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TicketCity sells tickets for over 100,000 concerts, theatre performances, and sporting events (including season tickets) on behalf of a network of independent sellers. Featured athletic categories are the NFL, MLB, NBA, NHL, NFR (National Finals Rodeo), college basketball, and college football.
The company is headquartered in Austin, Texas, and has almost 30 years of experience in the ticket purchasing industry.
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TicketCity guarantees customers the following:
In an effort to maintain information and identity security, TicketCity uses 256-bit AES encryption and regularly audits its network for vulnerabilities. TicketCity never stores your credit card number and personal information is not shared, rented, or traded to third parties.
For payment, TicketCity accepts PayPal, Apple Pay, American Express, MasterCard, Visa, and Discover.
TicketCity demonstrates an awareness of persons with disabilities and a commitment to provide ample resources for any customers who have trouble getting the help they need ordering tickets. The company’s customer service claims to be equipped to provide individuals with disabilities with access to all of the services, advantages, and accommodations of its website and mobile app.
The customer service team is available from 7:00am-12:00pm CST 7 days a week and welcomes feedback regarding its accessibility.
TicketCity’s mobile app offers the following benefits:
Unfortunately, there is only an app for iOS devices, not Android devices.
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Absolute refusal to cancel or investigate canceling a pending order.