Founded in 2005, CheapOair is a travel booking site with a unique search engine that allows users to search over 450 airlines simultaneously to find the best possible ticket prices. CheapOair offers 24/7 customer service and has been featured in the New York Times, the Huffington Post, and Travel and Leisure, among other publications.
Keep reading for pros and cons, plus CheapOair reviews from real customers.
CheapOair has created a platform that allows travelers to find affordable and complete vacation deals at a discounted rate. Through its innovative data collection technology, CheapOair gathers and filters travel information and presents the most applicable search results, making it easy for travelers to navigate and book their reservations.
CheapOair allows travelers to book nearly every aspect of their pending travel online, over the phone, or through its mobile app. Those who use CheapOair to book their travel accommodations can reserve the following:
CheapOair gives its customers the ability to book online or over the phone, though users should know that a service fee may be larger if booked over the phone.
CheapOair's search engine functionality is one of the best in the industry. Many customers have reported that they saved money by using this functionality. Other site features that travelers may find useful include the following:
The site also offers a way to do a flight search with flexible travel dates. This feature helps users to find the best deal possible, three days before and after your selected departure or arrival date.
Both CheapOair's online and mobile platforms allow users to read and conduct further research through the help of reviews. Reviews are left by travelers who have stayed in prospective hotels or traveled using specific airlines and can help customers narrow their search and find the best accommodations for their trip.
Customers can earn travel discounts and gift cards by consistently booking with CheapOair’s rewards program. Once you sign up, there is a tiered rewards system. Users can earn more points per transaction, with each successive booking. They can even get $25 for referring a friend.
Rewards members get up to 20% off flights and up to 55% off hotel bookings, 6 times rewards points for every booking, an account history to easily reference your upcoming or previous reservations.
Shoppers planning to return should know that you can earn 2-6 times more points when you book through the mobile app.
In addition to the rewards program, a CheapOair credit card is also available to help earn points towards future airfare or reservations. Both options, the CheapOair Visa Credit Card and the CheapOair Visa Signature Credit Card issued by Synchrony Bank offer several benefits.
Six months special financing is also available.
CheapOair Visa Signature:
Price match promise: A price guarantee which allows users to make sure they are receiving the lowest prices on their travel itinerary. If you find a lower online price, the company will credit the difference on your next round trip air ticket or hotel reservation made through the website.
Flight & Hotel Inconvenience: If your flight is delayed for over an hour, you encounter baggage delays, or your luggage is lost, the company will issue each ticket holder a $5 coupon for future booking, up to 5 people.
CheapOair doesn't have many options available when it comes to rental car models. Most of the cars offered are economy class, which doesn't give customers the option to select a more luxurious vehicle if they would like to be a bit more comfortable during their ride.
CheapOair does offer a rewards plan to those who enroll in its membership program (enrollment is free and can be done entirely online), but there are some restrictions and a point system that travelers should be aware of. The point system is broken down as follows:
Points can be earned just for signing up (up to 500 points upon enrollment), but a high number of points is required in order to save on hotel reservations. Further, points can only be redeemed on certain hotel chain reservations.
Don’t get me wrong. We love that CheapOair has 24/7 customer service. The issue is that, while getting immediate, human-based assistance for your problem, you may rack up some fees. It costs more money to book over the phone than through the website, as well as a few other things, like cancelations. Trips booked over the phone may incur bigger service fees.
CheapOair charges service fees on their transactions:
The service charges may be much more if you book over the phone with customer support, or choose certain vacation packages, upgraded business class and first class fare, or plan on multi-city airfare trips. Fees are also subject to change.
CheapOair and its contractors charge a cancellation fee ranging from $100 to $250, making it very expensive to cancel bookings.
Most airline tickets available on CheapOair are non-refundable. It is up to the airline. If cancelation is approved, a credit can be put toward a future ticket. However, most of the time, this type of credit comes with an expiration date. So, if you don’t book within the proper time period, your refund is gone.
Additionally, most bookings and service fees are non-refundable after 24 hours.
Trip protection can be canceled within 10 days of purchase if your travel hasn’t happened.
Within 24 hours of booking, customers can cancel $50 for domestic flights, $75 for international, first class, or business class. After 24 hours, economy tickets cost $50 to cancel with a future credit, while business and first class tickets cost $100 to cancel with the rest being refunded to future credit.
If you don’t want credit for a future flight, the cancelation fee is $100 for domestic economy, and $250 for international economy flights and all business and first class tickets. Additionally, fees to change your tickets range from $100 to $250.
Special offers, discounts, or cancelation rates are available for a for military personnel, natural disasters, the bereaved, and the visually impaired.
All cancelations must be done over the phone with customer service.
the site is very user friendly and prices are user friendly too!
Very professional, excellent and Affordable price
Very fast and intuitive booking..amazing
Very user friendly and quick! I understood the concept easily and the website is very easy to navigate through. I plan to continue using this website for travels in the future! Thanks!
Booking was easy . Fares good. I did it for my brother.
It was easy to book and at the cheapest price. good deal
Not always the cheapest. I have had numerous changes made during my booking process, of price hikes.
I had problems with payment. I used 3 different credit cards, tat was all declined. I had to talk with your call center 4 times. But in the end I got to talk with a very nice man who assisted, and by breaking up the payment in 2 different portions then we managed. So the experience was mixed. Was very frustrated on all the stress - and it took hours and I talked with several of your staff some seemed very ruth , but in the end a good experiences with a man in the call center who went out of his way to help me.
The booking experience has been easy. The proof will be in how the actual flight experience goes
I loved being able to book my flight so easily. No troubles and the process and price was awesome and easy .
I was very pleased with the transaction with my travel agent. She was very helpful and courteous.
I love using their site as it is easy to use and has given me decent rates so far. I will continue using Cheepoair in the future.
This is the first time I buy a flight ticket on the website in America. It looks good. Everything is clear, and I think I get the cheapest one. Hope my trip is safe and happy.
Pretty straight forward. Some problems with my own computer connection
quick and easy, I appreciate the lower fares
This review is for the company policy of charging customers for services to customers, that they have paid, but could not deliver on the services that they want to provide. I paid to request for all aside seats but they could not do it. I have to go to the airlines website to make changes and pay extra to the seats I that I need. The agents seems nice enough to want to help but I guess they are being tied up by certain restrictions by the company policy but that sucks for customers like me. I have been using CheapOair for a while but now I will have to think twice with this experience after one prior trip before this.
I have looked at CheapOAir several times but never found their prices to be lower than other sites. Their site was easy to navigate, however, and I only wish their pricing was better. I also don't like the fact that I can't receive "frequent flyer points" if I use them.
I have tried CheapOAir. I used it because Oprah used it. It is a good service. Honestly I think all of the companies like this are about the same. Just pick one.
I was able to book a flight to Chicago with ease. This was the first time using this site and I am very happy.
The process was easy. The site is well laid out and easy to set up a trip. Has lots of options and ideas
Inez L. Dooney
A little confusing but got it done I am satisfied
Terrible staff. Untrained. My promo code for $40 didn’t work and staff kept me going in circles. End result = 0 I plan to cancel my reservation and book another place
Good site, easy to navigate. very short completion time. Will use again.
I find lots of good deals on this site. Have gotten many flights from Cheap OAir. Good customer service.
phone service person was good...BUT lots of back ground noise made hearing difficult ...had to repeat lots.
It was a great experience, easy to make the reservation and very easy to navigate. Pleased so far.
Winston Patrick Herico
First, great price! Very competitive! It lives up to its name, CheapOAir, it really has one of the cheapest, if not the cheapest that you can find. I highly recommend this to everyone who has travel plans but is on a budget.
pricing was the best of all the other ticket services
We have never had any issues when booking or traveling through CheapOAir. When comparing rates, we find we have much anxiety thinking of booking through someone else. Thank you so much for giving us so much peace of mind with our booking, our check in, and our flights.
What I appreciated the most was the fact that searching for flights, finding suitable flights at the best times for me and making seat selections were simple and quick. There were no hidden charges (everything was explained up front and it was easy to accept or reject options that I did not need). The only concern I had was the fact that I could not pre-pay for a checked bag (the fee for doing so was explained, but the option of pre-paying either was not available or I did not see it). Overall, the experience was quick and pleasant.
Excellent...very easy process. Thanks so much
Yeswanth Reddy Emani
This website is Great with good deals. I will definitely check for further trips.
Excellent prices, I like the system of your page and the options you offer for us to choose the best price or flight.
CheapOAir is providing a range of advices that the user can easily skip. The service is nice, to the point.
Intelligent website, I will recommend it for friends, again thanks a lot for Your cooperation,
booking was made easy and very competitive pricing
All quick and easy. No hassle. Thank you very much.
The website was very easy to navigate!!!
i have used This site several times and have had no problems with the booking at all, and at a very reasonable price
Not only is my flight the cheapest, but it is also the closest (by date...). My experience so far has been so convenient! I can’t wait!
Convenient to book And travel on a short notice. I like the option of booking with Affirm when travel is short notice and monies are not readily available. Cheapoair makes it less stressful in meeting all my travel needs
So convenient and easy. The ability to compare flight costs and times was very helpful.
I don’t like the count down but over all it’s alright thank you
Sapard Vincent-de Paul M T N Kalala
Great, fast, clear and interactive website. thanks
AWESOME! I am going home to see my family due to the ability to book a flight with CheapOAir & Affirm! Thank you!!! :)
As a first time user I got a bit confused when navigating the payment and confirmation of flight bookings, but managed to muddle through. It was a bit hard to see if I had paid or not until I got the confirmation email with the itinerary attachment. So I apologise if I have doubled up on requests for information. I was anxious to make sure I had done everything right and that my booking was definite.
quick and easy! really simple and it wasn't complicated or had any extra add ons which is a plus !
It was very good service and I’m happy with my flight reservations thank you and I’m looking forward to a nice safe flight
All i had to do was go to my email and click on the links it tells me to,
Pretty good booking site, it shows cheap air flight tickets