Name: Optima Tax Relief
Rating: 4.2

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Verified Customer

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Manuel Araujo Harrisburg, PA

Quick response time with any issue or documents requested

3 years ago

Reply from Optima Tax Relief

We aim to have speedy communication with all of our clients!

Aug. 18th, 2020

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Verified Customer

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Patricia Merritt Baltimore, MD

Please after 91/2 months and $5,000, I thought the issue would have been resolved

3 years ago

Reply from Optima Tax Relief

Thanks for the feedback. We are passing along your case!

Aug. 18th, 2020

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Verified Customer

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John Richard Fyke Macon, GA

They do what they say they're going to do.

3 years ago

Reply from Optima Tax Relief

Yes we do - thank you!

Aug. 18th, 2020

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Verified Customer

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Teresa Sims Savannah, GA

Was able to reduce my taxes tremendously

3 years ago

Reply from Optima Tax Relief

Thanks Ms. Sims! We're proud to have reduced your tax debt!

Aug. 18th, 2020

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Verified Customer

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Lesia Thomasville, GA

They are professional and great customer service

3 years ago

Reply from Optima Tax Relief

Happy to hear it, we pride ourselves on excellent service!

Aug. 18th, 2020

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Verified Customer

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LEE MCCLENDON Franklin, TN

because they are the best they really get the job done

3 years ago

Reply from Optima Tax Relief

We're so happy to hear that, thank you!

Aug. 3rd, 2020

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Verified Customer

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Shawn Hardwick Newark, NJ

Great costumer care . I was very satisfied with the service

3 years ago

Reply from Optima Tax Relief

Thanks Mr. Hardwick!

Aug. 3rd, 2020

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Verified Customer

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Tanya McQuoid-Bothwell

They’ve been very helpful and answered all my questions

3 years ago Edited January 10, 2024

Reply from Optima Tax Relief

Thanks Ms. McQuoid-Bothwell, we're glad to hear it!

Aug. 3rd, 2020

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Verified Customer

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Christine Johnson

Good and trustqorthy. Helping us with issues.

3 years ago

Reply from Optima Tax Relief

Thanks Ms. Johnson! We're so appreciative of the feedback.

Jul. 28th, 2020

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Verified Customer

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Debora Kraushaar

Customer service, helpful info , important explanations

3 years ago

Reply from Optima Tax Relief

Thank you for the helpful feedback, Ms. Kraushaar!

Jul. 22nd, 2020

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Verified Customer

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Lois

They were very patient, kind and knowledge.

3 years ago

Reply from Optima Tax Relief

Thank you for the feedback Ms. Lois!

Jul. 22nd, 2020

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Verified Customer

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Sonja Graham

Optima did not do my state tax and I needed the federal and state done

3 years ago

Reply from Optima Tax Relief

Thanks for the feedback!

Jul. 22nd, 2020

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Verified Customer

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Vance Holland

They fight for you , they talk to the IRS for you

3 years ago

Reply from Optima Tax Relief

We do, thank you!

Jul. 22nd, 2020

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Verified Customer

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Elena Valenzuela

They been there for me when I needed them the most

3 years ago

Reply from Optima Tax Relief

Thanks Ms. Valenzuela, we appreciate that!

Jul. 22nd, 2020

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Verified Customer

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John hitch

Very efficient and helpful. Thank you for your help.

3 years ago

Reply from Optima Tax Relief

Thanks Mr. Hitch, that's really kind of you.

Jul. 22nd, 2020

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Verified Customer

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Joseph Jones

There services and ability to make the information clear

3 years ago

Reply from Optima Tax Relief

We appreciate that Mr. Jones, thank you!

Jul. 22nd, 2020

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Verified Customer

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Dale

They did a fantastic job! Very polite and understanding.

3 years ago

Reply from Optima Tax Relief

We appreciate that Dale!

Jul. 22nd, 2020

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Verified Customer

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Jim Cocuzza

There has been an improvement of customer service call back from my counselor

3 years ago

Reply from Optima Tax Relief

Thanks Mr. Cocuzza! We prioritize communication with our clients, so we are glad you're seeing the benefits of that.

Jul. 22nd, 2020

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Verified Customer

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Susam heierman

Total transparency and honesty. How is that?

3 years ago

Reply from Optima Tax Relief

Thank you Ms. Heierman!

Jul. 22nd, 2020

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Verified Customer

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Gary Thomas

They didn't help me at all the arrangements they set for me with the IRS is the same amount the IRS was trying to get me to pay I want my money back

3 years ago

Reply from Optima Tax Relief

We do everything we can to get the best resolution possible for every one of our valued clients, and because you are one of our valued clients we want to assure you that we worked tirelessly with the IRS on your behalf. Whenever we receive feedback from a client, we appreciate it and we are always willing to revisit the case to determine if there's anything additional we can do to help. That is exactly what we will be doing in your specific situation. We would truly appreciate you giving us another opportunity to speak with you again. At your earliest convenience, you are welcome to call us at 1-800-965-3192 and ask to be connected to the Quality Assurance department. We are looking forward to speaking with you.

Jul. 17th, 2020

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Verified Customer

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Keith Latimer Midlothian, TX

Because they were prompt and took good care of my acct.

3 years ago

Reply from Optima Tax Relief

That's great to hear, thanks Mr. Latimer!

Jul. 1st, 2020

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Verified Customer

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Tina Curry-bell Sun City, CA

From the first day, they have been most helpful

3 years ago

Reply from Optima Tax Relief

Great to hear! Enjoy your holiday weekend.

Jul. 1st, 2020

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Verified Customer

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Cyn green Fort Worth, TX

They are awesome. Very professional and very knowledgeable

3 years ago

Reply from Optima Tax Relief

That's great to hear - thank you for commenting on our team's professionalism!

Jul. 1st, 2020

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Morris Williams Pearl, MS

Because I haven't heard anything from anyone since I paid my last payment, I feel like I paid all that money just to get my taxes filed.

3 years ago

Reply from Optima Tax Relief

We do everything we can to get the best resolution possible for every one of our valued clients, and because you are one of our valued clients we want to assure you that we worked tirelessly with the IRS on your behalf. Whenever we receive feedback from a client, we appreciate it and we are always willing to revisit the case to determine if there's anything additional we can do to help. That is exactly what we will be doing in your specific situation. We would truly appreciate you giving us another opportunity to speak with you again. At your earliest convenience, you are welcome to call us at 1-800-965-3192 and ask to be connected to the Quality Assurance department. We are looking forward to speaking with you.

Jul. 1st, 2020

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Verified Customer

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Patrick Ryan Chagrin Falls, OH

Honest, caring advisors. Resolved my problem completely.

3 years ago

Reply from Optima Tax Relief

Thanks Mr. Ryan! We aim to take great care of all of our clients!

Jul. 1st, 2020

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Verified Customer

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Mike h Irvine, CA

They took the stress out of dealing with IRS.

3 years ago

Reply from Optima Tax Relief

Thanks for letting us know, Mike. We've enjoyed working with you!

Jun. 23rd, 2020

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Verified Customer

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Regina Mullins Gordo, AL

Caring, understanding,informative and trustworthy

3 years ago

Reply from Optima Tax Relief

So glad to hear it Ms. Mullins!! Thank you for the amazing feedback.

Jun. 23rd, 2020

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Verified Customer

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Hutchins Bulls Gap, TN

They are just good with people by explaining things.

3 years ago

Reply from Optima Tax Relief

Thank you! There's no greater compliment. We appreciate the opportunity to help you resolve your taxes.

Jun. 23rd, 2020

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Verified Customer

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Ralph Green Toledo, OH

Professional, courteous and knowledgeable

3 years ago

Reply from Optima Tax Relief

Thanks Mr. Green!

Jun. 23rd, 2020

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Verified Customer

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Jennifer Duluth, GA

Representative always gets back to me when I email.

3 years ago

Reply from Optima Tax Relief

Thank you Jennifer! We've enjoyed working with you tremendously.

Jun. 9th, 2020

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Verified Customer

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Dewight Matthews Anna, TX

So far so good ,my process hasn't finished ye at least I haven't been informed as such.

3 years ago

Reply from Optima Tax Relief

Thank you for filling us in Mr. Matthews!

Jun. 9th, 2020

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Verified Customer

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Orlando Hogan North Las Vegas, NV

good communication and prompt service, good information

3 years ago

Reply from Optima Tax Relief

Thank you Mr. Hogan! We hope to provide you with exemplary communication!

Jun. 3rd, 2020

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Verified Customer

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Sharon Follayttar Portland, ME

They handled my tax situation very professionally

3 years ago

Reply from Optima Tax Relief

That's wonderful to hear Ms. Follayttar!

Jun. 3rd, 2020

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Verified Customer

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James Asbury Park, NJ

great consumer service , and equally good tax professionals

3 years ago

Reply from Optima Tax Relief

Thank you James!

Jun. 3rd, 2020

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Lydia Wagner Volkens Philadelphia, PA

My ccase isn't closed yet why should i rate the company now.

3 years ago

Reply from Optima Tax Relief

Thanks for your feedback!

Jun. 3rd, 2020

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Verified Customer

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Artemio Willow Spring, NC

They are there for us and they answer all of our questions when we call

3 years ago

Reply from Optima Tax Relief

Thank you for the feedback! We have enjoyed working with you.

Jun. 3rd, 2020

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Verified Customer

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Reginald Shelby, NC

customer service and there knowledge was great

3 years ago

Reply from Optima Tax Relief

We appreciate that and will be passing on your kind words to our team! Thank you.

Jun. 3rd, 2020

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Verified Customer

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michael connolly Greenville, SC

veryfast,very informative, and very trustworthy

3 years ago

Reply from Optima Tax Relief

Thank you for working with us Mr. Connolly! Glad to deliver excellent results.

Jun. 3rd, 2020

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Verified Customer

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Joe Williford Vine Grove, KY

great people great job took care of my irs problems

3 years ago

Reply from Optima Tax Relief

Hi Mr. Williford, thank you for your feedback! We are so appreciative of you taking the time to write into us.

Jun. 3rd, 2020

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Terry Rowland Bridgeton, MO

Because of the way they have treated my case and my

3 years ago

Reply from Optima Tax Relief

Hi Ms. Rowland, thank you for providing feedback! We certainly appreciate it.

Jun. 3rd, 2020

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Verified Customer

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Montez Bates

Optima provides prompt attention to the customer.

3 years ago

Reply from Optima Tax Relief

Thanks for the feedback!

May. 26th, 2020

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Verified Customer

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Garfield dyer

They was able to help me with my tax problems

3 years ago

Reply from Optima Tax Relief

Thank you Mr. Dyer!

May. 26th, 2020

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Verified Customer

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Richard Peterson

They do all the work and get the best deal for you.

3 years ago

Reply from Optima Tax Relief

Thank you Mr. Peterson! Glad you found our service to be a positive experience for you!

May. 26th, 2020

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Verified Customer

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Ever Rodriguez

Very clear with the process,awnsered all my questions,

3 years ago

Reply from Optima Tax Relief

Thank you!

May. 26th, 2020

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Verified Customer

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Rob Ondish

Excellent from the first phone call. Professional.

3 years ago

Reply from Optima Tax Relief

We appreciate the feedback Mr. Ondish, and will let our team know!

May. 26th, 2020

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Verified Customer

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Marlena Galazka

Most help i ever got was From Optima team

3 years ago

Reply from Optima Tax Relief

Thanks Ms. Galazka!

May. 26th, 2020

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Verified Customer

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Claiborne Shelton

Excellent service and quality of service.

3 years ago

Reply from Optima Tax Relief

Thank you for the positive feedback!

May. 27th, 2020

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Verified Customer

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Allison Hickory, NC

very helpful in explaining what they are doing

3 years ago

Reply from Optima Tax Relief

Thanks Allison! We've enjoyed working with you tremendously and know you're taking advantage of your incredible resolution.

May. 12th, 2020

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Verified Customer

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Edward Vomacka Akron, OH

Good communication. Easy to deal with associates.

3 years ago

Reply from Optima Tax Relief

Thank you Mr. Vomacka! Our team enjoyed working with you and they appreciate the positive feedback!

May. 11th, 2020

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Verified Customer

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Doreen Mount Vernon, TX

Very personable And help with whatever your needs are

3 years ago

Reply from Optima Tax Relief

We enjoyed helping you come to a phenomenal resolution with the IRS. Thank you for sharing!

May. 12th, 2020