spoofing and unblocking tools, access to live streaming, and a formidable knowledge base that keeps users abreast of the latest news in internet freedom.
CyberGhost offers unlimited bandwidth to an expansive service area that includes 89 countries and more than 6,300 servers. In the event that potential customers are unable to find a desired VPN service, they can simply reach out directly to CyberGhost, and the company will actively work to expand its network of virtual servers accordingly.
In addition to its broad reach of countries and servers, the company also offers a number of features to its users:
Through the CyberGhost App, users on the following devices and browsers can stream, browse, game, chat, buy, or post without fear of having their data or browsing activities on display for the world to see:
CyberGhost VPN is great for torrenting, and also helps users overcome geo-restrictions placed on streaming services like Netflix by eliminating proxy errors and bypassing network blocks.
In line with the company’s dedication to complete user anonymity, CyberGhost gives customers the option to pay for its services through Bitcoin — something most VPNs do not yet offer. Users can still make secure payments via PayPal or through a bank or credit card account; but for users who don’t want any evidence of their transaction to be traced back to them, CyberGhost’s Bitcoin integration is the most secure option.
Per independent research institute AV Test, CyberGhost is one of the most transparent VPNs available. Transparency is an important quality for VPNs as these companies are tasked with handling immense quantities of user data. AV Test evaluates top VPNs across 15 transparency metrics, and CyberGhost scored 13/15 accordingly:
To pass even more savings onto new customers, CyberGhost has announced a promotional deal that features six additional free months on its 12-month plan. This effectively lowers the monthly price of the company’s annual plan to $2.75. This promotion is on par with comparable offerings from other leading VPNs and should signal to potential customers the company’s desire to provide fair and competitive pricing to internet users throughout the world.
Despite its competitive promotional offering, CyberGhost’s month-to-month rate of $12.99 is markedly higher than its competitors. The month-long plan also features a 14-day money-back guarantee, which is much shorter than the 45-day window the company has attached to its other plans. Other leading companies provide an even 30-day money-back guarantee on all payment plans.
CyberGhost’s services are available for up to seven unique devices per account. While this is an impressive number, other industry leaders give users greater flexibility by supporting even more devices. Some companies even claim to support an unlimited number of devices for a single account.
Although upload and download connection speed is highly variable and dependent upon a number of factors, including the speed of the user's ISP, whether the ISP throttles connections, the geographic distance to the VPN server, and the traffic on the server, CyberGhost reported lower than average download speeds and average upload data speeds, per a speed test from AV Test’s October 2019 report. The company earned average scores for both latency and video streaming data transfer, along with a below average score for its torrent data rate.
CyberGhost is unique in providing VPN services for no cost which are full-featured plans. The company offers its customers — both free and Premium plans — many features to enhance their connection and to help them to securely surf. CyberGhost is very transparent as a company and has extensive documents available to allow customers to see into its business practices and know what to expect.
Some customers report that their ISP blocks CyberGhost IP addresses, preventing them from connecting, but we were not able to confirm this information from the ISPs or CyberGhost. Customers paying for the Premium plans should note that these plans are more expensive than comparable plans from CyberGhost's competitors. There are more features and transparency with CyberGhost, however, so they may feel that the trade-off is acceptable.
We admire CyberGhost for its transparency and commitment to protecting privacy and recommend the company for those who are concerned about privacy issues.
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