iYogi
iYogi touts itself as "the world's most loved tech support brand," according to its website. The company was founded in 2007 and is headquartered in New York City. iYogi provides tech support for personal, business, and enterprise levels and have 3 million users across 11 countries.
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The Good
- Free trial
- Plans for home, business, and enterprise use
- Service across multiple devices
Free Trial
iYogi includes a free 30-day trial for home use. All the signup requires is a name, email, and phone number.
Plans for Home, Business, and Enterprise Use
iYogi offers a variety of plans for business and home use. Business uses involve plans that can serve over 25 PC's or Mac's and offers services such as asset management, data backup & recovery, cloud backup, and more.
Service Across Multiple Devices
iYogi provides services for a plethora of devices. The following is a list of the devices we could find on their website:
- Laptop
- Printer
- Notebook
- Router
- Ethernet Card
- All In One
- Graphics Card
- Optical Drive
- Camera
- Netbook
- Modem
- Monitor
- Keyboard
- Mouse
- Display Device
- Smartphone
- Audio Device
- Ultra-Mobile PCHDMI Cable
- Hard Disk
- Scanner
- Media Player
- TVAC Adapter
- Tablet
- Network Controller
- AC Adaptor
- Video card
- Mini-Notebook
- Motherboard
- Webcam
- Tablet PC
The Bad
- Recent lawsuit
- Only annual subscription
Recent Lawsuit
In late 2015, iYogi was sued by the state of Washington for allegedly pressuring consumers into buying software they didn't need. The charges were called unfair and deceptive that violate the Washington Consumer Protection Act. President Vishal Dhar has labeled the accusations as "false and baseless" and defended iYogi as a company focused on customer service that addresses a genuine need.
Only Annual Subscription
From what we were able to gather, iYogi does not charge for tech support on a month-to-month or one-time-fix basis. Customers for home use must purchase an annual plan that can be renewed the following year for a lower price. Those who want iYogi for business use must contact iYogi to retrieve a quote.
The Bottom Line
iYogi is one of the largest independent tech support companies in the world with five office across multiple continents. The company offers a vast variety of services for both at-home users and businesses. However, the recent scam allegations could be a serious turn-off for potential customers. New users would be encouraged to tread with caution around iYogi.
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User Reviews
Star Rating
1 Reviews
Review Breakdown
Sentiment Criteria
john anderson
I have had iyogi technical support for almost a year now and they have helped me get multiple problems figured out......no matter when I call them. They are courteous and helpful.
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