Best VOIP Providers

You can use VoIP to: 

• Make and receive phone calls from any compatible device at any time
• Decrease cost on long distance and international calling
• Increase efficiency and quality of phone calls
• Increased mobility and flexibility are gained through VoIP calling technology by allowing individuals the ability to communicate across their smartphone, work phone, computer, and tablet. All of this is done through a VoIP mobile app that configures all devices to use the same phone number. This means that if you are off-site your phone calls, voicemail, and direct messages will be available on all paired devices.
• Send voicemail to email (part of voice over internet features)
• Receive calls on multiple devices
• Conduct conference calling
• Have unlimited calling
• Monitor incoming calls
• Connect with a mobile app for access on the go
• Apply hold music so there is no auto attendant

• IP phone – Desk phones which are equipped to make VoIP calls
• ATA – Analog Telephone Adapter that allows regular landlines to make VoIP calls
• Headset and mic – VoIP calls can be made from a computer
• Mobile device – To make VoIP calls on the go from your mobile app

Hosted PBX — Calls are routed to you over the internet and your PBX phone hardware is off-site.

PBX (Private Branch Exchange) — In a business, a telephone exchange or a switching system that lets a business with multiple phone extensions and lines share a connection to the PSTN. It also allows internal extension-to-extension calling as well as inbound and outbound calls.

PRI (Primary Rate Interface) & PRI Trunking — A physical connection to the PSTN over a dedicated line. It has 23 voice channels, allowing your business to take 23 calls at the same time. Known for higher QoS than SIP because it’s not subject to network. It travels through a private telephone network.

PSTN (Public Switched Telephone Network) — The combination of telephone networks used in the world. Includes landline and cellular networks.

SIP (Session Initiation Protocol) — A network technology that delivers voice data via the internet.

SIP Trunking — A virtual connection to the PSTN. Delivers multiple voice lines to a single organization. More flexible than PRI. You can add more call lines without having anyone come on-site to set up any hardware.

UCaaS, or Unified Communications as a Service, or UC — VoIP service, but with extra communications features for business, all hosted in the same place, or accessed in the same software. In addition to VoIP calling, customers can get several other communication tools, like searchable phone books, voicemail to text, smart call logging, automated attendants, video calling, and more.