Priceline Logo
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4 User Reviews
LAST UPDATED: June 27th, 2019
Founded in 1997 and officially launched in 1998, Priceline has several years of experience in the online travel agency business. Based in Connecticut, the company maintains a focus on finding customers the deepest discounts possible for hotels, flights, rental cars, and activities such as theme parks. Priceline focuses on the American traveling family with featured hotel destinations in Brooklyn, Orlando, Honolulu, Myrtle Beach, and San Antonio. The online travel company’s website is relatively simple and easy to navigate for customers looking to book their next vacation. 

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The Good

  • Several services
  • Mobile app
  • Rewards program
  • Travel protection

Several Services

Priceline provides booking options for hotels, flights, rental cars, cruises, and vacation packages. The company also offers savings up to $500 when customers book a flight and a hotel together.

Mobile App

Priceline offers a mobile app for Apple, Android, and Windows users, making it even more convenient for customers to book travel accommodations.

Rewards Program

Priceline provides its customers with a points rewards program that allows them to make purchases and earn cash back.

Travel Protection

Priceline offers travel insurance that protects customers from unforeseen illness, injury, job loss, and baggage loss while traveling. The company's insurance is underwritten by Aon Affinity and is available for purchase online at the time of booking.

The Bad

  • Insurance limitations
  • Lack of international options

Insurance Limitations

Priceline's travel protection has a few limitations: it is not available outside of the United States and does not cover voluntary changes or cancellations.

Lack of International Options

For American travelers looking to travel internationally, Priceline may not be the best bet. The company's only international destinations are Puerto Rico, the Caribbean, the Bahamas, and Cancun.

The Bottom Line

Priceline allows customers to book a number of services and provides its customers with a mobile app, a rewards program, and travel protection options. However, Priceline's travel insurance has a few limitations and the company only offers accommodations in a few international destinations.
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4 Reviews

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Cassidy Gundersen Orem, UT

I used Priceline to book our last cruise. It was an easy process to get the tickets and I called in and worked with a ticketing agent who was extremely helpful and friendly. However, we booked with them to get specific rewards from Priceline and those rewards were never given to us.

4 years ago


Review Source

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Joanna Hester Gilbert, AZ

When looking for a last minute hotel in Flagstaff, AZ I used Priceline to get a great hotel at a great price. I didn't love not specifically choosing the hotel we got, but it all worked out and was able to pick the general area.

3 years ago

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Lindsey American Fork, UT

As a travel agency, Priceline has the best prices for flights, but not always for other things - such as hotels.

4 years ago

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Amanda Sherwood, OR

I love using priceling especially to book hotels! Always the cheapest rate on the market! Great services!

3 years ago