LiveHealth Online Logo

LiveHealth Online

Is This Your Business?
star_border star_border star_border star_border star_border
0 User Reviews

LiveHealth Online is a telemedicine company whose doctors can treat patients for allergies, minor medical issues, and mental health concerns.

Virtual LiveHealth Online visits are a covered benefit for most Anthem Blue Cross and Blue Shield, Anthem Blue Cross, Blue Cross and Blue Shield of Georgia, Empire Blue Cross and Empire Blue Cross Blue and Shield health plans. Its doctors are board-certified and trained to treat patients online for a variety of minor issues, including the flu, rashes, tooth pain, allergies, and headaches.

There are no monthly fees for LiveHealth Online, and it’s free to sign up.

Top Ranked Companies

Forward Logo
Forward chevron_right
0.0
star_border star_border star_border star_border star_border
(0)
Amwell Logo
Amwell chevron_right
0.0
star_border star_border star_border star_border star_border
(0)
Doctor on Demand Logo
Doctor on Demand chevron_right
0.0
star_border star_border star_border star_border star_border
(0)
thumb_up

The Good

  • Availability
  • Cost
  • Accessibility

Availability

Doctors are available on LiveHealth Online 24/7, and psychologists are available during days, nights, and weekends. 

LiveHealth Online is also available in all 50 United States. Patients can even use LiveHealth Online while they’re travelling domestically, although those who are covered under Medicaid may not be covered outside of their home state.

Cost

Visits on LiveHealth Online are significantly less expensive than those through other telemedicine companies.

Without insurance, medical and allergy visits cost $59, psychology visits cost $95, and psychiatry costs $175 for an initial evaluation and $75 per follow-up. 

The LiveHealth Online website has a pricing tool that can show patients the exact cost of their visit based on their health plan, their plan type, and the visit type. LiveHealth Online users always see the exact cost of their visit before the visit begins.

Accessibility

LiveHealth Online offers several options to help patients with different abilities use its service. Patients who speak Spanish can choose to visit with one of LiveHealth Online’s many Spanish-speaking doctors. Patients who have hearing or speech loss can communicate with their doctor during their visit through the app’s chat box.

And patients with vision impairment can speak to a customer service representative, who can help them set up their LiveHealth Online account and connect them with a doctor over the telephone.

thumb_down

The Bad

  • Prescription Limitations
  • No In-Person Services

Prescription Limitations

LiveHealth Online doctors can prescribe needed medications, with the exception of controlled substances; muscle relaxants; lifestyle drugs, such as Cialis and Viagra; weight loss drugs; and medications containing ephedrine or pseudophedrine, such as Sudafed and Claritin-D. LiveHealth Online doctors also cannot prescribe Gabapentin, although LiveHealth Online psychiatrists can.

No In-Person Services

LiveHealth Online doesn’t offer any physical locations where patients can complete lab work or medical imaging. 

LiveHealth Online doctors cannot complete requests for FMLA disability or insurance, service dog requests, or school or camp forms, as these typically require an in-person visit. However, they can provide notes excusing patients from work or school.

gavel

The Bottom Line

LiveHealth Online provides virtual treatment for a variety of minor medical concerns and mental health issues. Like many other telemedicine companies, LiveHealth Online is available 24/7 and in all 50 United States, although users who are insured through Medicaid may only be covered for virtual visits that occur in their home state.

Similar to other telemedicine companies, LiveHealth Online doctors cannot prescribe controlled substances. LiveHealth Online’s list of medicines that it cannot prescribe is longer than some other companies’ and also includes muscle relaxants, lifestyle drugs, weight loss drugs, and medicines containing ephedrine or pseudophedrine.

While some telemedicine companies have partnered with local medical professionals to provide in-person visits or lab services, LiveHealth Online doesn’t offer any in-person services. This also means LiveHealth Online is unable to complete requests for FMLA disability or insurance, service dog requests, or school or camp forms, since these forms require an in-person visit.

A virtual visit through LiveHealth Online, which typically lasts about 10 to 15 minutes, is significantly cheaper before insurance than it would be with many other companies. A virtual medical or allergy appointment costs only $59 before insurance.

One of the advantages of LiveHealth Online is its transparency, especially when it comes to price. The company hosts a tool on its website that can tell patients exactly what their visit will cost based on their insurance plan, insurance coverage, and type of visit. Furthermore, LiveHealth Online users always see the exact cost of their visit before it starts.

LiveHealth Online also provides several options to help patients who speak Spanish, or who have impaired hearing, speech, or vision.

For customers particularly concerned about pricing, LiveHealth Online is one of the best options out there. The company is also a great option for those who have accessibility concerns. LiveHealth Online provides Spanish-speaking doctors for Spanish speakers, a chat box to communicate with doctors for those with impaired hearing or speech, and telephone visits for those with impaired vision.

On the other hand, customers may be better off with another telemedicine company if they may need in-person services, certain forms filled out, or one of the medications LiveHealth Online doctors can’t prescribe.

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

0.0

star_border star_border star_border star_border star_border

0 Reviews

Review Breakdown

5 grade

0%

4 grade

0%

3 grade

0%

2 grade

0%

1 grade

0%

Sentiment Criteria

Value

star_border star_border star_border star_border star_border

Quality

star_border star_border star_border star_border star_border

Service

star_border star_border star_border star_border star_border

Trustworthiness

star_border star_border star_border star_border star_border
Be the first to leave a review.

We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.

© 2021 BestCompany.com LLC - All rights reserved Privacy Policy | Terms | Do Not Sell My Personal Information