Course Hero Logo
star star star star star_border

5.2

Overall Score

LAST UPDATED: October 9th, 2022

Company has not yet verified this profile. We recommend researching the top companies shown below:

Top Ranked Companies

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

info

4.2

star star star star star_border

35 Reviews

Review Breakdown

5 grade

46%

4 grade

29%

3 grade

23%

2 grade

0%

1 grade

3%

Sentiment Criteria

Value

star star star star star_border

Quality

star star star star star_border

Service

star star star star star_border

Trustworthiness

star star star star_half star_border
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star_border star_border star_border star_border

Stephanie Roanoke, TX

I purchased a $39.95/1 month membership in order to view the documents I thought would help me with my courses. The entire website (I have screenshots of the website and registration process) leads you to believe that once you "complete your membership for instant access", you will have "instant access to over 25 million documents". Nowhere does it state that even after you pay for a membership, you will have to earn "unlocks" to access the 25 million documents you were guaranteed to have instant access to! After discovering this "service" is completely useless, I requested a refund which they immediately denied because I already used an "unlock". WHY IS THIS NOT ADVERTISED? NONE OF THESE RESTRICTIONS ARE ADVERTISED. They are taking full-time college students hard earned money and scamming them! This service is disgusting and dishonest and needs to be SHUT DOWN!

4 years ago