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Tech Helpline is a product of Florida Realtors®, was started in 2000 and is based in Orlando, Florida. The company provides services to both businesses and consumers. The company assists with general computer issues, hardware and software questions, virus removal, and more.
Tech Helpline offers tech support plans for both businesses and consumers. Business plans include:
Having a bilingual staff is incredibly helpful for some consumers. The fact that Tech Helpline can serve people in the Spanish language as well as English is a great addition to their assets.
If you're looking for a(n) individual/consumer plan, the only information Tech Helpline provides is that they won't cold call you or ask for your credit card information over the phone. For business plans, potential customers have to call for a price.
Many tech support companies will offer a free trial for customers. Unfortunately, Tech Helpline doesn't offer such services. Customers have to take the plunge and sign up if they want to experience their services.
The majority of tech support companies will offer 24/7 assistance whether it's through the phone or online. For businesses, Tech Helpline is only available from 9am-8pm EDT Monday through Friday and Saturday 9am-5pm Saturday. No information was given on their Sunday work hours.
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