Hipmunk was founded in 2010 and is based in the San Francisco area. While designing the product, the company's co-founders sought to create a fast and easy way to plan a trip. Hipmunk is one of the most comprehensive travel booking sites and pulls in travel information not typically found elsewhere.
Hipmunk provides a platform for travelers looking to research and book upcoming trips. On the company's website, users can quickly compare prices and book accommodations from hundreds of airlines and million hotels and vacation rentals. Hipmunk also allows its customers to book rental cars and vacation packages.
Hipmunk offers several helpful features on its website, including comprehensive travel search, stay options, view schedules, and heat maps. With the comprehensive travel search tool, Hipmunk pulls information on charter flights and trains to provide travelers with more affordable options than just commercial flights. The company's stay options tool pulls information from Airbnb and Homeaway to provide alternative selections to traditional hotel rooms. The view schedules tool provides travelers with flight schedules, layover information, and visual charts. The heat maps tool allows travelers to find accommodations near shopping, nightlife, and restaurants.
The Hipmunk Travel app, which is free and includes mobile-only deals, is compatible with both Apple and Android devices. The mobile app is very easy to use and pulls information from top travel sites and allows customers to book instantly. In addition, travelers can continue to manage their bookings throughout the duration of their trip.
Hipmunk focuses on online booking and does not allow its customers to book over the phone or in person. While online booking is convenient for many customers, others would be more comfortable with other booking options.
It is unclear whether or not Hipmunk provides its customers with travel protection to give them peace of mind that they will be covered if anything goes wrong while they are traveling.