eBookers.com

7.2

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Originally founded in 1998, ebookers.com started out by providing online booking services to those interested in taking part in unique travel experiences at an affordable rate. They work with over 400 airlines and more than 270,000 hotels, rental car providers, and tour/insurance providers to ensure affordable travel rates/prices. Those familiar with the Expedia platform will be comfortable using ebookers as they are owned by the same parent company and function similarly. 

The Good

  • Quick booking
  • Partnerships
  • Rewards program
  • Discounts

The ebookers.com platform allows travelers to book all of their travel accommodations in one spot and take advantage of a number of featured deals and discounts. Users will simply need to input a few basic pieces of information regarding their upcoming trip and then thousands of search results will be available to browse. From there, travelers can quickly book and even pay for their accommodations.

Partnerships with travel providers always benefits users on any online travel booking platform. With ebookers.com, users enjoy partnerships with over 400 airlines and more than 270,000 other travel amenity providers. Based on sheer numbers alone, travelers can expect to find an airline, hotel, and any other accommodation they need at a reasonable price all on one platform.

Users who sign up to be a part of the ebookers.com rewards program can also end up saving more money when booking. The ebookers.com rewards program, known as the BONUS+ rewards program, allows travelers to earn 5 percent cash rewards on travel travel purchases that can instantly be redeemed on the following:

  • Free upgrades at various hotels
  • Wi-Fi
  • Breakfast
  • Exclusive benefits

The ebookers.com bundle and save option helps travelers take advantage of even more discounts. Users can save up to 15 percent when they book their flight and hotel together. Not only does the bundle option allow for additional savings, it is also backed by the ebookers.com price match guarantee. That means travelers who book on their platform are guaranteed to receive the best rates on hotel room reservations.

The Bad

  • Third-party travel insurance
  • Complaints
  • Mobile app limitations

Travel insurance is available for purchase on ebookers.com, but it is done through a third-party source. That means travelers will need to manage that part of their trip through a company that is affiliated with the platform. It doesn't necessarily mean a traveler will need to navigate to another website, but there are other players involved and users will need to keep that straight in the event that their travel plans do not work out.

Since it is a part of the Expedia, Inc. family of brands, ebookers.com is quite similar to that of the Expedia platform. Users that are familiar with the Expedia set up will be comfortable using this interface as well. However, unlike some of its sister brands, ebookers.com does not have partnerships and does not pull data from as many providers as competing websites do. Common complaints surrounding the ebookers.com platform include:

  • Not as many upscale options
  • No partnership with key airline providers
  • Limited number of travel activities to book

The ebookers.com mobile app is similar to what is provided through their online service. Users can browse deals and see information points on a number of hotel rooms. Travelers can even reserve upcoming stays and make flight arrangements. However, that is about all the app can do. Occasionally there will be mobile-exclusive offers, but that is not a regular practice. Travelers can still utilize the BONUS+ rewards program through the mobile app as well.

The Bottom Line

Those conducting research for their upcoming travels will be able to appreciate the ebookers.com platform. While there are missing aspects to the overall model, ebookers.com does include a number of reasonable and affordable deals some users may want to consider when reserving travel accommodations. Travelers that use the ebookers.com platform can expect the following from their service:

  1. Aggregated data from hundreds of travel websites
  2. Savings through discounted offers and promotions
  3. BONUS+ rewards program for additional savings
  4. Basic mobile app
  5. Some limitations/restrictions in travel insurance

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