Roomorama was founded on the idea that travel is more than just visiting to complete a checklist or see tourist attractions. The company began when Roomorama's two executives started renting our their New York apartments to friendly travelers who wanted to live like locals. Their goal is to be the one-stop shop for travelers looking for short-term rentals.
Roomorama provides an easy way to book unique short term and vacation rentals worldwide. They work with corporate partners and verified hosts to provide accommodations that travelers can trust. With Roomorama Instant, travelers are guaranteed that their booking for their upcoming holiday home is confirmed instantly.
With the Roomorama technology, their platform proves a space for thousands of properties to be listed with complete descriptions and details. They search the globe for professionally-managed holiday homes, homestays, and vacation rentals to bring travelers reliable and quality accommodations. Their properties can be found in major cities around the world from London, New York, Miami, San Francisco to Singapore. Other benefits include:
- Search Feature - Travelers are able to search through available spaces without creating an account with Roomorama.
- Room Types - Travelers can specify what type of accommodations they want: apartment, house, bedroom, B&B, hostel, or hotel. They also have the option of only viewing accommodations that are instantly bookable, so they don't need to talk to property owners before reserving their space. Guests can also specify amenities they want included in their search results.
- Photos - Photos are included in each property listing so travelers get a good idea of the space before they book.
- Reviews - Properties have a simple "thumbs up" or "thumbs down" rating in addition to written reviews so travelers can easily see if their experience was positive or negative.
- Customer Service - Roomorama offers 24/7 customer service, so both property owners and travelers can contact them at any time from anywhere.
- Managed Properties - Roomorama's property listings are all professionally managed, giving guests assurance that their stay will be pleasant.
Their online app is another tool users can use to browse and book holiday accommodations. Additionally, users can take advantage of their "travel community" through social media platforms. There is also the option to read through blogs which include helpful tips and advice.
While Roomorama has a lot to offer, there are also aspects and features missing from their overall service. These services or features may cause a traveler to use another booking service. Other disadvantages of using Roomorama include:
- Payment - Hosts have complained about never receiving payments from their travelers. There have also been complaints that hosts have not received payments for cancelled bookings even though their policy says hosts still get payment for cancelled reservations.
- Payment Type - For the most part, payment is transferred to the host when they enter the payment code into Roomorama. However, there have been cases where the payment doesn't go through and Roomorama has to send the host a check, which can be very inconvenient for property owners.
- Customer Service - There have been complaints from hosts that they were not been able to get in touch with Roomorama's customer service to resolve billing issues.
- Sub-Par Accommodations - As with any vacation rental company, Roomorama has been known to rent unclean rooms that don't match the property descriptions.
Travelers should weigh both the pros and cons of using Roomorama's service prior to making any solid plans concerning their vacation rentals.
The Bottom Line
For travelers who are confident in their travel plans and feel comfortable with their chosen property owner, Roomorama is a great option. While there are complaints about dirty rooms and billing issues, these problems can be avoided by communicating clearly with the property owner and verifying your travel plans before booking to avoid using the cancellation policy. Those that use Roomorama can expect the following from the service:
- Sorting tool
- Thousands of rentals and destinations
- Helpful descriptions of accommodations
- Complicated payment
- Lack of customer service