Diamond Line Delivery Systems Logo

Diamond Line Delivery Systems


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34 User Reviews
LAST UPDATED: May 26th, 2021

Diamond Line Delivery Systems, Inc. is an employee-owned Less Than Truckload carrier with terminals in Oregon, Washington, Utah, and Idaho. 

Diamond Line Delivery has over 200 trucks and 500 trailers shipping out 12 terminals.

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The Good

  • Rate Request Form
  • Gas and Fuel Prices
  • Available Technology

Rate Request Form

There is a simple and straightforward rate request form on the website for those interested in Diamond Line Delivery's services. Consumers will enter general information (name, email, phone, business name, business address). 

However, potential customers will also need to enter some more specific information such as the original zip code, destination zip code, handling unit, the number of shipping units (include the length, width, and height), product description, total weight, and if the freight requires guaranteed service. 

Based on the given information, Diamond Line Delivery will provide consumers with an estimate. However, keep in mind that this is just an estimate and the charges are not guaranteed. 

Gas and Fuel Prices

Diamond Line Delivery's website includes a page with information from the U.S. Energy Information Administration with gasoline and diesel fuel prices and updates. Consumers can see gas prices by region, sign up to receive email updates, and more. 

Available Technology

Diamond Line Delivery has some of the best technology in the industry. The company provides real-time tracking information, users can keep up to date with weather-related alerts, and customers receive imaged delivery receipts within 24 hours of delivery.


The Bad

  • Holiday Closures

Holiday Closures

Diamond Line Delivery closes for the following holidays:

  • Memorial Day 
  • 4th of July 
  • Labor Day 
  • Thanksgiving
  • Christmas 
  • New Year's Day 

The Bottom Line

Diamond Line Delivery is a company focused on quality, dependability, and providing top-notch customer service. The company is known as a destination end carrier, distributing freight to over 300 communities in Idaho, Utah, Oregon, and Washington. Diamond Line Delivery offers overnight services to and from all major cities in the Pacific Northwest.

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34 Reviews

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DHally Moscow, ID

In my first review I gave them a 1 star, but after my experience with Greg the driver from the Lewiston depot and Corey the manager at the Lewiston depot, they definitely overcame the first impressions I had for this company. Greg was outstanding , helpful and very friendly. If all of their centers are like the Lewiston, Idaho depot, then I would recommend them to anyone and everyone.

4 months ago

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SS Kooskia, ID

First, they didn’t deliver on the day they said, and never called. So we called to ask where our product was. The guy claimed he must’ve had a wrong number or the mailbox was full (I know for a fact it wasn’t). Then on second scheduled day he was adamant he would be there around this time (I was missing work and said I was two minutes from work but he assured me he would be there). 45 minutes later he said he was 10 minutes out and that he got caught up with a phone call. Then he got lost. lady who called me verified the address and I added “Road” to my address cause it matters. Apparently she didn’t Excuses through the whole thing. I’m very conscientious with my time and if he would’ve just told me he could call 10 minutes out I would’ve been here. Apparently they are not as conscientious of other peoples time.

5 months ago

Diamond Line Delivery Systems Logo

Reply from Diamond Line Delivery Systems

We appreciate your feedback and we apologize for not providing the top quality service you expect.

Apr. 23rd, 2021

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