Total Health Discount Vitamins has been in business since 1985 serving people with name brand vitamins and health products at a discounted price. They have over 26,000 products from 350 of the top manufacturers to choose from. Their store is located in New York but their website ships products all over the world.
Total Discount Vitamins has a small site to shop from, although they offer many products on the site. They have 16 categories of products that include: home/specials, overstock/clearance, brands, conditions, herbs & supplements, health & beauty, children's health, women's health, men's health, sexual health, sports nutrition, gluten free, kosher vitamins, doctors vitamins, pets, and new arrivals. A few of these categories are not seen on many vitamin sites such as the gluten free and kosher vitamins. This provides the consumer with an even larger variety and would really benefit those who need the specific accommodations in their health products. Products can be viewed on the home page, as well as a side margin where different categories can be selected to view.
A brand of items can be viewed with every product they offer all on one page. Different brands of the same product can also be viewed on the same page to compare the different options and prices. This side by side comparison can help the shopper get exactly what they are looking for at the price they are comfortable with. When an individual product is selected, the suggested retail price is shown, their actual price is shown, and how much is being saved is shown. This helps the shopper see exactly the type of deal they are getting by purchasing this product. A short description of the product is directly below, giving the consumer added information on what the product offers. It also shows the directions and ingredients listed for the product.
Total Discount Vitamins offers free shipping on certain brands of products as well as on any purchase over $85. They accept returns on their products for 30 days after the purchase. And they have been in business for 30 years and have been "shopper approved" with 2105 reviews of five stars given on their site.
While the website is fairly easy to navigate, it is small. The information is so compact that the type is a small font size that can be hard to distinguish. There aren't a lot of options to explore the site; very few links to anything besides products are available.
Total Discount Vitamins does not offer to price match any competitors and to achieve the free shipping the customer must spend much more than other sites. $85 is significantly more than the other online vitamin stores we have looked at to be awarded free shipping. The 30 day return policy is standard; however Total Discount Vitamins will only refund the shipping and handling cost if the return was from an error on their part. The consumer will also be charged a 15% restocking fee when returning items. So there won't be a full refund and they do not accept opened items.
There is no loyalty program available for Total Discount Vitamins. An account can be made with the site but no rewards are made for shopping with their store. There also is no nutrition label shown on their products. Ingredients for the item are shown, but the label, in full, is nowhere to be seen and can leave the customers with questions about the product they are purchasing.
3 years ago