Founded in 2001, SeatGuru is a travel booking site that has received several awards, including being listed in Forbes Top 12 Travel Sites, Travel and Leisure's Top Travel Sites, and PC Magazine's Top 100. 

A travel resource site that began as frequent flyer and traveler Matthew Daimler’s wish to help flyers get the best seating, in-flight entertainment, and amenities possible has now become both a travel resource and a place where travel booking can be made, all in one place. 

Users can search with their airline, flight number, and departure date, as well as use the comparison chart to see which seats are rated as good, bad, and mixed. Users can also see specs and fees for each airline and aircraft regarding infants, unaccompanied minors, pets, baggage, and check-in. The site also uses crowdsourced information to keep its seating maps up-to-date. With an account, flyers can give their feedback on their seat, with info about chair recline, legroom, width, proximity to the galley, or restrooms. As an on-the-go resource, the company offers a mobile app with more than 800 color-coded airplane seating charts, available for Android and iOS. 

Now owned by TripAdvisor, SeatGuru continues its mission to help users travel in comfort, and select the best seats possible. On top of that, users can compare flights from Expedia, Travelocity, Hotwire, and Student Universe, and use the site’s partnership with rentalcars.com to find wheels at their destination.

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The Good

  • Seating Info
  • Flight Deals
  • Comparison Tools
  • Special Circumstances

Seating Info

The biggest benefit of using SeatGuru is the ability to help you choose the best place to sit for your circumstances. Airline seat maps can be searched by aircraft type and airline flight number and include information about the following: 

  • Extra legroom
  • Window seats
  • Seats missing a window
  • Power ports
  • Exit row seats
  • Bulkhead seats
  • Armrest info
  • Infant bassinet seats
  • Limited recline seats
  • Last row seats
  • Extra oxygen mask locations
  • Proximity to galley or lavatories
  • Seats lacking floor storage

This kind of information is very helpful to people who fly frequently, whether for work or fun. Tall passengers who need more leg room or people who have trouble sleeping during long haul flights will want to be sure to select a seat assignment that offers the most convenient conditions for their needs. 

Flight Deals

SeatGuru has done a good job of focusing on one aspect of travel: airline flights. The company offers multiple flight choices to customers. Not only does SeatGuru have search options for seating, but it also has information on flight amenities and can help passengers select a flight without a high layover time.

Comparison Tools

In addition to providing seat information and other useful data, travelers can expect one of the most helpful airfare comparison modules available on the web. Travelers who use SeatGuru have appreciated the following aspects of its platform:

  • Travel management - View, change, and cancel flights booked through the site
  • Quick airline comparison - Quickly view and select an airline and rate without having to visit other sites
  • Flexible dates option - to find even more reasonable rates, choose flexible dates to see what is available

Special Circumstances

On its website, SeatGuru provides extensive information about unaccompanied minors, children, and pets for each airline, making it easy for travelers to know what to expect. These resources on special circumstances have made the research process incredibly seamless.

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The Bad

  • Limited Airlines
  • Lack of Accommodations

Limited Airlines

The information SeatGuru presents customers with is pulled from limited airlines. Because the company only focuses on select airlines, it cuts down on the options available to its site users.

Lack of Accommodations

While SeatGuru is a decent place to book flights, that is the extent of its services. The company does not allow customers to book hotels, rental cars, cruises, or vacation packages, meaning that travelers will not be able to book all of their travel accommodations in one place if they choose to use SeatGuru.

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The Bottom Line

What SeatGuru does best is help its users select a good seat for their plane ride. Its resources can help you make sure that you get the additional information you need, whether you are big and tall, or you are just an anxious traveler who needs to know where the nearest emergency exit will be before boarding. 

When it comes time to book a flight, SeatGuru offers flight deals, comparison tools, and information on special circumstances on its website. However, the company pulls information from limited airlines and does not allow customers to book several other travel accommodations, including hotels, cruises, and vacation bundles.

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Lesa Burgess Pleasant Grove, UT

Love this application! I travel frequently and I love being in the airport, checking my SeatGuru app from my mobile device and figuring out what are the best seats to sit in. I use this feature for 90% of my flights. I am very picky on where I sit, so it's nice to see where exit rows, laboratory, bulkheads are. LOVE this app.

2 years ago

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Amanda Montebello, CA

I was recommended SeatGuru from my family and use it for every trip. It makes the seat selection process much easier.

1 year ago

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