- LuckyVitamin
LuckyVitamin
check_circle VerifiedLuckyVitamin began three generations ago with a family interested in helping others live healthier. Starting with a pharmacy in 1956, the Wolf family became frustrated with western medicine and wanted to do more with natural wellness and alternative medicine. They opened a health and nutrition store in 1996, offering a wider variety of services and products for health. The website, LuckyVitamin.com, was opened in 2005 to present to the larger public its products that help improve health and overall well-being.
The Good
- Positive Reviews
- Online Retailer
- Thorough Product Information
- 90-Day Return Policy
- Free Shipping on Orders Over $49
- Lucky Rewards
Positive Reviews
With over 1,600 reviews, LuckyVitamin scores extremely high within the vitamins and supplements industry. The average rating is over 4.5 stars, and the company is currently ranked in the top spot for vitamin stores.
Online Retailer
LuckyVitamin has created a global e-commerce market through its online store. The company is reaching not only inside the United States but also to over 40 other countries. In fact, the company does not even have a physical store, which it says is one of the ways it can keep prices as low as possible.
Thorough Product Information
The LuckyVitamin site provides thorough information on each product. With the mission to provide health and wellness to all customers, each product page is filled with helpful information including comprehensive product descriptions, ingredients, suggested use, warnings, manufacturer info, and customer reviews. If you want additional information, it will link you to articles related to that product. This allows consumers who want information about the product in general to get a wide view of this product, the specific brand, and the general uses.
From the site, you can access any of its 24 categories of products. The most popular include Nutritional Supplements, Personal Care & Beauty, Vitamins & Minerals, Food & Snacks, and Sports Nutrition. Whether it's sports, dietary supplements, or overall health and wellness, we are positive that you will find what you are looking for.
Each product view includes a picture of the nutrition label so it can be viewed just as it would be on the actual product. This leaves little to the imagination about what you are getting when you purchase the vitamin. The LuckyVitamin site is also very thorough on its return policy information.
90-Day Return Policy
LuckyVitamin accepts opened or unopened items 90 days after the purchase. LuckyVitamin includes specific, step-by-step instructions on how to return items. It also includes what to do in special cases and which brands do not apply to this policy.
Free Shipping on Orders Over $49
When shopping on LuckyVitamin, you'll receive free shipping when you spend more than $49. The site keeps track of this, letting you know how much more is needed to obtain the free shipping. It also offers free shipping on certain promotional items.
When you are checking out, an auto-ship service is available with a discount applied instantly to the order. Consumers can both choose how often the products are shipped and are notified before each shipment is sent out to give them a chance to cancel the order if desired.
Lucky Rewards
LuckyVitamin offers a rewards program for its customers called Lucky Rewards. When consumers sign up for a free MyLucky Account, they earn one Lucky Rewards Point for every dollar spent. Certain promotional items may also be worth more points. Once consumers earn 500 points, $5 in cash is applied to their account..
The Bad
- Website Navigation
- Flaws in the Rewards Program
Website Navigation
Although the site is extremely detailed and thorough on its information, this can make it a little hard to navigate. There are multiple pages a user must go through before getting to a page with actual products on it. It also has 24 categories of products which, while some may find helpful, others may find it is too many and makes browsing difficult.
Flaws in the Rewards Program
While it is good that this company even has a rewards program, its program is not competitive in the industry. Because you only earn, generally, one point for every dollar spent, a customer must spend approximately $500 dollars to receive $5 in credit and the consumer must wait 45 days after they've earned the points to use the credit. The rewards program also does not discuss any other options for credits besides the 500 points for $5.
The Bottom Line
LuckyVitamin has helped thousands of consumers enjoy life more fully with its extensive list of products. However, it does not have the most "rewarding" rewards program, and its site is a bit more difficult to navigate than other sites. It does provide services that make it one of the best vitamin stores we have reviewed. Its auto-ship feature is very useful for returning clients, the site provides a lot of helpful, detailed information about a large number of vitamins, minerals, and herbs.
Above all, the customer reviews truly show the quality of LuckyVitamin. If you are looking for a lot of options and plentiful information about vitamins and nutritional supplements, LuckyVitamin would be one of our top choices.
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Learn MoreUser Reviews
Star Rating
2,479 Reviews
Review Breakdown
Sentiment Criteria
Sheri Vernon
Ordered the product I wanted and recieved it within two weeks. Great service with the covid mail.
Dr. Eriidina Ojiiwawh
LuckyVitamin has so many great supplements to choose from with such great prices!
Carey Lee
I love having so many great products, from a company I can trust!
عتقاء البقمي
I consider it a real treasure in the diversity of purposes and beautiful prices
Debbie Jackson
Love everything I ordered. Ordering was easy. Had everything I wanted. Delivery was fast. Now I’m all set with my fall pumpkin scented EVERYTHING!! Love it!!
Scott A. Johnson
Lucky Vitamin has a good selection of dietary supplements and other health products. Their pricing is reasonable.
Kim
best price; free shipping; autoship options and USA based company!
Pat
Love your site. Carry everything anyone would want or need 😊
Diana Armstrong
Lucky Vitamin is my go-to place. They always have what I'm looking for with a variety of choices. They stock things I can't find anywhere else. The quality of anything I've bought has always been great, I don't recall ever returning an item. Prices are either comparable or less. Shipping is speedy, and since I will add to my order the same things I would buy in the store later anyway, it's always free for me. Back orders arrive long before I expect them to. One great site that I love!
Linda Kramer
very fast , and order way right. will order from here again
Brenda Cheshire
ibuy the soap i like that it is all natural but my dislike is that you stopped selling the lemongrass soap
jo
I have been ordering for about six months now and have been so pleased with the speed and handling of the product from LuckyVitamin that I subscribed for auto ship. I highly recommend them!
Melissa Paramore
Excellent experience, fast shipping and great products.
Jennifer Seigal
seems like there's a lot of popups and upselling, the shopping experience does not feel smooth and enjoyable because of this. I just want a simple site with a nice flow, without feeling like I'm being upsold to buy a subscription.
Patty Terry
Quality products, great prices and prompt shipping.
Angie Sherwood
Shipped fast, great price, good communication.
WVgrandma
I love Lucky Vitamins for many reasons!! Fast, price alert & coupon
Jeanne Paul
You have discounts which is great!!and I would ego know if you have senior discounts as will.
Somewhere in the northeast
Good selection across variety of product types. The ability to narrow search criteria seems limited... a desirable feature to have when searching such a large selection.
Jola
LuckyVitamin has a good price and free shipping. I love their healthy products!
Katherine J Berry
I was looking for a specific brand of keto supplement, and was pleasantly surprised to find a product at a great price on your site. Your website is easy to use so ordering was a breeze. Taking advantage of your free shipping, I received my order via standard mail right away. Thank you for the great service.
roxy ahmed
Thank you for an amazing service, selection, and delivery of much needed health supplements / products at amazing affordable prices. :)
Mohammed Alwafi
I think that the are company, work as professionals.
linda coe
nice website & quick shipment, will order again.
Laura Barbro
Always have what I'm looking for, quick delivery.
atheer
i just ordered and im waiting, i like the app and the prices
Gabi Ramirez
Hi, You guys had a great price for the Good Day chocolate kids vitamins. Unfortunately, the chocolates were very oily from the heat of the day/ delivery truck. The ice pack that was thoughtfully placed inside was totally melted and hot to the touch. I do worry about the heat and the bottle being plastic (toxins released). But my girls really enjoy this product. Maybe order online when it’s not so hot. (Miami, Fl).
Beth
I have only recieved half my order. I sent an email almost a week ago asking where the rest of the order was and I got the 'auto-reply' but nothing further. Just about to call AGAIN looking for my order and this request to review came in. Is anyone paying attention?
thumpfreeze
Great prices, fast and secure shipping, and an organization with morals. What more could I ask for?!
David Aspinall
My order was easy to place and it arrived within a reasonable amount of time. I will definitely be ordering from them again.
Vincenzo Coluccelli
The shopping is good, but your check out if very confusing and if someone is not careful he/she will be buying more than the wanted!
Bruno Kwong
Everything else is fine except for the shipping carrier. It left my package unattended at the ground floor lobby instead of bringing it up to my apartment on the 12th floor as instructed. My preference for the carrier is USPS. My TOP PRIORITY when placing my order online is DELIVERY SERVICE. Thank you.
Jennifer Luster
I love all the supplements for both myself and my pets, I am so glad I discovered LuckyVitamin!
Margie
Quality of products. Convenience of shipping products to my door.
J P
Good prices, good selection, easy to navigate.
Annalisa Jose
I am happy with the selection of items that are available. I often see a product I like at Whole Foods and will order directly from Lucky Vitamin because the prices are consumer friendly!
Melissa Morgan
The website never talks back, and does what it’s supposed to. The prices are Walmart but the quality is Gucci. Since you got the bot fixed, it works okay; but I rarely have an issue with shipping or ordering these days. I’ve recommended LV to thousands of people--well, I would if I could. It’s fast, cheap and delivers ontime, every time.
NikkiD
I always find the BEST deals on LuckyVitamin. Since signing up for the LV+ membership, I get even better discounts, free shipping at only $25, and free gifts!
Shelbi Westerhouse
Easy purchase experience. The only issue I had was that my tracking wasn’t registering in the system. So I thought my package was lost for a few days. It showed up, thankfully!
Kaaremah Ali
Very reasonable place to purchase vitamins from
Jacqueline Formanek
Quality products and quick , helpful responses with customer service
Jo Coppola
I found a few items that had the best price online! I love the selection and prices. Best vitamin wellness store!
Alexus Pace-Patterson
Its super convenient and easy! I will continue shopping here.
A
Always cheaper here. Quite a surprise to find some things, like linen spray that’s sold out everywhere else.
SHANNON PILI
Easy to find the products I was looking for. And the prices are great as well.
Tegan Harpainter
I love the name. I also love the fact that you offer a great selection of vitamins and other products for reasonable prices. I just ordered some water bottles from you, and I'm waiting to see how I like them when they arrive.
Lisa Jo Mayle
I have just placed my 1st order with Lucky Vitamin so my review of the company is not complete just yet but I will share they have the best price I could find along with free shipping and a fare delivery time. Should be here in 3 days. I ordered Gaia Turmeric Extra Strength 120 ct. Hope the product helps me as well as the many positive reviews I researched before making my purchase.
Edone Fleites
The Castile liquid soap was great , the peppermint left me so cool when i left the shower , perfect for a hot summer day ! I think i'll always buy it !!!
melissa L chevalier
ORDERING WAS EASY!!! AND THEY HAD JUST WHAT I WAS LOOKING FOR.
DR
Really great shopping experience when items are in stock. Items came right on time and in great condition. Sometimes items are unavailable, but such is life -- especially with health foods.