Best Deals Hawaii is a local Hawaii travel website that specializes in all travel related details for Hawaii. The company prides itself on providing the best deals on everything from tours and activities to shopping and transportation and more.
Best Deals Hawaii offers services in Hotels, Airport Shuttle, Car Rentals, Vacation Rentals, and Flights. The unique feature of Best Deals Hawaii is the company only offers its services for Hawaii. This approach is advantageous for the consumer because the company knows one market exceptionally well rather than spreading its focus across multiple regions.
The website’s search engine can tell the consumer everything related to their query that connects to any past or current deals. When searching for a particular deal this can be advantageous in knowing from a birds-eye view of what is available right away.
The company has organized its site to be viewed by the island. When viewing the deals by island, the consumer can see all of the categories available to that particular island, such as transportation and hotels.
On most of the Deals by Island pages, there are no deals available to be seen; instead, the consumer is directed to call a number for further assistance. The lack of deals could be a reflection of the current 2020–2021 season of travel being limited due to COVID-19.
After reviewing the terms and conditions of Best Deals Hawaii, there are no clear directives as to the company’s official cancellation policy. The only reference to cancellation seems to come from the company’s side in protecting their rights to cancel if the consumer doesn’t meet specific criteria or for other reasons.
When browsing the site of Best Deals Hawaii and comparing it to other travel industry agencies, the site is sparse in information. There are not many unique features or a presence of a customer service influence in assisting the customer in making the best decision possible. Some links throughout the site are not functioning and lead to a blank page, and the links that do function lead to third-party websites.