OneSupport is a tech support company that has over 20 years of industry experience. The company's mission is to create customer experiences that lead to a better relationship. Currently, the company employs over 1,700 remote technicians.
OneSupport's representatives are available year-round, 24 hours per day. Representatives are also entirely U.S.-based, and online chat is available on the company website.
OneSupport currently offers multiple services for customers that want to pay monthly, yearly, or for a one-time fix.
Services include virus removal, network help, and help for hardware and peripherals such as printers and webcams.
For the most basic monthly fee of $14.99, OneSupport will cover up to 5 devices. This is one of the best plans we've seen, as many tech support companies will only cover one to three devices for a similar fee.
The company offers a business plan that costs $24.99 per month and covers two small devices and one computer.
Although coverage for five devices is one of the best we've seen for OneSupports monthly fee, we couldn't find any information explaining what devices can be covered. Other tech support companies will be clear on their coverage of PC's, Macs, Android devices, and iOS devices.
Some tech support companies will offer a free trial period for their services. OneSupport, unfortunately, isn't one of those companies. This would be a helpful step for OneSupport to consider because many consumers will want to try their services before they commit to a contract.
The monthly support service requires a sign-up fee of $49.99 which may deter potential customers.