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While many people recognize American Express as a credit card company, they also double as a travel booking service with their online platform. The New York-based company started its travel arm in 1915 and has since become the primary focal point of the public company.
American Express is synonymous with offering some of the best travel rewards. The online travel company makes it possible for travelers to book flights, hotels, rental cars, and cruises. Customers can choose to plan their next trip either directly online or enlist the services of an American Express Travel Insider. Travelers can also book their next trips with points earned from completing purchases with their American Express credit card.
Read on for American Express Travel pros and cons.
American Express Travel is a service that allows travelers to book their flights, hotels, rental cars, cruises, and other vacation packages. There is also the option to book accommodations in a bundle to earn additional rewards and save. Additional discounts are also available, but travelers may not always get to take advantage of these savings depending on travel time. American Express travel has created a platform for travelers to book their dream vacation or a casual business trip by maximizing reward earnings.
American Express's travel rewards are among the best in the nation. The membership rewards program allows for double points earned and is designed so customers can use points to pay for travel expenses. In addition to earning American Express points, travelers can also earn rewards with Delta. American Express double points work as follows:
One of the greatest advantages of American Express rewards is the fact that travelers can pay for an entire trip using points. These rewards points can be redeemed at checkout and travelers do not have to pay hidden or extra fees as their rewards points can cover it all. Redemption works as follows:
Customers can stay connected to American Express travel by following the online agency on Facebook and Twitter. Customers can also receive special offers and updates from American by signing up for the email listing. American Express often times offers email exclusive discounts or limited time options found on their social media platforms.
American Express also offers travel insurance for customers. This allows travelers who are not entirely set on their travel arrangements to get a refund in the event that they are unable to make the trip. Travel protection does cost a minimum fee (just like any other form of insurance) and it breaks down as follows:
Travelers that book cruises through American Express Travel also receive additional benefits. For instance, travelers can earn on-board credits to spend on various amenities. There are also call-in offers as well that result in additional savings or shipboard credits.
American Express does not provide a comparison tool to travelers looking to find the best deal available. If a traveler wants to see other offers found on travel booking sites, they will need to navigate to all sites prior to booking. American Express only lists rates of participating providers.
For travelers who are looking for the best travel deals to Asia will most likely not find such deals with American Express travel. The destinations for many of the deals are to places in the U.S., Mexico, the Caribbean, and Europe. The most popular destinations that maximize rewards and savings include, but are not necessarily limited to:
However, even with their travel partnerships, American Express is limited in terms of participating hotel chains and destinations. Prior to making travel plans, users should make sure that American Express Travel will support the type of vacation desired and have deals in the region they wish to travel to.
Along with not having a wide variety of deals, customers also need to be aware that prices listed are the average "base rate" per night. The listed price does not include taxes and other fees. Prices are subject to change at any time so customers must be prepared to account for added charges.
With a double point system in place, travelers maximize rewards points while simultaneously booking comfortable or luxurious vacations/trips. On the other hand, choosing American Express may mean a poor customer service experience and hidden fees. Those that use American Express Travel can expect the following from the service:
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