Razorgator Logo
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8 User Reviews
LAST UPDATED: June 27th, 2019

Razorgator has been selling discounted tickets for almost 20 years. Founded in 2000, they have a wide selection of sports and concert tickets. They also have a ticket-grading algorithm that grades every ticket from A+ to F to help get you the best bang for your buck. 

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The Good

  • Authenticity Guarantee
  • Transparent About Fees
  • Mobile App Available
  • Customer Service

Authenticity Guarantee

Razorgator offers an authenticity guarantee which ensures you receive your tickets on time and you'll get into the event.

Transparent About Fees

Razorgator's service fees are 20-24% of ticket sale prices. Most companies are very hesitant to give any range on service fee prices. This percentage is also pretty standard for what we have found while reviewing companies. The only other fee you'll be faced with is shipping.

Mobile App Available

It is also convenient that they have a mobile app that you can download.  If you order tickets that are no longer available, the Razorgator Upgrade Option will make attempts to find a similar or better seat at no additional cost. Razorgator may also offer a better seat for more money or a downgrade for less money. If alternative tickets are not available, your order may be canceled and refunded back to you.

Customer Service

Communication with ticket brokers is something that can be stressful, to help this process Razorgator has two lines of communication. Email support, and urgent support. If you need to contact the company about a future event or a simple question, feel free to email and ask about it. If the situation is urgent customer service representatives are there to talk to clients about issues or its money back guarantee on purchased tickets.
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The Bad

  • High Commission

High Commission 

Razorgator takes a 15% commission on all ticket sales which is about 5% more than several other companies we have reviewed.  Though that is not astronomically high, it is still an increase compared to what you can find elsewhere. Also, Razorgator has helped customers save an average of 10-15% over its competitors, so in most cases, it is still cheaper or at least the same as the competition.

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The Bottom Line

Overall, Razorgator seems to be a good ticket provider.  They have many different tickets events to choose from with a straightforward pricing structure. The guarantee provides peace of mind when shopping for tickets. The fees are a little high, and the selection seems to be limited to sports and concerts. 

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Star Rating

1.7

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8 Reviews

Review Breakdown

5 grade

13%

4 grade

0%

3 grade

0%

2 grade

13%

1 grade

75%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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