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Solve LTD is a tech/IT support company to which you can outsource your company’s data backup, IT project management, and cybersecurity, as well as many other tech services. With over 20 years of experience in the field, Solve has plenty of expertise and variety in its offerings.

Solve has worked mostly with small and medium businesses but also with some large private employers. It mainly offers outsourced services but can also provide on-site engineers as needed.

Solve operates exclusively in the Washington D.C., Virginia, and Maryland area.

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The Good

  • Partners
  • Experience 
  • Variety of Services Offered

Partners

Solve partners with some big-name tech companies to keep its services up to date and provide you with the expertise you need. Some of these companies include Microsoft, Dell, and Oracle.

Experience

Solve has been in the tech support industry since 1994. Its professionals each have at least 15–20 years of experience working with clients and solving technology problems. When you work with Solve, you can trust that you will have qualified employees working on your company’s technology systems and cybersecurity.

Variety of Services Offered

Solve considers itself a one-stop shop for all of your tech support needs. Its services include desktop support, disaster recovery planning, IT project management, server virtualization, spam protection, data backup solutions, and more. Chances are, if you’re facing an IT problem, Solve can help.

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The Bad

  • No Pricing Listed
  • Limited Geographic Reach
  • Lack of Details on Website

No Pricing Listed

Unlike many of its competitors in the tech support industry, Solve does not list its pricing on its website. As a customer, you have no way of knowing the company’s upfront cost or monthly cost. This makes it impossible to compare Solve to other companies in terms of pricing.

Limited Geographic Reach

Solve may be good at what it does, but it serves only the Washington D.C., Virginia, and Maryland area. Thus, if your company does not operate in that region, Solve’s services are not available to you.

Lack of Details on Website

Solve’s website really has only one main page with some basic information about the company and its services, but not much else. As a potential client, you will be hard pressed to find the detailed information you are looking for in order to make a decision about whether Solve would be a good fit for you or not.

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The Bottom Line

With limited information on its website, Solve doesn’t necessarily provide the details needed to make an informed decision. However, if your business is located within the company’s geographical reach, you could request more information on Solve’s website to determine if its tech support services could be good for you.
 
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