PostScan Mail is a digital mail processing company that offers physical pick-up addresses, scanning, recycling/shredding, and other mail management services. The company’s primary sorting facility is in California, along with headquarters in Anaheim.
With nearly a decade of experience in the space, PostScan Mail is known for good value, reasonable pricing, easy-to-use technology, and multiple locations in the United States available for customer needs.
PostScan Mail’s basic plan is $15 per month and includes 30 pieces of mail and 5 free internal scans. The company will weed out the junk mail, so those items are not included in the 30.
The price and the amount are in the average range for the industry — some companies have higher fees but offer unlimited pieces of mail. All in all, the pricing is on par for what most customers would want as a starting point.
The company has an intuitive website and a mobile app. Both are straightforward and pretty easy to navigate. Some customers report both are a bit slow loading pages at times, however. The inclusion of a mobile app and having a good user interface are a differentiator because in this industry, there are still some companies with “old school”-looking websites that lack mobile capabilities.
PostScan Mail offers both PO boxes as well as street addresses. The company has many locations throughout the country as well as a few international locations, and partners with shipping stores to provide addresses to customers.
Competitors like Anytime Mailbox may have even greater versatility, with 1,000 locations across the United States.
PostScan Mail does not offer check deposits. Most other companies do; some charge a fee for doing so, and others offer it included in the service.
However, check depositing isn’t an option with PostScan Mail at all, which could be an issue for some individuals or businesses. This should be considered seriously, as missed deposits can have quite a negative impact on a household or business budget.
As a comparison, US Global Mail offers free check deposits.
The company’s main sorting facility is in California, so some mail is forwarded there to be sorted and scanned. This results in delays for receiving mail images and more of a delay in forwarding mail to other addresses.
Other companies in the space, like Earth Class Mail, also have a centralized sorting facility, but there are alternatives like US Global Mail that don’t.
PostScan Mail will charge for storage, but customers can select the option to recycle or shred items. Customers found that this was easy to forget and resulted in being charged for storage fees. A better system for selecting items for recycling or automating the recycle/shredding services would be helpful.