LuckyVitamin began three generations ago with a family interested in helping others live healthier. Starting with a pharmacy in 1956, the Wolf family became frustrated with western medicine and wanted to do more with natural wellness and alternative medicine. They opened a health and nutrition store in 1996, offering a wider variety of services and products for health. The website, LuckyVitamin.com, was opened in 2005 to present to the larger public its products that help improve health and overall well-being.
With over 1,600 reviews, LuckyVitamin scores extremely high within the vitamins and supplements industry. The average rating is over 4.5 stars, and the company is currently ranked in the top spot for vitamin stores.
LuckyVitamin has created a global e-commerce market through its online store. The company is reaching not only inside the United States but also to over 40 other countries. In fact, the company does not even have a physical store, which it says is one of the ways it can keep prices as low as possible.
The LuckyVitamin site provides thorough information on each product. With the mission to provide health and wellness to all customers, each product page is filled with helpful information including comprehensive product descriptions, ingredients, suggested use, warnings, manufacturer info, and customer reviews. If you want additional information, it will link you to articles related to that product. This allows consumers who want information about the product in general to get a wide view of this product, the specific brand, and the general uses.
From the site, you can access any of its 24 categories of products. The most popular include Nutritional Supplements, Personal Care & Beauty, Vitamins & Minerals, Food & Snacks, and Sports Nutrition. Whether it's sports, dietary supplements, or overall health and wellness, we are positive that you will find what you are looking for.
Each product view includes a picture of the nutrition label so it can be viewed just as it would be on the actual product. This leaves little to the imagination about what you are getting when you purchase the vitamin. The LuckyVitamin site is also very thorough on its return policy information.
LuckyVitamin accepts opened or unopened items 90 days after the purchase. LuckyVitamin includes specific, step-by-step instructions on how to return items. It also includes what to do in special cases and which brands do not apply to this policy.
When shopping on LuckyVitamin, you'll receive free shipping when you spend more than $49. The site keeps track of this, letting you know how much more is needed to obtain the free shipping. It also offers free shipping on certain promotional items.
When you are checking out, an auto-ship service is available with a discount applied instantly to the order. Consumers can both choose how often the products are shipped and are notified before each shipment is sent out to give them a chance to cancel the order if desired.
LuckyVitamin offers a rewards program for its customers called Lucky Rewards. When consumers sign up for a free MyLucky Account, they earn one Lucky Rewards Point for every dollar spent. Certain promotional items may also be worth more points. Once consumers earn 500 points, $5 in cash is applied to their account..
Although the site is extremely detailed and thorough on its information, this can make it a little hard to navigate. There are multiple pages a user must go through before getting to a page with actual products on it. It also has 24 categories of products which, while some may find helpful, others may find it is too many and makes browsing difficult.
While it is good that this company even has a rewards program, its program is not competitive in the industry. Because you only earn, generally, one point for every dollar spent, a customer must spend approximately $500 dollars to receive $5 in credit and the consumer must wait 45 days after they've earned the points to use the credit. The rewards program also does not discuss any other options for credits besides the 500 points for $5.
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It is bery easy to use, everything is fine with email confirmation everytime, and the product are high quality
I don't buy a lot of things thru lucky vitamin but I do really like the sufficience C it is superior in the fact that it contains no added sugar and is added to water which makes you drink when you are sick and need the fluid
I found LuckyVitamin by searching after reading an article online. It has been a good find and I've just placed a second order for some supplements in addition to the product I order the first time. Looking forward to these new items and their effects.
It made to excited to see that they have brands I cannot find at your every day stores like Walmart or Target.
This is my first purchase. I received a voucher of 10% discount, to buy today, but it did not make any discount ... I bought it anyway, but I didn't like it..
I love this site, I can find most anything I am looking for at a very competitive price with an easy to navigate system. Thank you :)
They have great products. For good prices.
Easy to use website, like the diversity of products that are eco cautious, and the carbon offset of shipping!
Lucky Vitamins carries a wide range of products, giving me many choices. I received my order promptly. The supplements ordered were on sale, so I was concerned that they might arrive & be stale-dated. I was pleasantly surprised to find that they had an expiration date of 2 years before expiring, so I know that they were fresh. I will definitely order from Lucky Vitamins again & again!
I love the selection and prices at Lucky Vitamin! I can find almost all the supplements I need for my family in my favorite brands at the best prices around. Shipping is fast and everything comes in great condition because it's packed very well. Thank you Lucky Vitamin for helping me keep my family healthy!
I like the prices and the quick delivery.
Jo Ellen Grzyb
You have the product I want, it’s easy to order, you give a discount for multiple purchases, very easy to navigate site.
Best prices when buying 12 itens or more.
Always quick shipping and prices are reasonable; Website easy to use!!!
I like the new look of the website. Easier to use and faster. Being able to chat is a nice feature.
I have ordered from Lucky Vitamin over the years and have always been satisfied with the quality of the products and fast delivery
I was looking to buy some essential oils & vitamin supplements. Came across this website & their prices were very reasonable compared to most online stores. So save some money i did make my first purchase online. The delivery was to made within 3 to 5 business days through Landmark Global. I did not receive the products ordered on the respective date so late evening i was trying to contact LuckyVitamin and found out that they do not have customer service personal but simply one department to only place orders. I spoke to that person but he mentioned he cannot help and has no access to follow up but to take orders and payments. I was told to contact by email or by Robotic chat. I did the robotic chat and they said they will investigate. It will take couple of days. I was checking the courier company called Landmark Global and they too did not have a customer service person that i could speak too, but simply an email, which i did write to, but did not hear back from them. I then started to search about both these companies online and it happened to be a scam, a fictitious company & i was not the only one scammed. My heart sank as it was a considerable amount and i am jobless right now. The only reason i ordered the items was to keep myself healthy and boost my immune system. I then contacted my Credit card company and explained the same, they said they will investigate and it may take about 10 to 14 business days. I am writing here to save others from being scammed in times of such challenges and difficulties
Good prices, decent selection, and free shipping option for Canada.
I love the discounts! plus you have all the products I like. Even though shipping was free (thank you!!!) I would love to see you ship from Canada to your Canadian buyers but I understand that this is probably not an option for you currently.
i like the prices and website is easy to use
Lucky Vitamin always has the products in stock that I need and want. Thank you, Lucky Vitamin!
I liked that the company was from the USA. Also, they had a variety of papaya extract vitamins on hand and was so happy for that because my last order I placed it at Amazon & it was made in India.
Great variety, good prices, a well organized website.
The selection is always abundant, my favorite brands available, Product descriptions informative, as well as viewing product labels to examine product ingredients. Customer reviews helpful when trying new products. Prices are fair and competitive to other selling platforms. Free freight at a reasonable level. Purchases are carefully wrapped and shipped promptly. Thanks for the very fine service.
I do love this company. Shopped here for years. Almost always have a cheaper price on items I use, so combine that with the free over $49 shipping and a quarterly or so stockpile, its a no-brainer. Always had nice and easy interchanges with customer service too if ever there was a snag, which is rare.
I only just ordered but I love that they have taken shopping from CANADA seriously!!! They shipping, duty and taxes are later out clearly in CAD dollars before you select submit. I appreciate this fully! Can’t wait to get my order!
Very good selection. Shipping takes longer than Amazon, but it’s not terrible. Customer service is pretty good.
Fast delivery and good prices, great product range.
A "4" .... ONLY because I've just placed online order (super easy) but will have to wait till I actually receive supplements ordered! Otherwise .... a solid "10" for convenience, availability & pricing!!!
Went for price and ease of ordering. Your company met the requirements.
Fast and reliable shipping, great selection.
I love this site. Great products for very reasonable prices. Excellent turn around time.
Lucky vitamin is always fast and easy to use. My go to site for vitamins.
I returned my entire order, was delivered back to them on Dec. 24th, 2020. Weeks went by and still have not received my refund. I have chatted with them 2 times, the last two chats I was told I would receive my refund in 3-5 business days, but still have not received it. I chatted with them a third time, they now are saying I only returned 5 out of the 6 bottles...LIE! I returned all 6. So either they misplaced one or someone stole one. I can’t believe the run around I am getting. What a fraudulent company! The representative said he will put the refund through but may not be refunded for that 6th bottle. Absolutely disgusting business practices! I had a feeling I wasn’t the first person to have issues with this company, so I looked online for reviews and sure enough it’s a known issue. I will NEVER shop with them again and I will tell everyone who asks my experience and tell them to steer clear of this online store. On 1/18/21 I finally received my refund, but they only refunded me 5 bottles, so they not only get a free bottle but they made money off of it. Freaking scammers! NEVER SHOP WITH THEM. 😡
Easy to use website-excellent products; Fast delivery too!
Reasonable prices. Carry most of my favorite brands
Being a subscriber and having sent the link to several people, I like it that I can order other items and not just what is on my subscription.
very pleased with pricing and quik delivery
Exceptional service!! My orders are always exact and on time.
Family owned business and from my old neighborhood in Eagleville PA. Variety of items to choose Points and Discounts Easy Shipping Dislike trying to get a consultant on website for 30 minutes :( never did connect
I like to order from this company & get all my family's supplements in one shot. Order usually comes in pretty fast. Prices are comparable to other sellers.
The site was very slow to reload. Took to log to place order
Had everything I wanted and was cheaper than Walmart & Walgreens by $80
Easy to checkout Items we needed were in stock Reviews were helpful Promo code worked First time purchasing from this company
It's almost always 100% positive. Easy to navigate, I love that you save my purchases for quick reorder, etc. I had trouble returning an item once, but that's my only complaint!
I definitely like the products that they offer. The quality is decent and are exactly what I need. Only thing that I would change is that they offer more and useful promotions for the ear candles. I only buy the 12 packs so I don’t buy in bulk. But if they were to offer a fair deal on 2 packs of 12 I would be more inclined to do so.
Had part of what I was looking for at a more reasonable price than other online stores. MUCH better then Amazon.
Good prices but shipping info should be clearer. You advertise free shipping over $49 but I still had to pay because the product was coming from the US and I didn't find out until checkout.
I love the many products offered on your website, especially organic choices. The website is easy to use.
I’m extremely pleased with my consultant Genevieve. I am very glad that Lucky has put their inventory issues behind them. I was forced to split my business with Amazon due to the longstanding problems with getting my products. Because of the expert guidance, dedication and high level customer service I have come to know from Genevieve, I am slowly returning my business to Lucky...