ScoreBig takes all of the unfilled seats from events and sells tickets at a huge discount. Live event tickets usually have 40% of unsold tickets so you are able to bid on tickets and save lots of money. Even if you think an event is sold out, you can often find last minute ticket sales here.
- Helpful customer service
- Guarantee to pay less
- Great features
The process is simple, you bid on the ticket and if your price is accepted you are guaranteed to have tickets with in the highlighted seating section on the map. You are guaranteed to get event tickets at 10% to 60% below the box office price.
Customer service is said to be very helpful and proud of the assistance they provide customers.
Although there is not a refund policy in place they do guarantee that you will pay less than full cost and that your tickets will come in time for your event. They guarantee that they are authentic tickets and that your seats will be in the general area that you purchase them for.
Though not related specifically to ticket sales, the website has the corporate team listed with pictures and bios. This has always been a nice feature in our opinion since you can put faces to names and know who to contact if you ever have a problem. It also shows a bit of transparency.
ScoreBig offers two different kind of seat inventory: Zones and Buy Now. With their zone selection seats (called "Make an Offer"), customers can save up to 60% below the retail price. In these cases, customers can't pick their exact seats, but they can choose the seating area (zone) they want to sit in. Buy Now seating allows you to choose exactly where you want to sit.
- All sales are final
- Service fees
- Cannot sell tickets
One downside to a ticket bidding website such as this, is that ticket sales are final. They most likely make exceptions for extremely unique circumstances. So you must be sure that you really want the tickets you are bidding on and that you are able to attend the event so you don't lose money with tickets that you don't end up wanting.
Additionally, ScoreBig also charges a service fee as well as a delivery fee for every ticket request. While the company does not disclose the specific rate or amount applied, customers would do well to inspect their ticket order before finalizing.
For now, there is no option for consumers to sell extra tickets on the website. ScoreBig gets their tickets from primary and secondary distributors. However, they are working on creating a place for consumers to sell tickets on their website in the near future.