LuckyVitamin began three generations ago with a family interested in helping others live healthier. Starting with a pharmacy in 1956, the Wolf family became frustrated with western medicine and wanted to do more with natural wellness and alternative medicine. They opened a health and nutrition store in 1996, offering a wider variety of services and products for health. The website, LuckyVitamin.com, was opened in 2005 to present to the larger public its products that help improve health and overall well-being.
With over 1,600 reviews, LuckyVitamin scores extremely high within the vitamins and supplements industry. The average rating is over 4.5 stars and is currently ranked higher than most of its competitors.
LuckyVitamin has created a global e-commerce market through its online store. The company is reaching not only inside the United States but to over 40 other countries.
The LuckyVitamin site provides thorough information on each product. With the mission to provide health and wellness to all customers, each product page is filled with helpful information including comprehensive product descriptions, ingredients, suggested use, warnings, manufacturer info, and customer reviews. If you want additional information, it will link you to articles related to that product. This allows consumers who want information about the product in general to get a wide view of this product, the specific brand, and the general uses.
From the site, you can access any of its 24 categories of products. The most popular including Nutritional Supplements, Personal Care & Beauty, Vitamins & Minerals, Food & Snacks, and Sports Nutrition. Whether its sports dietary supplements or overall health and wellness we are positive that you will find what you are looking for.
Each product view includes a picture of the nutrition label so it can be viewed just as it would be on the actual product. This leaves little to the imagination about what the customer is getting when they purchase the vitamin. The LuckyVitamin site is also very thorough on its return policy information.
This company accepts opened or unopened items 90 days after the purchase. LuckyVitamin includes specific, step-by-step instructions on how to return items. It also includes what to do in special cases and which brands do not apply to this policy.
When shopping on LuckyVitamin you'll receive free shipping when you spend more than $49. The site keeps track of this, letting you know how much more is needed to obtain the free shipping. It also offers free shipping on certain promotional items. When checking out an auto-ship service is available with a discount applied instantly to the order. Consumers can choose how often the products are shipped and are notified before each shipment is sent out to give them a chance to cancel the order if desired.
LuckyVitamin offers a rewards program for its customers called Lucky Rewards. When consumers sign up for a free MyLucky Account, they earn one Lucky Rewards Point for every dollar spent. Certain promotional items may also be worth more points. Once consumers earn 500 points, $5 in cash is applied to their account.
Although the site is extremely detailed and thorough on its information, this can make it a little hard to navigate. There are multiple pages a user must go through before getting to a page with actual products on it. It also has 24 categories of products which, while some may find helpful, others may find it is too many and makes browsing difficult.
While it is good that this company even has a rewards program, its program is not competitive in the industry. Because you only earn, generally, one point for every dollar spent, a customer must spend approximately $500 dollars to receive $5 in credit and the consumer must wait 45 days after they've earned the points to use the credit. The rewards program also does not discuss any other options for credits besides the 500 points for $5.
I have been a customer since 2011 or 2012. Lucky has a wide selection of products with good prices. Also, customer service has always been excellent. i always recommend Lucky to friends who are in the market for food, vitamins/supplements, and bath/body care products.
I always enjoy browsing the clearance section!
I received my order quickly. Great prices too!! Only problem was your website was a bit slow loading things when I went back and forth from page to page.
Living in Canada, it can be challenging to order from the US. I was surprised how easy the ordering process was at luckyvitamins.com. I just ordered and I'll add another review once I receive my items but so far so good.
Been good. Decent prices, good product section. Back order issues & ship saver brands doesn't work with autoship.
Love the great choices! From gluten free to organic!
i like how there is such a wide variety of products and buying options for each products. i wish shipping was always free over $45+ instead of sometimes $45 and sometimes $99.
Prompt Service, Correct Order Filling and Good Product
David H Seibert
Great selection of soaps. Pretty fast shipping on complete order.
My experiences with Lucky Vitamin have always been positive. I like that you can find products that are otherwise challenging to find and are much more reasonably priced too. Shipping has been quick and easy
Great competitive prices! Nice autoship options!
Great products and good prices. They ship worldwide which is very useful.
robert g jernigan
we love being able to get whatever we need. vitamins for our whole family, bath supplies, and personal supplies all in one order! we love Lucky Vitamins!
Customer representatives very helpful with your concerns .
My order was processed and shipped in no time, I received the product so fast. Thank you
KAREN LEE LATTUCA
I've recently been diagnosed with Peripheral Artery Disease. While I am health conscience, it came to my attention that I needed more nutrients than I was getting. Living on Social Security fixed income is very hard when it comes to extra things like vitamins and wellness products, but Lucky Vitamins had a myriad of affordable good quality vitamins and I was very happy to find them. The order was delivered on time and everything was perfect. I look forward to a long and healthy relationship with Lucky Vitamins, and I thank them for being there for the largest population of Seniors who need them most.! Karen Lee
I love the choice of products and brands and organization of the website. Easy to maneuver. Overall I had a great customer service experience.
I love LuckyVitamin! So far I have never had a problem. Lucky is amazing and those prices 🥳
I like because it's very health nice products and selection and great deals I will buy a lot of products!
Wonderful company. Easy to use. Lots of items to choose from. I use organic and can always find what I need from spiralina powder to buffered vitamin C. You can find it all. Reasonable prices and fast shipping. Thanks Lucky Vitamins.
Website very easy to navigate. Fast delivery and excellent prices!
Great Selection, Great service, Excellent educational information, good pricing, speedy shipping - even to Canada!
My order came in in a timely manner. Very happy with the service
I was my first time in using this website and there are a lot of item and the most important is because is healthy all of them.
I like how the tracking is very accurate and that the items come in without anything being broken.
Products shipped fairly quick. Good products, good customer service, will shop again.
this is my first time ordering from your company. I had a good experience although one of the two items I wanted was in back order and I was able to find it some where else.
I liked the subscription option Overall, I think the experience has been great
I like purchasing through Lucky vitamin. The ordering process is easy and the products arrive on time just as they promise.
I like that you have so many of the products from the seaweed bath co.
Wide variety of items at reasonable prices. Free shipping. But the site is kind of a pain to use, and half the items I added to my wishlist somehow disappeared. I had to go back and find them again.
Great information on the product and what ingredients are in them
I received my order & everything was present. However, the peppermint oil had leaked on everything. Other than that, everything went great. Thank you
All the products are wonderful & ship safely !
I like prices and assortment Not happy with shipping terms
Mary Jo Brinkley
very easy ordering process and great discount with autoship
Vitamins arrived in a timely matter. Also, the brand of vitamins I ordered I had a hard time finding in stores, so I was happy to find them on your website, and all went smoothly.
It is easy to shop and I get discounts at the end
I am so happy I found Lucky Vitamin. Surfing the web, here is where I found the best value for my money
Wide range of strong and effective health supplements for a low price.
Great. next time I will order 4 items rather than 2 because the box they came in was rather large and had a LOT of packaging materials. Now that I know, I will order enough for that size box. Thanks.
All brands, many types, very good, of course, the price is better，I will again
LUCKY VITAMINS seems to have just about every vitamin, herb, and supplement I have searched for, Their prices are always competitive and their service is prompt.
Loved the coffe and the shipping was fast, and I really liked the bags that the coffee came in
Nicole Ring Young
I love the selection of gluten-free dairy-free, health-conscious food and household products, and I appreciate Lucky Vitamin's discounts. I prefer it to shopping at any other store for these products. It is rare to find a better deal on Amazon.
I did not receive my order in full. Even though I was notified I would get my order in multiple shipments, I only received one shipment, and was notified my order was fulfilled. I am missing one item and have gotten lied to by online chat, no response after ten days of escalating it to their support team. Lost future business from me. Good luck to anyone else ordering from here.
Lucky Vitamin has great products, good selection, and their app works well. I love LV!
Ease of order and when something was out of stock, company maintained communication. Quality products
Best Deals so i use, very pleased, will continue to shop for future purchases
Great selection and pricing on all vitamins.