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Washington Tax Services

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LAST UPDATED: September 8th, 2023

Washington Tax Services (WATAX) started in 1989, and is based in Seattle, Washington. It specializes in helping individual consumers and businesses with tax debt resolution. Customers can receive assistance with a variety of tax issues including: bank levies, garnishments, tax liens, unfiled returns, and audits. Services are available remotely to clients nationwide and overseas. The company is also a member of the National Association of Enrolled Agents (NAEA). It does not appear WATAX is a member of the American Society of Tax Problem Solvers (ASTPS) or the National Association of Tax Professionals (NATP).

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The Good

  • Research and Investigation
  • IRS Resolution
  • Tax Services
  • Educational Resources
  • Established Practice

Research and Investigation

At first, the company will research the client's IRS history, determine what is owed, and figure out the client's standing in the collection process. A WATAX rep will take over communication with the IRS on the client's behalf, and stop or release levies. The company will then track the client's case from start to finish, and will follow up to make sure everything's running smoothly. WATAX will devise a resolution plan, and once it gets the client's signature, will forward that to the IRS or state authorities.

IRS Resolution

Customers can expect the company to follow up about resolution with the IRS, and if it is rejected, WATAX will appeal. If an appeal is needed, it is included in the flat fee pricing. If the appeal fails, WATAX will keep working to reach a resolution. The company claims to provide accessible customer service all along the way.

Tax Services

WATAX handles most common tax issue situations. The company assists with IRS collection's cases, unfiled returns assistance, payroll tax resolution, examination and audit suppliers, penalty abatements, and state tax resolution. Additionally, most tax relief companies do not explain prices for tax services, but WATAX is upfront about all of its costs. The company works with a flat-fee pricing model, and the base charge for representation is $1,500.

Educational Resources

WATAX provides four helpful resources that customers can take advantage of. Each blog is detailed, thorough, and educates on a variety of tax issues:

  • The first is the Tax Resolution Talk Blog. It is read by clients and competitors, and is updated with weekly posts about common tax issues.
  • The second is the 941 Blog. This blog elaborates on payroll tax issues for businesses.
  • Third is the "Not Just Another Offer in Compromise Website" website. This website specializes in offers in compromise.
  • For the fourth resource, customers can access WATAX's lead generation site from the 1990s (Nationaltaxrelief.com).

Established Practice

WATAX has been in the industry since 1989. This amount of time in operation is longer than most other tax debt relief companies.

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The Bad

  • Lacks Professional Memberships
  • Unclear Money-Back Guarantee
  • Limited Staff
  • Lack of Tax Services

Lacks Professional Memberships

Though WATAX is a member of the National Association of Enrolled Agents (NAEA), it is not a member of other top professional associations in the industry, including the American Society of Tax Problem Solvers (ASTPS), or the National Association of Tax Professionals (NATP).

Unclear Money-Back Guarantee

WATAX's website does not include if the company works with a money-back guarantee. Many top companies in the industry advertise some kind of refund or satisfaction guarantee for unsatisfied customers.

Limited Staff

WATAX works with a team of tax professionals, some of which are enrolled agents; however, the company does not have any CPAs or tax attorneys on staff. Each tax case is taken on by only four employees: two licensed tax professionals, a staff researcher, and a case analyst.

Lack of Tax Services

It seems that WATAX mostly only handles common tax issues. It is unclear what the company does when it is unable to solve the client's tax problem. WATAX's website does not specify whether or not the company assists with asset seizures, innocent spouse relief, or IRS appeals.

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The Bottom Line

Washington Tax Services has been helping individual consumers and businesses with taxes for almost three decades. It works with a small team of tax professionals to handle common tax cases. Customers can enjoy multiple helpful blogs on various tax-related topics. The company's process and fees are clearly laid out in a transparent way. It is unclear whether or not offered tax services operate with a money-back guarantee, but the company doesn't have a minimum debt requirement. While WATAX may be worth looking into, we also recommend exploring other options since the company does not have CPAs or tax attorneys on staff.

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