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Optima Tax Relief

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1,516 User Reviews

9.5

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P Johnson Chicago, IL

good efficient communication,great out come,problems solved

1 year ago

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Reply from Optima Tax Relief

We appreciate the kind feedback!

Aug. 25th, 2020

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Michael G Rivera Alhambra, CA

expert service, honesty, and extraordinary service

1 year ago

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Reply from Optima Tax Relief

Thank you Mr. Rivera, happy to hear it! We have high expectations for our team so we're glad we've more than met them.

Aug. 25th, 2020

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Ronald Plunk San Bernardino, CA

worked out an equitable agreement with the IRS for me

1 year ago

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Reply from Optima Tax Relief

Thanks for the feedback, Mr. Plunk.

Aug. 25th, 2020

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Emilio Bruna Gainesville, FL

Efficient, polite, professional, effective

1 year ago

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Reply from Optima Tax Relief

Thank you Mr. Bruna!

Aug. 18th, 2020

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star star star star star

Priscilla Robinson West Bloomfield, MI

Very helpful, knowledgeable and very professional

1 year ago

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Reply from Optima Tax Relief

We appreciate it Ms. Robinson!

Aug. 18th, 2020

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Henry Williams Houston, TX

Vast knowledge cooperation and very friendly and gracious

1 year ago

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Reply from Optima Tax Relief

Happy to hear it Mr. Williams!

Aug. 18th, 2020

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Jerome Pressley Reno, NV

efficient quick affordable and on your side

1 year ago

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Reply from Optima Tax Relief

Thanks Mr. Pressley, we're so happy to hear that.

Aug. 18th, 2020

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Claire Taylor Buena Park, CA

Great people! Work hard to get your issue resloved

1 year ago

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Reply from Optima Tax Relief

Happy to hear it Ms. Taylor!

Aug. 18th, 2020

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star star star star star

Barbara Monte Beacon, NY

very thorough & keeps me informed every step of the way

1 year ago

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Reply from Optima Tax Relief

So happy to hear it Ms. Monte!

Aug. 18th, 2020

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Manuel Araujo Harrisburg, PA

Quick response time with any issue or documents requested

1 year ago

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Reply from Optima Tax Relief

We aim to have speedy communication with all of our clients!

Aug. 18th, 2020

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Patricia Merritt Baltimore, MD

Please after 91/2 months and $5,000, I thought the issue would have been resolved

1 year ago

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Reply from Optima Tax Relief

Thanks for the feedback. We are passing along your case!

Aug. 18th, 2020

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John Richard Fyke Macon, GA

They do what they say they're going to do.

1 year ago

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Reply from Optima Tax Relief

Yes we do - thank you!

Aug. 18th, 2020

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Teresa Sims Savannah, GA

Was able to reduce my taxes tremendously

1 year ago

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Reply from Optima Tax Relief

Thanks Ms. Sims! We're proud to have reduced your tax debt!

Aug. 18th, 2020

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Lesia Thomasville, GA

They are professional and great customer service

1 year ago

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Reply from Optima Tax Relief

Happy to hear it, we pride ourselves on excellent service!

Aug. 18th, 2020

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LEE MCCLENDON Franklin, TN

because they are the best they really get the job done

1 year ago

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Reply from Optima Tax Relief

We're so happy to hear that, thank you!

Aug. 3rd, 2020

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Shawn Hardwick Newark, NJ

Great costumer care . I was very satisfied with the service

1 year ago

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Reply from Optima Tax Relief

Thanks Mr. Hardwick!

Aug. 3rd, 2020

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star star star star star

Tanya McQuoid-Bothwell

They’ve been very helpful and answered all my questions

1 year ago

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Reply from Optima Tax Relief

Thanks Ms. McQuoid-Bothwell, we're glad to hear it!

Aug. 3rd, 2020

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Christine Johnson

Good and trustqorthy. Helping us with issues.

1 year ago

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Reply from Optima Tax Relief

Thanks Ms. Johnson! We're so appreciative of the feedback.

Jul. 28th, 2020

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Debora Kraushaar

Customer service, helpful info , important explanations

1 year ago

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Reply from Optima Tax Relief

Thank you for the helpful feedback, Ms. Kraushaar!

Jul. 22nd, 2020

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Lois

They were very patient, kind and knowledge.

1 year ago

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Reply from Optima Tax Relief

Thank you for the feedback Ms. Lois!

Jul. 22nd, 2020

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Sonja Graham

Optima did not do my state tax and I needed the federal and state done

1 year ago

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Reply from Optima Tax Relief

Thanks for the feedback!

Jul. 22nd, 2020

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Vance Holland

They fight for you , they talk to the IRS for you

1 year ago

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Reply from Optima Tax Relief

We do, thank you!

Jul. 22nd, 2020

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Elena Valenzuela

They been there for me when I needed them the most

1 year ago

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Reply from Optima Tax Relief

Thanks Ms. Valenzuela, we appreciate that!

Jul. 22nd, 2020

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John hitch

Very efficient and helpful. Thank you for your help.

1 year ago

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Reply from Optima Tax Relief

Thanks Mr. Hitch, that's really kind of you.

Jul. 22nd, 2020

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Joseph Jones

There services and ability to make the information clear

1 year ago

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Reply from Optima Tax Relief

We appreciate that Mr. Jones, thank you!

Jul. 22nd, 2020

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Dale

They did a fantastic job! Very polite and understanding.

1 year ago

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Reply from Optima Tax Relief

We appreciate that Dale!

Jul. 22nd, 2020

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Jim Cocuzza

There has been an improvement of customer service call back from my counselor

1 year ago

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Reply from Optima Tax Relief

Thanks Mr. Cocuzza! We prioritize communication with our clients, so we are glad you're seeing the benefits of that.

Jul. 22nd, 2020

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Susam heierman

Total transparency and honesty. How is that?

1 year ago

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Reply from Optima Tax Relief

Thank you Ms. Heierman!

Jul. 22nd, 2020

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Gary Thomas

They didn't help me at all the arrangements they set for me with the IRS is the same amount the IRS was trying to get me to pay I want my money back

1 year ago

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Reply from Optima Tax Relief

We do everything we can to get the best resolution possible for every one of our valued clients, and because you are one of our valued clients we want to assure you that we worked tirelessly with the IRS on your behalf. Whenever we receive feedback from a client, we appreciate it and we are always willing to revisit the case to determine if there's anything additional we can do to help. That is exactly what we will be doing in your specific situation. We would truly appreciate you giving us another opportunity to speak with you again. At your earliest convenience, you are welcome to call us at 1-800-965-3192 and ask to be connected to the Quality Assurance department. We are looking forward to speaking with you.

Jul. 17th, 2020

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Keith Latimer Midlothian, TX

Because they were prompt and took good care of my acct.

1 year ago

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Reply from Optima Tax Relief

That's great to hear, thanks Mr. Latimer!

Jul. 1st, 2020

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Tina Curry-bell Sun City, CA

From the first day, they have been most helpful

1 year ago

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Reply from Optima Tax Relief

Great to hear! Enjoy your holiday weekend.

Jul. 1st, 2020

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Cyn green Fort Worth, TX

They are awesome. Very professional and very knowledgeable

1 year ago

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Reply from Optima Tax Relief

That's great to hear - thank you for commenting on our team's professionalism!

Jul. 1st, 2020

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Morris Williams Pearl, MS

Because I haven't heard anything from anyone since I paid my last payment, I feel like I paid all that money just to get my taxes filed.

1 year ago

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Reply from Optima Tax Relief

We do everything we can to get the best resolution possible for every one of our valued clients, and because you are one of our valued clients we want to assure you that we worked tirelessly with the IRS on your behalf. Whenever we receive feedback from a client, we appreciate it and we are always willing to revisit the case to determine if there's anything additional we can do to help. That is exactly what we will be doing in your specific situation. We would truly appreciate you giving us another opportunity to speak with you again. At your earliest convenience, you are welcome to call us at 1-800-965-3192 and ask to be connected to the Quality Assurance department. We are looking forward to speaking with you.

Jul. 1st, 2020

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star star star star star

Patrick Ryan Chagrin Falls, OH

Honest, caring advisors. Resolved my problem completely.

1 year ago

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Reply from Optima Tax Relief

Thanks Mr. Ryan! We aim to take great care of all of our clients!

Jul. 1st, 2020

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Mike h Irvine, CA

They took the stress out of dealing with IRS.

1 year ago

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Reply from Optima Tax Relief

Thanks for letting us know, Mike. We've enjoyed working with you!

Jun. 23rd, 2020

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Regina Mullins Gordo, AL

Caring, understanding,informative and trustworthy

1 year ago

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Reply from Optima Tax Relief

So glad to hear it Ms. Mullins!! Thank you for the amazing feedback.

Jun. 23rd, 2020

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Hutchins Bulls Gap, TN

They are just good with people by explaining things.

1 year ago

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Reply from Optima Tax Relief

Thank you! There's no greater compliment. We appreciate the opportunity to help you resolve your taxes.

Jun. 23rd, 2020

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Ralph Green Toledo, OH

Professional, courteous and knowledgeable

1 year ago

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Reply from Optima Tax Relief

Thanks Mr. Green!

Jun. 23rd, 2020

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Jennifer Duluth, GA

Representative always gets back to me when I email.

1 year ago

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Reply from Optima Tax Relief

Thank you Jennifer! We've enjoyed working with you tremendously.

Jun. 9th, 2020

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Dewight Matthews Anna, TX

So far so good ,my process hasn't finished ye at least I haven't been informed as such.

1 year ago

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Reply from Optima Tax Relief

Thank you for filling us in Mr. Matthews!

Jun. 9th, 2020

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Orlando Hogan North Las Vegas, NV

good communication and prompt service, good information

1 year ago

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Reply from Optima Tax Relief

Thank you Mr. Hogan! We hope to provide you with exemplary communication!

Jun. 3rd, 2020

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Sharon Follayttar Portland, ME

They handled my tax situation very professionally

1 year ago

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Reply from Optima Tax Relief

That's wonderful to hear Ms. Follayttar!

Jun. 3rd, 2020

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James Asbury Park, NJ

great consumer service , and equally good tax professionals

1 year ago

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Reply from Optima Tax Relief

Thank you James!

Jun. 3rd, 2020

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Lydia Wagner Volkens Philadelphia, PA

My ccase isn't closed yet why should i rate the company now.

1 year ago

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Reply from Optima Tax Relief

Thanks for your feedback!

Jun. 3rd, 2020

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Artemio Willow Spring, NC

They are there for us and they answer all of our questions when we call

1 year ago

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Reply from Optima Tax Relief

Thank you for the feedback! We have enjoyed working with you.

Jun. 3rd, 2020

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Reginald Shelby, NC

customer service and there knowledge was great

1 year ago

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Reply from Optima Tax Relief

We appreciate that and will be passing on your kind words to our team! Thank you.

Jun. 3rd, 2020

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star star star star star

michael connolly Greenville, SC

veryfast,very informative, and very trustworthy

1 year ago

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Reply from Optima Tax Relief

Thank you for working with us Mr. Connolly! Glad to deliver excellent results.

Jun. 3rd, 2020

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Joe Williford Vine Grove, KY

great people great job took care of my irs problems

1 year ago

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Reply from Optima Tax Relief

Hi Mr. Williford, thank you for your feedback! We are so appreciative of you taking the time to write into us.

Jun. 3rd, 2020

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Terry Rowland Bridgeton, MO

Because of the way they have treated my case and my

1 year ago

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Reply from Optima Tax Relief

Hi Ms. Rowland, thank you for providing feedback! We certainly appreciate it.

Jun. 3rd, 2020

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Montez Bates

Optima provides prompt attention to the customer.

1 year ago

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Reply from Optima Tax Relief

Thanks for the feedback!

May. 26th, 2020