Founded in 2005, CheapOair is a travel booking site with a unique search engine that allows users to search over 450 airlines simultaneously to find the best possible ticket prices. CheapOair offers 24/7 customer service and has been featured in the New York Times, the Huffington Post, and Travel and Leisure, among other publications.
Keep reading for pros and cons, plus CheapOair reviews from real customers.
CheapOair has created a platform that allows travelers to find affordable and complete vacation deals at a discounted rate. Through its innovative data collection technology, CheapOair gathers and filters travel information and presents the most applicable search results, making it easy for travelers to navigate and book their reservations.
CheapOair allows travelers to book nearly every aspect of their pending travel online, over the phone, or through its mobile app. Those who use CheapOair to book their travel accommodations can reserve the following:
CheapOair gives its customers the ability to book online or over the phone, though users should know that a service fee may be larger if booked over the phone.
CheapOair's search engine functionality is one of the best in the industry. Many customers have reported that they saved money by using this functionality. Other site features that travelers may find useful include the following:
The site also offers a way to do a flight search with flexible travel dates. This feature helps users to find the best deal possible, three days before and after your selected departure or arrival date.
Both CheapOair's online and mobile platforms allow users to read and conduct further research through the help of reviews. Reviews are left by travelers who have stayed in prospective hotels or traveled using specific airlines and can help customers narrow their search and find the best accommodations for their trip.
Customers can earn travel discounts and gift cards by consistently booking with CheapOair’s rewards program. Once you sign up, there is a tiered rewards system. Users can earn more points per transaction, with each successive booking. They can even get $25 for referring a friend.
Rewards members get up to 20% off flights and up to 55% off hotel bookings, 6 times rewards points for every booking, an account history to easily reference your upcoming or previous reservations.
Shoppers planning to return should know that you can earn 2-6 times more points when you book through the mobile app.
In addition to the rewards program, a CheapOair credit card is also available to help earn points towards future airfare or reservations. Both options, the CheapOair Visa Credit Card and the CheapOair Visa Signature Credit Card issued by Synchrony Bank offer several benefits.
Six months special financing is also available.
CheapOair Visa Signature:
Price match promise: A price guarantee which allows users to make sure they are receiving the lowest prices on their travel itinerary. If you find a lower online price, the company will credit the difference on your next round trip air ticket or hotel reservation made through the website.
Flight & Hotel Inconvenience: If your flight is delayed for over an hour, you encounter baggage delays, or your luggage is lost, the company will issue each ticket holder a $5 coupon for future booking, up to 5 people.
CheapOair doesn't have many options available when it comes to rental car models. Most of the cars offered are economy class, which doesn't give customers the option to select a more luxurious vehicle if they would like to be a bit more comfortable during their ride.
CheapOair does offer a rewards plan to those who enroll in its membership program (enrollment is free and can be done entirely online), but there are some restrictions and a point system that travelers should be aware of. The point system is broken down as follows:
Points can be earned just for signing up (up to 500 points upon enrollment), but a high number of points is required in order to save on hotel reservations. Further, points can only be redeemed on certain hotel chain reservations.
Don’t get me wrong. We love that CheapOair has 24/7 customer service. The issue is that, while getting immediate, human-based assistance for your problem, you may rack up some fees. It costs more money to book over the phone than through the website, as well as a few other things, like cancelations. Trips booked over the phone may incur bigger service fees.
CheapOair charges service fees on their transactions:
The service charges may be much more if you book over the phone with customer support, or choose certain vacation packages, upgraded business class and first class fare, or plan on multi-city airfare trips. Fees are also subject to change.
CheapOair and its contractors charge a cancellation fee ranging from $100 to $250, making it very expensive to cancel bookings.
Most airline tickets available on CheapOair are non-refundable. It is up to the airline. If cancelation is approved, a credit can be put toward a future ticket. However, most of the time, this type of credit comes with an expiration date. So, if you don’t book within the proper time period, your refund is gone.
Additionally, most bookings and service fees are non-refundable after 24 hours.
Trip protection can be canceled within 10 days of purchase if your travel hasn’t happened.
Within 24 hours of booking, customers can cancel $50 for domestic flights, $75 for international, first class, or business class. After 24 hours, economy tickets cost $50 to cancel with a future credit, while business and first class tickets cost $100 to cancel with the rest being refunded to future credit.
If you don’t want credit for a future flight, the cancelation fee is $100 for domestic economy, and $250 for international economy flights and all business and first class tickets. Additionally, fees to change your tickets range from $100 to $250.
Special offers, discounts, or cancelation rates are available for a for military personnel, natural disasters, the bereaved, and the visually impaired.
All cancelations must be done over the phone with customer service.
Really good app. It is very convenient for people who are on a budget. Fast service
CheapOAir can be a helpful resource. Be careful of scams. I always cross check my findings to ensure they are real, and most often they are. This can be a great resource for saving money on flights!
First if you are just doing a quick trip I guess it is ok. Been trying to book from San Francisco to Paris, and returning from Berlin. There were a few cheap flights but the departure times was early early morning, and with a connecting flight the layovers were anywhere from 20-35 hours. Plus most of the time you can't see the plane seating map so you are basically flipping a coin to get the seat you want. They seem to be more expensive than using the airlines website. I will go back to the airline site or use expedia as a starter.
This is the best site for comparing prices when planning trips. The filters it gives you are helpful to get you to what you're looking to book. Easy to use and beneficial when saving money.
it is good, give a lot of option, well done
I was able to move around the website and take my time looking for the best rates. I like that I can compare, with different airlines, in regards to their prices and find that CHEAP O' AIR, offer the BEST!
Fast service, great price, prompt confirmation, information on hotels and auto rentals. Non stop service to Cinn.
I often find very good discounted flights on here. My mom flys often and i look for tickets on here for her.
Quick and easy and ticket prices are amazing
I cannot find a flight from SAT to LAX on the 17th on the airline I want to fly...my flight should be on Delta and return on 16 February 2020 as well...but your site is only allowing me to view others...that are not worth the time to fly much less use...I refuse to fly on those airlines...
I love how easy and fast it is to see my options and book.
The website is very accurate and give you the best prices. User friendly and a fast follow up. Used the site before, always great prices. Only thing you can’t do is book your seats ahead, that has all to do with the airline itself. I am a happy customer.
My experience was good! I chatted with Monte and had a question about seat selection and he was very helpful in assisting me. He asked what was my seat preference and he was able to book the seat preference I requested.
Easy to use web interface. Excellent prices
I found the process easy to use! Choices populated quickly and I was done in a timely manner.
CheapOAir gets you THE BEST flight prices. I always find a good deal on their site.
samy M shendy
Always a great company , cheapest tickets ever
Easy and safe way 2 find cheap flights! Love this app so much!
Discovered later you have high price compared to other providers
It is very convenient! Very Good. Choose the cheapest tickets!
Site offers a great service! Their fares were lower than the airline site.
Easy via the internet, been using Cheap air for about 4 years, no problems, simple and accurate.
Maura M Sawyer
Booking with CheapOAir is easy and the customer service is very good.
One complaint about changing the flight information. I just wanted to check the amount of the flight for an economy plus seating and the other options, but I had to press the go back arrow and start again to find out how much each option was in order to make my final choice. It would've been easier to have the price available for each option. Maybe that can be an option added.
pleasant easy access to reps. thank you so much
Everything has been very easy to schedule
Wonderful website, setting up traveling was very quick and easy and at a very affordable price. Thank you
Banele Prince Dlamini
Great customer experience. Easy bookings steps with clear instructions. Great efficiency with the reminders on flight date coming up.
I like the easy payments options...Affirm is great. I do not like that even when you confirm or pay extra your seats remain "pending". Otherwise they have pretty good prices like Expedia does.
Good! Timely Information for all travel needs are met. Best Regards, LeDarrell Murray
Karen J Schwieger
CheapOAir is very easy to use. Put in your dates, your plans , your wishes & they will make it work!! You will be very satisfied 🤩
I was surprised how easy it is to book with CheapOAir. Thank you so much.
Donald Ernest Page
This is a purchase for my son in British Columbia, and I am making it from Florida. So far, everything seems to be going smoothly. Thanks.
Smooth and easy! Also too many add ,but toooo many!
Booked all flights without issue. Fairly straightforward operation.
Easy and pleasant ..very enjoyable and easy..will use again
too much upselling for my taste but the fares were right.
Do not like having to pay extra to pick seats. This trip has multiple plane changes and seat comfort is important. The extra charge was not known when the reservations were made. Will consider the extra charges when booking flights in the future.
They are very attentive and leave no stone unturned!
Great service and answer all my questions thanks
Easy to book, find dates and departure and arrival times that are convenient for my family . Easy to navigate website and add all the items I want that are available.
I am very happy with my experiences with cheapoair. great air travel tickets with great prices and look forward to working with them on future travels.Tony mckenzie
the site is very user friendly and prices are user friendly too!
Very professional, excellent and Affordable price
Very fast and intuitive booking..amazing
Very user friendly and quick! I understood the concept easily and the website is very easy to navigate through. I plan to continue using this website for travels in the future! Thanks!
Booking was easy . Fares good. I did it for my brother.
It was easy to book and at the cheapest price. good deal
Not always the cheapest. I have had numerous changes made during my booking process, of price hikes.
I had problems with payment. I used 3 different credit cards, tat was all declined. I had to talk with your call center 4 times. But in the end I got to talk with a very nice man who assisted, and by breaking up the payment in 2 different portions then we managed. So the experience was mixed. Was very frustrated on all the stress - and it took hours and I talked with several of your staff some seemed very ruth , but in the end a good experiences with a man in the call center who went out of his way to help me.