LuckyVitamin began three generations ago with a family interested in helping others live healthier. Starting with a pharmacy in 1956, the Wolf family became frustrated with western medicine and wanted to do more with natural wellness and alternative medicine. They opened a health and nutrition store in 1996, offering a wider variety of services and products for health. The website, LuckyVitamin.com, was opened in 2005 to present to the larger public its products that help improve health and overall well-being.
With over 1,600 reviews, LuckyVitamin scores extremely high within the vitamins and supplements industry. The average rating is over 4.5 stars and is currently ranked higher than most of its competitors.
LuckyVitamin has created a global e-commerce market through its online store. The company is reaching not only inside the United States but to over 40 other countries.
The LuckyVitamin site provides thorough information on each product. With the mission to provide health and wellness to all customers, each product page is filled with helpful information including comprehensive product descriptions, ingredients, suggested use, warnings, manufacturer info, and customer reviews. If you want additional information, it will link you to articles related to that product. This allows consumers who want information about the product in general to get a wide view of this product, the specific brand, and the general uses.
From the site, you can access any of its 24 categories of products. The most popular including Nutritional Supplements, Personal Care & Beauty, Vitamins & Minerals, Food & Snacks, and Sports Nutrition. Whether its sports dietary supplements or overall health and wellness we are positive that you will find what you are looking for.
Each product view includes a picture of the nutrition label so it can be viewed just as it would be on the actual product. This leaves little to the imagination about what the customer is getting when they purchase the vitamin. The LuckyVitamin site is also very thorough on its return policy information.
This company accepts opened or unopened items 90 days after the purchase. LuckyVitamin includes specific, step-by-step instructions on how to return items. It also includes what to do in special cases and which brands do not apply to this policy.
When shopping on LuckyVitamin you'll receive free shipping when you spend more than $49. The site keeps track of this, letting you know how much more is needed to obtain the free shipping. It also offers free shipping on certain promotional items. When checking out an auto-ship service is available with a discount applied instantly to the order. Consumers can choose how often the products are shipped and are notified before each shipment is sent out to give them a chance to cancel the order if desired.
LuckyVitamin offers a rewards program for its customers called Lucky Rewards. When consumers sign up for a free MyLucky Account, they earn one Lucky Rewards Point for every dollar spent. Certain promotional items may also be worth more points. Once consumers earn 500 points, $5 in cash is applied to their account.
Although the site is extremely detailed and thorough on its information, this can make it a little hard to navigate. There are multiple pages a user must go through before getting to a page with actual products on it. It also has 24 categories of products which, while some may find helpful, others may find it is too many and makes browsing difficult.
While it is good that this company even has a rewards program, its program is not competitive in the industry. Because you only earn, generally, one point for every dollar spent, a customer must spend approximately $500 dollars to receive $5 in credit and the consumer must wait 45 days after they've earned the points to use the credit. The rewards program also does not discuss any other options for credits besides the 500 points for $5.
They had the fish oil I needed and offered a 15% coupon for first order.
I am very upset the each time I receive a discount code, I get a message that it has expired!!
Been ordering for years - keeps me from having to rush deciding what I want at a store and many items I"ve never seen for sale in places I have lived. In the past year or so Genevieve has emailed me and it's nice knowing I have a direct contact email for questions/concerns/etc. In the beginning packaging wasn't good - small items would arrive in a large box with lots of bubble wrap which is terrible for the environment. THey seemed to have fix that issue and now things come packaged appropriately with less waste. Lately I have noticed many items going to bulk orders which is great for price and packaging. However I moved to a smaller location and don't have the storage I once did for ordering in bulk. Also, if I'm trying an item for the first time I might not want 3 of them. Some disappointments with that as I have had to look elsewhere for it or just do without. Other than that I like being a LV customer. It's one of the few companies I have stuck with over the years ;)
Christy A Deaver
I especially like the coconut oil. Always deliver on time & have quality products.
Very good prices and great products. I highly recommend them.
Low low prices, fast delivery and fun samples with orders! I love Lucky Vitamin!
I was so grateful was to be able to order the supplements to support me with my health. I am a person who prefers a holistic way of healing and health... to be able to get what I need from one place is truly empowering. I was able to get quality products that I am familiar with.
They have a bettr than average variety of products and their prices are comparatively the same or lower than other vitamin companies. Best of all, they ship the products fast and you don't have to wait a long time to receive them.
Excellent products and service, great discounts and fast shipping. Auto-subscription is a plus.
Delivery is prompt and orders are filled accurately. Products arrive undamaged. Happy with this company.
Great stock of a variety of products that are difficult to find anywhere else. Reasonable prices and shipping as well!
Lucky Vitamin review: When I placed an order with Lucky Vitamin Co. everything went perfectly from start to finish - I can not offer any suggestions that would have made my order/transaction/delivery any better or go more smoothly than it did. I will continue to shop there so I recommend the company to all who consider future buying of the products they offer. I was unaware of the Lucky Vitamin company’s existence until finding it online in a search for one product they advertise. I have no connection to the company other than this single purchase/transaction and have received no compensation nor future credit as a prompt in order to provide a good review here. ~ renner
I was happy to see a good discount on vitamins that I needed. The shipping cost for overseas orders are also affordable.
I have tried other companies for my supplement needs, including Amazon Prime. But I continue to find that Lucky stocks the products I want and are a great value with no need to worry about whether they are coming from a sketchy third party seller. Shipping is fast and reasonable, too.
Overall, I was quite satisfied with the two most recent purchases. Customer Service was highly responsive to my questions, inquires, etc.. In the future, I would like to see a somewhat expanded selection of organic foods, etc..
I was immediately impressed with the prices! 🍀LuckyVitamin had exactly what I was looking for at better than 1/3 the cost of the same thing on other sites ($11 compared to $40). They also have special shipping discounts and savings programs in addition to their already low prices. I bought a six-month supply of a product my family and I use every day and received free shipping. Even without free shipping, though, LuckyVitamin’s shipping costs are very reasonable. Customer service is excellent. Everyone I spoke with was friendly and helpful and answered all of my questions. I’m very happy with my purchase and will continue shopping here, while referring my friends and family as the needs arrise. Sincerely, Leigh Hardin
I have been ordering from Lucky Vitamin for years and have never been disappointed! I love the prices, customer service, packaging and delivery! Thank you Lucky Vitamin for being so awesome!
Lelia A Parker
Fast delivery!!!!!! Need I say more!!!!!
Lucky Vitamin offers good quality products at great prices, love the Everyone lotion and their vitamins.
I am very very happy with my entire experience shopping LuckyVitamin.
navigating the web site is easy,order ships quickly, tracking is good. delivery is quick.
It was quick and easy to find all my favorite vitamins! Great prices!
Great prices on standard products and hard to find items
this was the first time that I met Lucky vitamin website by searching all over the net. happy with the price and experience I had here
I appreciate Lucky Vitamin's efforts to update and improve their business. I also appreciate the advice I get from Matthew.
Cheaper prices for item I needed and vitamin ordered.
Ordered this product from other vendors and most of the time it was delivered broken without special delivery instructions. I received this product in good condition with the proper delivery instructions. Very well pleased with the product and delivery methods.
I always find the products I'm looking for at great prices. Such a wide range of products and shipping is super fast.
Jill C Nesheim
Lucky Vitamin always seems to have what I need at a great price. Shipping is quick and always complete
I’ve use them many times. I wouldn’t say they are my go to place online but I have use them quite a bit. Does Get shipped fast so that is a benefit But I wouldn’t say anything stands out with them
Received in timely manner and I love the service and return instructions. Not that I do return anything, but compared to other companies, they even include return label would you want to return something. Great service!
Carolyn E. Dolen
Products and service are first-rate! I appreciate the high quality and the prices, too.
Decent selection, but for some reason the shipping takes 4-6 weeks. They said the box had been shipped, and six days later it finally was sent to FedEx. My family has had similar issues multiple times throughout the year. I am reluctant to buy from LuckyVitamin again.
The selection of high protein low carb bars is very good
Waited over a month for a back order to come in. Glad I got it in time, be I ran out.
Out of stock items have been a problem. Plus the estimates of time to restock are unreliable. Also, too many pop-ups on your website. Very annoying. Otherwise everything's good.
The one item was delayed and my other items never arrived. Once I searched for them I found the notice that the package was “undeliverable” and sent back with me not even being notified. Unacceptable as I was waiting for my daughters medication. I will not be using your company again.
Horrible company, cheating peoples. Be very careful with orders 99% you will not get it.View comments on Facebook 90% peoples chasing his orders, and they delete all comments and blocking peoples
16+ days for delivery, this is very poor service by design.
We like your products but your shipping stinks. I ordered 12 days ago and the order still has not arrived. We have already stopped ordering from another company because of their shipping methods and yours is just as bad. please let me know what you are going to do about this problem.
Great customer service. Super knowledgeable.
I received a request to provide a review two weeks after my order was placed but still have yet to receive my order.
Carah Paige Takahashi
My overall experience with LuckyVitamin was a 10 out of 10 however i dont believe i ever got a conformation email about my order being finalized or any shipping info, but I wasnt in any rush so it was no big deal.
Elsia S Robertson
Lucky Vitamin consistently has the items I need at a very good price. Thank you!
I am still waiting for part of my order after that part of the order was damaged in transit.,I did not like trying to get customer service and especially having to communicate by typing my problem instead of being able to talk to someone. The first part of my order I was happy with.
I noticed the more items I put for USPS, the more my shipping went up which is too bad because your products smell and feel great on the skin, Shipping was tracked and arrived expediently on the due date and packaged nicely in bubble wrap.
Good products and prices. Fast shipping.
I love Lucky Vitamin! Great selection and prices. Delivery is fast. I once had an item damaged during delivery and customer service was great! They shipped me a replacement right away.
My hair dye,vitamins and soap are a third of store prices and much better variety.For example; If you want Cooling Cayenne in any store,you will find cayenne,but not the cooling part and are always paying 3 times the LV price! They have many sales and my delivery is never late! Thankyou Lucky Vitamins for helping me to live an organic lifestyle with healthy products at a truly affordable price!
All the products I’ve ordered are high quality and LuckyVitamin has the best prices. Even with a 20 percent coupon offered by others can’t beat LuckyVitamin.