CVS
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CVS opened its first store in 1963. It now has stores across the country and has over 1 billion in revenue sales. CVS has changed to CVS Health, offers a minute clinic for walk-in convenience, and was the first pharmacy to offer a loyalty program. It has a variety of health products as well as access to its pharmacy on its online store.
Top Ranked Companies
The Good
- Great Variety of Products
- Multiple Loyalty Programs
- Free shipping on orders of $35
Great Variety of Products
CVS is a large corporation with a variety of products. Its site has a manageable 10 categories of products. They are: vitamins, baby & child, beauty, diet & nutrition, health & medicine, home health care, household & grocery, personal care, sexual health, skin care. When you select a product the sites provides you with an overview of that product, and gives details of what the consumer will be buying. It also has tabs to view the ingredients, directions, and warnings. There is a place to read reviews that other customers have written about the product as well.
Multiple Loyalty Programs
CVS offers two different loyalty programs for its customers. It offers "extra savings" and "extra bucks". The extra savings gives its members personalized coupons when you shop and weekly deals and coupons in emails. The extra bucks give you 2% back in rewards on your everyday purchases. You can also earn bucks by filling prescriptions with them. The program requires you to sign up and have a CVS account, but it is free and simple to do.
Free Shipping on Orders of $35
CVS offers a free shipping rate to its customers when they spend $35 or more on any purchase. CVS also accept returns for up to 30 days after the purchase. If the product was a CVS brand product, it would offer a 100% guarantee. CVS will also accept returns on opened or unopened items if the customer is not fully satisfied.
The Bad
- Website
- Extra Bucks Loyalty Program
Website
The CVS website is not user friendly. It was difficult to find products, and can lead you on a wild goose chase. It is also difficult to find information regarding ingredients, possible side effects, and warnings regarding the medicine.
Extra Bucks Loyalty Program
Thr "extra bucks" loyalty program does not seem like it is very loyal to the customer. Its bucks program offers 2% back in rewards on everyday purchases. Once the reward is given quarterly, the consumer has only 45 days to use them before they expire. No bucks can roll over and must be used in one shopping trip.
The Bottom Line
We found the CVS site to be harder to navigate and shop on than others we have viewed. We also found that its free shipping rates and loyalty programs were not as competitive as others. It does have a large variety of products and has been in business for a long period of time. CVS would be a good site for someone looking for more than just vitamins.
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User Reviews
Star Rating
32 Reviews
Review Breakdown
Sentiment Criteria
CVS pharmacy always has a variety of vitamins that fits all members of my family's needs.
I usually come to CVS for any of my pharmacy needs, but I especially love coming for vitamins. They are so helping in making sure I’m choosing what’s correct for my body.
We have a CVS right by our house and it's very convenient. I get my make up from there and they usually have good deals on it.
Although CVS pharmacy’s are plentiful and convenient, I feel like most goods are overpriced.
I love CVS. They have vitamins and medicines that I can’t find anywhere else and the employees always help me so that I find just what I need.
CVS is a great vitamin store because they have a huge selection of medicines and vitamins.
My family fills all of our prescriptions at CVS. It is always straightforward and easy to do so. The staff are friendly
Has everything you would need on a day to day basis, good overall product quality
I’ve had to pick up medicine form the cvs pharmacy multiple times and always have gotten what I was going for. The people working in the pharmacy have always been very helpful too.
CVS is a really good store if you are looking for medicine, antibiotics, food and even toys.
CVS is a great store for finding vitamins, medicine, protein powders, etc. They have a selection of multiple brands which is nice.
Love to get pictures printed here! Have always had a good experience with their pharmacy as well. Would recommend!
I go to CVS for all my prescriptions. Anything else is way too overpriced, but the service at the pharmacy is great and I can get the medicine I need really quick!
I love CVS, we have one near our house so it’s easy to swing by and grab whatever we need for the family. I feel like they have a wider selection than other drug stores.
CVS has been a reliable company to buy our prescriptions and vitamins from. I can always count on them to have fast services. When my children are ill, I can always trust CVS to have a quick checkout line. Their customer service is impeccable. The workers are always available to help me pick out what vitamins would be best for me!
They're fine. I get medication from them every month and for some reason they stopped using my financial aid card. And told me I had to get a shot for one of my prescriptions the doctor sent over -- and that they don't provide that shot here... Turns out, what I needed was an over-the-counter medicine that I could have gotten the first of the three times I went in to try to get it...
They have good prices on many perscriptions. I like the pharmacists and they are very helpful.
As far as drug food stores go, this is my favorite one! They've always had anything I need and their customer service is great! They always have plenty of employees who are available and willing to help me! Plus, I currently have a subscription I get from them, and they are amazing at making sure they refill my medicine promptly and correctly!
Cvs is amazing! There’s everything you may need for your everyday life there and more!
I like that I can make a purchase online from CVS and if the item is not what I expected or I don't like it, I can return it to the store for a full refund.
I buy our family vitamins at CVS. They have the brands that I love. I trust the CVS name and because I fill my prescriptions at their pharmacy they are happy to answer my questions about what vitamins are good to take with the medicines I am on.
CVS Pharmacy is where I get my prescriptions filled and also buy my vitamins and they have a great selection and a good price and always have coupons that come in handy when you have a large family like mine.
CVS is great for picking up health products such as vitamins and protein shakes. I do enjoy the mix of things I can purchase while picking up essential vitamins.
My daughter wanted all kinds of medical supplies for her birthday. CVS saved me. They have a huge variety of all things medical!
I have been to CVS many times to buy vitamins and other supplements that I can trust. They are easy to get in and out of and have the name brands that I am looking for and I can get other things there and save trips around town.
CVS is where I usually go for the Pharmacy and for quick items. They have a great selection, great customer service and are very convenient.
They always have the medicines I am looking for. They have medicines for all ages there and their customer service does an amazing job getting you the right medications you and your family needs!
I made a purchase online with CVS and they were great to return the items that I did not need or want. Customer service was great, not questions asked. The products that I did keep were of great quality.
Great store for pharmacy and basic needs. Good prices and good staff.
Great store and great staff. I wouldn't hesitate to go to CVS for my needs.
Seem about the same as walgreens. I have never had any negative experiences with them
I don't know that anybody ever actually wants to be here. Good option for when you are sick and need meds fast. But, good option for getting photos developed.