Airbnb

Used to find a place to stay during travel basketball season. We found a place large enough for our family really easily.

Anyone using Airbnb, beware of this scam The apartment looked nothing like how it was advertised. For starters, the toilet seat was broken and coming off its hinges, and the ideal entrance that was on the listing was replaced with a bunch of construction. Even worse, the elevator was down, so I had to carry my stroller up several flights of stairs. Contacted the host to let him know about the toilet seat (assuming he’d like to know) but he apparently already knew. He also knew about the construction, he said, which I found extremely disingenuous seeing as how neither were listed on his place’s listing. My mother-in-law also tried talking to him and said she found him to be extremely rude and chauvinistic. She politely asked him to fix the toilet seat, explained that it was a reasonable complaint, but he refused. So we found another place to stay and he agreed to end our reservation a month earlier than planned. The very next day he found new tenants to replace us. He originally agreed to refund us our money for the days we had left on our initial reservation. When he sent us the request to change the dates, I couldn’t accept the request over Airbnb’s website. I called customer support to tell them about my very warranted complaint, told them my name was Furkat Kasimov, and gave them all of the information I could. They told me they could not fix the error even though it was on their end and not mine. The next day Airbnb wrote me an email explaining that my reservation had been canceled and that I did not need to pay anything else. That same day, though, I got another email from a different customer support agent who said I needed to pay the remaining balance within 24 hours or it would be sent to collections and put on my credit report. The bill was more than the original! When I first rented the place it was only a daily rate of $84.77 (which included cleaning fees and taxes). It was then a lot more than that, and the customer support agent expected me to shell out $1,896.63 right then and there. I honestly thought it was a scam, and that a scammer had hacked Airbnb. If I actually had the time to read Airbnb’s Terms of Use, I’d probably see that they have the right to raise rates when and where they choose. Is Airbnb a bunch of scammers? It seems to me they are. It’s now a few months later and I’m still receiving SMS messages and phone calls from Airbnb demanding payment. Many of the calls are basically spam calls because they’re calling me after midnight. No legit company would call me that late, right? Only a spammer would, but at this point I can only assume it’s still Airbnb because a spammer would probably have moved on to the next target by now. Whoever it is, they continue to send me SMS messages, spam emails, spam phone calls and call me super early. I can only hope this isn’t normal for Airbnb, and that other people aren’t going through what I’m going through.

AirBnB always has great coupons and specials available. The places and locations are unbeatable and hosts are always willing to go above and beyond to make vacations extraordinary. Also very easy to make reservations and cancelations.

Fantastic, great website, simply formatted. I love that they connect you directly to your host, none of this awkward middle man stuff. Our experience was great.

I booked an awesome airbnb in anchorage last minute and I felt safe booking through airbnb

We used air bnb while in arizona. We got a whole house to ourselves for the best price!

I love Airbnb!!! It allows me to travel with more freedom knowing I can get a place for cheaper in any area I want!! I love having the privacy of having a house to myself!!!

I prefer Airbnb over hotels ANYDAY. Usually they are cheaper and more convenient. I have not had an issue regarding where I stay, so so far my experience with Airbnb has been great. They have also responded to me pretty quickly whenever I've gad questions.

Airbnb is one of the greatest things that has happened for people who love to travel! There are so many options, the hosts have reviews so you know who you’ll be staying with/renting from, and it’s usually cheaper than getting a hotel room!

We live booking places to stay through AirBnb and feel like we are able to get the most bang for our buck traveling this way. The places we’ve stayed have been exactly as described and wonderful.

Air bnb is a great way to book a room if you are on vacation or want to travel. When I went to Europe, however, one of the hosts wrote a bad review about my friends and I that was very falsified. We were not able to respond to the false accusations and thus look bad when we try to book another room on Air bnb.

I like the creative options and less touristy places to stay....sailboats! I also find that the owners are friendly and accommodating. the prices are usually better than national sites.

Airbnb has completely changed vacationing for me. It's provides a more intimate and private experience than a hotel, not to mention at an incredibly affordable price! I highly recommend Airbnb for any vacation accommodations!

This is a way better and cheaper option than booking with a hotel. I feel safe knowing that they’re are numerous reviews on each option and have stayed at great locations by using Airbnb.

We did an Airbnb in Costa Rica. I love that they had good quality choices. And honest outcome. I would’ve hated going to all the way to Costa Rica and finding out that things weren’t as they said they were.

Way cheaper than getting a hotel. And at times can be way more fancier than a hotel. The people that legal you use their home are friendly and make accommodations for you if you follow their rules, which are fair. You can find a location in many places and they’re in local communities.

Offers options I can’t find anywhere else and much cheaper prices! You can be closer to the attractions and get a better idea Of life in given place.

Me and my friends went to the voodoo festival this past year and we needed a place to stay for cheap so we looked on this site and found somewhere to stay. The website gave us a lot of options as far as places we could stay in a fairly close area and it allowed is to stay where we thought would be the best option for us money wise. Navigating through the website was easy for everyone in our group, even Diago who has a hard time with technology.

I love the selections and the site is very easy to use and provides plenty of information and reviews from other people who have used that bnb

I like Airbnb because you can find actual houses to make it more comfortable to stay and cheaper than a hotel. Super stoked about the site and has helped me a ton on vacations

An intuitive concept on renting out free spaces love the interesting and aesthetic housing options

This saved my trip to Atlanta a few years ago when I couldn’t find a hotel room I could afford.

Customer service is really nice. Very easy to see your selection on homes to stay in. I stayed in a beautiful house over the summer and didn’t have a single issue.

Airbnb has made it so easy for me to travel to the places I want to go on a much cheaper budget and still stay in nice accommodations. Every Airbnb I've stayed at has been a pleasant experience.

Several years ago I found the company Airbnb and have booked over 10 homes/condo's through them. My favorite part of Airbnb is that there are a lot of customer reviews that help me narrow down my choices. I also like that they are all around the world. So far, I haven't had anything but good experiences with Airbnb. The people who own the vacation rentals always get to me quickly and answer all my questions. I would recommend Airbnb if you are traveling and need a space for large families.

I love Airbnb! I used them so many times while traveling in so many states! It's super cheap compared to most hotel rooms and you get the whole place to your self! There are other options too, but this is my preferred way of rooming while traveling! You can't beat the privacy or price!

I love this app! It has allowed for my friends and I to travel and find safe places to stay at!

Airbnb has been very helpful with planning group trips to new locations. Without having family in a new area, there are few options besides hotels. Airbnb’s can be cheap group options.

I really like Airbnb. For me all these travel booking sites are very similar. The one thing that sets a travel booking website over another is price. Ive found that for the places I like to travel to, Airbnb has the most property listings with the most reasonable prices. Ill check other sites just to price shop, but I usually always come back to AIrbnb.

Even if I don’t find anything on airbnb I know what’s out there and what to compare. I like Airbnb for traveling with the kids and larger groups and find that cheaper. Great prices locations spots available anywhere you go.

Love Airbnb. I have stayed at 3 airbnbs and loved all 3 experiences. I like to be able to read the comments on how everyone else’s stays at a particular location was as well.

It’s amazing the deals you can find with Airbnb. We saved so much money by using Airbnb. It was so worth the price. We got an Airbnb when we went to Vegas and it saved us 100’s. It was clean and the people were very professional.

I love AirBnb. It allows me to travel on a budget. They have really nice options for good prices. It also helps me stay comfortable and feel at home.

We used Airbnb in Portugal and Spain over the Summer. The website was easy to use and we had good communication from all of the owners. Price-wise, they beat the hotels we were looking at. The rooms themselves in Portugal had all the amenities and was located in a charming neighborhood near the Tram 28 line in Estrela - great location. The apartment in Madrid was nice but did not have air conditioning, not even a fan. That would have been nice to know because I doubt we would have rented it had we known. The service itself worked well and I am glad that there is a rating system for both the renters and owners - keeps everyone honest. Airbnb has an amazing variety of paces to rent and we look forward to using them again in the future

We were able to find some great locations of stay through Airbnb. It's easy to find a place to stay that meets the needs of our large family. So much more affordable then Hotels often.

I like the idea of this. However, I despise that the posted price is never close to what the actual price is. I would appreciate a better idea of overall price upfront. A 60 dollar room does me no good if it costs $150 after all the taxes and fees.

Booking is a breeze and most contacts are nice although some can be rude. They need better selection of homes.

We like the selection of homes offered on Airbnb. We enjoy browsing with our friends to find a great, affordable place to stay. We have used them to help find a place to stay in Tahoe and in Las Vegas. We often stay with a few couples, so finding homes with multiple sleeping options is a must. Though the homes have not always presented as advertised, Airbnb was helpful in resolving any issues. They provide a great service and their customer service is awesome.

Airbnb is first rate in rental availability. I used them for a few vacations and found excellent rental accommodations, easy contracts, and good customer service through Airbnb. Excellent all around.

Airbnb has been amazing as I have been traveling abroad. I trust the companies information, and the homes themselves are exactly as listed.

I have looked at multiple places on Airbnb for vacations. My biggest issue with Airbnb is that the prices you see in the beginning don't reflect the end price. There are so many extra fees, that by the end the total is quite a bit higher than the advertised price. I do like how many places are listed to view on the site though.

I have stayed in Airbnb is my sister has been the one who’s dealt with them for the most part but they’ve always been clean and it’s always been a good experience there was only one time that we ever had an issue and I got cleared up very quickly and so yes everything was good

Airbnb is an awesome company and I love using them when travelling, it makes the cost of staying out of town super cheap and affordable

Use Airbnb when I go to the beach. Totally worth it. The quality of care and ease of use was fantastic.

I have used Airbnb as a host and a traveler. I thought the fees as a host were a little steep, but at the end of the day it was a great and easy process. They make it so easy to get your place set up online and guide you with ideas of how to be a great host. As a traveler, We have stopped staying in hotels as much and use Airbnb more because of the online app is so easy.

Have always had good experiences with Airbnb. Have used it multiple times in multiple states to find the location and the accommodation for the number of people we have. Great for family reunions and travel.

Super easy to use and we have found a number of great places to stay. It’s very simple to find a great place for a great value and by reading others reviews you can ensure your location will be the perfect fit.

Airbnb has always helped me have a more authentic (and usually cheaper) experience while traveling.

Love air b n b for all your vacation needs. You can travel anywhere and stay somewhere affordable

When I went to Italy for vacation, I booked three separate AirBnbs. The first was amazing but the other two were not as described in the listing.