Based in Florida, Bookit.com is an online travel company with a goal of providing travelers with the most intuitive online booking experience. Bookit.com views the internet as the means to connect people and make their lives more productive and enjoyable. Online travel booking is how Bookit.com seeks to make the most out of the web for customers who want to visit anywhere from the Bahamas to London. The online travel business is privately-owned and has been helping many customers plan their dream vacations since 2000. Bookit.com has several offerings which include vacation package specials, hotels, flights, and cars.

 

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The Good

  • Several destinations
  • Online presence
  • Mobile app
  • Cruises

Several Destinations

Bookit.com has a variety of deals to offer travelers looking to visit destinations around the world. Whether it's a neighboring city or another country, Bookit.com makes it possible to experience the world. Bookit.com offers booking options in Africa, Asia, Australia, the Pacific, the Caribbean, Central America, South America, Europe, and North America.

Online Presence

The Florida-based company is also active on several social media sites, including Facebook, Twitter, YouTube, Pinterest, Google+, and Instagram.

Mobile App

Bookit.com offers a mobile app for Apple and Android users. The app provides users with access to resort, hotel, and vacation deals; exclusive discounts; improved sorting and filtering options; on-the-go booking; access to pictures and reviews; and travel itineraries.

Cruises

Travelers who want book a cruise can find regular deals with a variety of cruise lines, including the Holland America Line and Princess Cruises, on Bookit.com. Travelers can choose from cruise deals for the Caribbean, Mexico, the Bahamas, Europe, and Bermuda.

The Bad

  • No rewards plan
  • Undisclosed travel protection
  • Potential hidden fees

No Rewards Plan

Unfortunately, Bookit.com does not offer a rewards program of any kind.

Undisclosed Travel Protection

It is unclear whether or not Bookit.com offers travel protection to cover trip cancellations, trip interruptions, trip delays, missed connections, and accident medical expenses.

Potential Hidden Fees

Bookit.com customers should be aware of potential hidden fees. For example, Bookit.com may charge a service fee and its third-party suppliers may change prices at any time without notice.

The Bottom Line

Bookit.com offers travel deals to several destinations and has a nifty mobile app. However, the company does not provide a rewards program and may charge hidden fees.

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User Reviews

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1 Reviews

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Sentiment Criteria

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carmi

August 7th, 2019 West Palm Beach, FL

We were expecting a beautiful place with exceptional rooms and nice views(as shown in the pictures) with all the VIP upgrades that I paid for. Instead we had a room with strong mold odor. I was taken to 6 different rooms, all had MOLD issues. I was told it was the time of the year and there was high humidity. The smell in the last room was somewhat tolerable and we didn't have more choice to stay in this one. Our concierge (Jose), brought air cleaners to help with the smell. we Lysol and opened doors to air the room. I made many attempts to call concierge line, but every single time we were put on hold, after an hour tired of waiting I decided to walk down to the Exhale Club which s the VIP club and finds a concierge that helps us find the room. We just tried to stay out of our room as much as possible just not to deal with the feeling of being sick and nauseous on a vacation we had planned and saved to go for a year. We starting speaking with other patrons only to hear they were having the same exact issues and they were told all the rooms were booked. Never the less we ended up coming home sick congested and more tired than when we went. I paid EXTRA for the VIP EXHALE and it was a total scam. AS a loyal card member for many years I hope capital One will step up and fight for their customers unlike how we were treated while we were there. The resort was at the most a 2 and a half star and was falsely advertising 5 stars. There wasn't a single guest we spoke to who was pleased or satisfied with the way we're treated or the accommodations given to them. We were told with the EXHALE VIP package there would be premium liquor (NOT) food was at the best Golden Corral buffet style with bad food and terrible service. Whoever is reading this letter DO NOT GO TO THIS RESORT!! OR YOU WILL BE STUCK IN A third world country afraid to cause to many waves like if your room is infested with mold or any other horrible scenarios. They didn't even have orange juice or cranberry juice, only orange sodas I mean really? 5 star THIS WAS A TOTAL SCAM. Realistically I should be demanding every penny I spent returning not just $850. This was a vacation from *** We were even forced to leave the concierge a good review because he kept pressuring us every single time we ran into him. It was very uncomfortable especially since we heard from another patron that a woman had been raped on the property by a staff member while we were there and my wife was begging me not to cause any issues complaining any longer. We were at some point afraid to complain anymore because we are stuck in a third world country, where we don't speak the language, we don't know anybody. We didn't want to risk our lives, so we decide to stay and thankfully we are back in the US safe. The whole experience was a disaster! Xhale didn't deliver to us what they offer, that was: -access to two private xhale club pools as well as a pool concierge and bar service. Upgrades like: jacuzzi on a private balcony. upgraded mini-bar and room service menus. upgraded bath amenities and even a pillow menu! upgraded access to a private restaurant for breakfast and lunch, afternoon hot and cold hors d'oeuvres, exquisite desserts, fine liquors in the lounge and a complimentary newspaper in suite daily upon request. we DIDN'T received ANY of this Upgrades or Xhale services! We don't understand how this place is rated almost 5 star on BOOKIT.COM, is completely FALSE!

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