Diamond Line Delivery Systems Logo

Diamond Line Delivery Systems

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34 User Reviews
LAST UPDATED: May 26th, 2021

Diamond Line Delivery Systems, Inc. is an employee-owned Less Than Truckload carrier with terminals in Oregon, Washington, Utah, and Idaho. 

Diamond Line Delivery has over 200 trucks and 500 trailers shipping out 12 terminals.

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The Good

  • Rate Request Form
  • Gas and Fuel Prices
  • Available Technology

Rate Request Form

There is a simple and straightforward rate request form on the website for those interested in Diamond Line Delivery's services. Consumers will enter general information (name, email, phone, business name, business address). 

However, potential customers will also need to enter some more specific information such as the original zip code, destination zip code, handling unit, the number of shipping units (include the length, width, and height), product description, total weight, and if the freight requires guaranteed service. 

Based on the given information, Diamond Line Delivery will provide consumers with an estimate. However, keep in mind that this is just an estimate and the charges are not guaranteed. 

Gas and Fuel Prices

Diamond Line Delivery's website includes a page with information from the U.S. Energy Information Administration with gasoline and diesel fuel prices and updates. Consumers can see gas prices by region, sign up to receive email updates, and more. 

Available Technology

Diamond Line Delivery has some of the best technology in the industry. The company provides real-time tracking information, users can keep up to date with weather-related alerts, and customers receive imaged delivery receipts within 24 hours of delivery.

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The Bad

  • Holiday Closures

Holiday Closures

Diamond Line Delivery closes for the following holidays:

  • Memorial Day 
  • 4th of July 
  • Labor Day 
  • Thanksgiving
  • Christmas 
  • New Year's Day 
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The Bottom Line

Diamond Line Delivery is a company focused on quality, dependability, and providing top-notch customer service. The company is known as a destination end carrier, distributing freight to over 300 communities in Idaho, Utah, Oregon, and Washington. Diamond Line Delivery offers overnight services to and from all major cities in the Pacific Northwest.

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Star Rating

4.7

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34 Reviews

Review Breakdown

5 grade

79%

4 grade

12%

3 grade

6%

2 grade

0%

1 grade

3%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Verified Customer

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Review Source

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Amy

Prompt pick up and delivery. The truck driver takes way too long to get his paperwork ready and loaded before he leaves our dock. Also, the website could be a little better.

1 year ago

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Verified Customer

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Monte Holden

On Time delivery with little Damage. The coverage is getting better as well.

1 year ago

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KeyAg Distributors

I think some of the agents processing pickups could be a little nicer.

1 year ago

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Verified Customer

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Review Source

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crystal suan

Excellent service and very competitive rates

1 year ago

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