- Free Trial
- Encryption Type
- Extra Features
CyberGhost does not offer a free trial for their services, rather the company offers a free VPN option which allows anyone to download the software and use the VPN. The free plan is somewhat limited in the number of servers from which users can select, and reports suggest that the connection is slower than that for the Premium plans, but for many, this is a solid choice. Streaming HD videos with the free plan works well, but 4D streaming is not well-supported.
Receiving the free VPN from CyberGhost is simple. All users must do is download the appropriate software from their Windows, Mac or Android device, open it and connect. iOS is not supported in the Free plan.
It is notable that there is no registration, identifying information shared, billing information needed to use the free VPN from CyberGhost. Like other companies which offer a free version of their VPN, the app is ad-supported. Users report that the ads are not too much of a distraction and are displayed primarily upon signing into the service. Those who find ads annoying or irritating would be better served by upgrading to one of the paid Premium plans, neither of which display ads.
CyberGhost offers their users a choice of several encryption protocols - OpenVPN, L2TP/IPSec, and PPTP. Whenever possible the Review Team recommends selecting an OpenVPN connection for its superior protection of data. While slightly slower than PPTP, the speed loss is negligible in most cases, and results in a more secure connection.
CyberGhost, like many of their competitors, returns variable results on independent speed tests. The average speed for a connection with their VPN is better than or similar to the national average (20.8 Mbps - downloads and 5.2 Mbps - uploads). CyberGhost's average connection speed is 25.8 Mbps for downloads and 2.65 Mbps for uploads. It is important to remember that speed is highly variable and depends on many factors, including the speed of the user's ISP, whether the ISP throttles connections, the geographic distance to the VPN server and the traffic on the server.
CyberGhost publishes a transparency document on their site which details the number of requests which have been made for user data by governing bodies, among other things. This practice is unique in the industry, and the company works to be as transparent as possible while protecting their customers' privacy.
Perhaps the most notable demonstration of transparency and very unique for the industry is that CyberGhost posts their live server status on a page on their website. This page displays live details on each of their servers, how many people on each, the current bandwidth, and the available spots for both Premium and Free plan subscribers. This allows customers to make informed selections in their server selection.
CyberGhost offers their customers several additional features which make their connection more secure. These include an automatic kill switch which shuts down the VPN connection if the server is lost. Other features include a live server status page, NAT firewall, DNS leak protection and IP sharing. Each of these features helps users by protection from impostor sites, phishing scams, and maintain a heightened level of security for the duration of the VPN session.