Name: Optima Tax Relief
Rating: 4.2

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Verified Customer

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James L Guerrieri Sr Leonardo, NJ

In every category the teams were professioal and knowledgeable

3 years ago

Reply from Optima Tax Relief

Thank you, we appreciate that tremendously.

Feb. 10th, 2021

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Verified Customer

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Steve New Fairfield, CT

Very professional They are precise in everything they do a follow up very well

3 years ago

Reply from Optima Tax Relief

Thanks for the kind words, Steve, we're happy to hear we're providing you with excellent service!

Feb. 10th, 2021

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Verified Customer

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Dennis Sterle Madison, OH

So far they have been easy to talk to and they are trying to help me out

3 years ago

Reply from Optima Tax Relief

Fantastic to hear Mr. Sterle, we're happy to work with you!

Feb. 10th, 2021

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Verified Customer

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Michael C Trenton, NJ

They were polite, informative, and effective. I got my moneys worth.

3 years ago

Reply from Optima Tax Relief

Hi Michael C, thanks for the positive feedback. It's good to hear that from our clients.

Feb. 3rd, 2021

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Verified Customer

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Elmer Gacad Stockton, CA

Great support, friendly and courteous and wonderful costumer service.

3 years ago

Reply from Optima Tax Relief

We're very happy to hear that Mr. Gacad, thank you for the kind words. Let us know if you need anything else.

Feb. 3rd, 2021

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Verified Customer

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Jimmie Jones Baton Rouge, LA

Because optimatax go right to the problem and get the job done

3 years ago

Reply from Optima Tax Relief

Absolutely, thank you for the excellent recommendation!

Jan. 22nd, 2021

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Verified Customer

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Cole Chandler, AZ

The team was very professional and answered all the questions. Also followed up when needed.

3 years ago

Reply from Optima Tax Relief

Thank you Cole, we're happy to hear that feedback!

Jan. 22nd, 2021

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Verified Customer

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Brenda Burgess Columbia, MD

So far, my journey has been good. I am still in the process of being assisted.

3 years ago

Reply from Optima Tax Relief

Thanks Ms. Burgess, we'll continue to update you with news on your case.

Jan. 4th, 2021

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Verified Customer

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Rick deleon Las Vegas, NV

Because of their professionalism and their overall attention over my case

3 years ago

Reply from Optima Tax Relief

We're so happy to hear that Mr. Deleon!

Jan. 4th, 2021

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Verified Customer

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David Dehner

Great communication, although the state tax I owed was a shock

3 years ago

Reply from Optima Tax Relief

We know the situation can be a difficult one, so we thank you for working with us and we commend you on an excellent resolution!

Dec. 23rd, 2020

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Verified Customer

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Brian Rykowski

Excellent Service, Great Customer Service, Knowledgeable Staff

3 years ago

Reply from Optima Tax Relief

Thanks Mr. Rykowski, we appreciate your feedback!

Dec. 23rd, 2020

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Verified Customer

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Y. Thurman

They are with you step by step. Answer questions, return emails or phone calls.

3 years ago

Reply from Optima Tax Relief

Thank you so much for your feedback, happy to hear it!

Dec. 23rd, 2020

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Verified Customer

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Gilberto Corrales

They have done a great job so far in resolving my tax issues,

3 years ago

Reply from Optima Tax Relief

Thank you so much for the kind feedback!

Dec. 23rd, 2020

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Verified Customer

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ROBERT Bryant

Helpful with taxes and with IRS of all back taxes and taxes on retirement

3 years ago

Reply from Optima Tax Relief

Glad to hear it Mr. Bryant!

Nov. 17th, 2020

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Verified Customer

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Doris Perry

Contacts are consistent and follow up and conference calls are flexible

3 years ago

Reply from Optima Tax Relief

Thanks Ms. Perry, happy to hear it!

Nov. 17th, 2020

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Verified Customer

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Mary Keys

They keep you informed of where you are in dealing with our problem

3 years ago

Reply from Optima Tax Relief

Thank you Ms. Keys!

Nov. 17th, 2020

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Verified Customer

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Michael tigani

so far so good. they've been very helpful and responsive and I think the service is good.

3 years ago

Reply from Optima Tax Relief

Thank you Mr. Tigani! We appreciate the feedback.

Nov. 17th, 2020

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Verified Customer

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Clem

Working hard good customer service for most part keeps me informed

3 years ago

Reply from Optima Tax Relief

We appreciate it, Clem!

Nov. 3rd, 2020

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Verified Customer

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Thomas A Petersen

Upfront , reliable ,and were honest with me regarding my situation!

3 years ago

Reply from Optima Tax Relief

Thank you for your honest feedback, Mr. Peterson!

Oct. 26th, 2020

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Verified Customer

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Rudy Eguia

big savings in my taxes and friendly folks to deal with every time.

3 years ago

Reply from Optima Tax Relief

Wonderful to hear that Ms. Eguia!

Oct. 26th, 2020

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Verified Customer

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Claudia Baldonedo

Always pleasant and willing to answer questions and be of help!

3 years ago

Reply from Optima Tax Relief

We're thrilled to hear it, thank you Ms. Baldonedo!

Oct. 20th, 2020

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Verified Customer

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Anonymous

They have been great at communicating and getting things done.

3 years ago

Reply from Optima Tax Relief

Thank you for the feedback!

Oct. 20th, 2020

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Verified Customer

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Mike

Helpful on getting documents in order and work hard during a pandemic

3 years ago

Reply from Optima Tax Relief

It's much harder at this time, so thank you for trusting us, Mike!

Oct. 9th, 2020

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Verified Customer

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William g McCarthy jr

Waste of $14,000 dollars could of got same outcome if I dealt with IRS myself a year later still owe IRS SAME amount could not get offer of compromise or reduced penalty

3 years ago

Reply from Optima Tax Relief

Thank you for your feedback. We would sincerely appreciate the opportunity to speak with you again to further discuss your case, since we take all of our clients' concerns very seriously and strive to address every issue brought to our attention.

Upon receiving your review, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Oct. 9th, 2020

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Verified Customer

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Keith Poindexter

Still awaiting final resolution. Communications could be better. Submitted information more than once

3 years ago

Reply from Optima Tax Relief

We're thrilled to deliver you an amazing resolution.

Oct. 6th, 2020

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Verified Customer

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Rick Pernell

I don't feel anything was done for me. I am still waiting for documents and closure. It was expensive for me and I don't feel good about it.

3 years ago

Reply from Optima Tax Relief

Hello Mr. Pernell, we sincerely appreciate the feedback you provided. We want assure you that we strive to provide the highest quality of customer service as well as obtaining the best resolution for our clients. In light of receiving your comments, we have notified our QA team and expedited your case to Specialist solely dedicated to addressing and resolving your specific concerns who will be reaching out to you ASAP. We encourage you to continue working with us so that we can address the issues to your satisfaction, our main goal is to provide a successful experience for every client and we will work tirelessly until we can provide that for you. If you prefer to get in touch with us at your convenience, we welcome you to give us a call at (800) 965-3192. We look forward to speaking with you.

Oct. 6th, 2020

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Verified Customer

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Teresa Dipietro

Always helpful and professional. Calls were always on time.

3 years ago

Reply from Optima Tax Relief

So happy to hear it. Customer service is our priority.

Oct. 6th, 2020

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Verified Customer

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Vito Scarola

They are ALWAYS available and ALWAYS understanding and ALWAYS attentive!

3 years ago

Reply from Optima Tax Relief

You know it! Thanks for the great feedback!

Oct. 6th, 2020

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Verified Customer

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Willie Graham Sr

Great customer service and gray communication throughout the process

3 years ago

Reply from Optima Tax Relief

We certainly appreciate it!

Oct. 6th, 2020

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Verified Customer

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Jim Hammes

Very Helpful, Professional,Experienced and Supportive with our needs

3 years ago

Reply from Optima Tax Relief

Great to hear, we're passing on the kudos to our team!

Sep. 25th, 2020

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Verified Customer

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Patricia Mitchell

They are very kind and explained information that's needed very thorough.

3 years ago

Reply from Optima Tax Relief

Thank you Ms. Mitchell!

Sep. 25th, 2020

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Verified Customer

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Anonymous

So far they have explained every step and looking forward to progress

3 years ago

Reply from Optima Tax Relief

Thank you for the feedback.

Sep. 23rd, 2020

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Verified Customer

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Regina Obryant

Very great customer service and making sure you feel they have your back.

3 years ago

Reply from Optima Tax Relief

Thanks Ms. Obryant, we appreciate that.

Sep. 23rd, 2020

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Verified Customer

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Kim Zarro

As my case goes through the process, I am having difficulty getting documents I need.

3 years ago

Reply from Optima Tax Relief

Thank you for the feedback. We're passing this along to the team!

Sep. 23rd, 2020

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Verified Customer

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Carmel Perino

Iâ€™m in phase 3 & to date theyâ€™ve been very responsive, knowledgeable & professional.

3 years ago

Reply from Optima Tax Relief

Thank you for the great feedback! We are getting you the best possible resolution for your circumstances!

Sep. 23rd, 2020

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Verified Customer

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doris Rocky Mount, NC

great company they were willing and able to help resolve my tax issue

3 years ago

Reply from Optima Tax Relief

Of course - thank you for choosing us to resolve your tax debt!

Sep. 1st, 2020

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Verified Customer

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Susan Knoxville, TN

Optima Associates are skilled, compassionate, and thorough and professional.

3 years ago

Reply from Optima Tax Relief

Thanks for the kind feedback, Susan!

Sep. 1st, 2020

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Verified Customer

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Walter Wilkerson Wake Forest, NC

They were very helpful and willing to answer all of my questions

3 years ago

Reply from Optima Tax Relief

Thank you Mr. Wilkerson, we've been happy to work with you.

Aug. 25th, 2020

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Verified Customer

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Ronald jones Hanson, KY

Good results in a good amount of time and nice people to talk to

3 years ago

Reply from Optima Tax Relief

Happy to hear it, thanks for the feedback Mr. Jones!

Aug. 18th, 2020

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Verified Customer

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Alan Wyatt South Padre Island, TX

Professionalism, knowledge, character, integrity, efficiency

3 years ago

Reply from Optima Tax Relief

Thank you Mr. Wyatt!

Aug. 18th, 2020

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Verified Customer

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Ray Green Los Angeles, CA

Exemplary service, outstanding organization, top flight professionalism.

3 years ago

Reply from Optima Tax Relief

Wow, thanks Mr. Green!

Aug. 18th, 2020

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Verified Customer

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Thomas Dotson Jr Sylmar, CA

Because the representatives are very precise and professional.

3 years ago

Reply from Optima Tax Relief

Thank you for the pleasant feedback Mr. Dotson!

Aug. 18th, 2020

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Verified Customer

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Dale Schneider Van Nuys, CA

They have understood the issues i have and have put up with me. God Bless them

3 years ago

Reply from Optima Tax Relief

And we're so happy to have helped you receive an incredible resolution!

Aug. 18th, 2020

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Verified Customer

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Dorothy Nicholson Newark, NJ

Very well knowledgeable in tax business and professional ism beyond reproach

3 years ago

Reply from Optima Tax Relief

Thank you Ms. Nicholson!

Aug. 18th, 2020

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Verified Customer

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Greg S Paramus, NJ

The process has taken way too long. For the amount of money i paid it should have taken less than the 10 months it took and we're still not finished

3 years ago

Reply from Optima Tax Relief

Thank you for your feedback. We would sincerely appreciate the opportunity to speak with you again to further discuss your case, since we take all of our clients' concerns very seriously and strive to address every issue brought to our attention.

Upon receiving your review, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Aug. 18th, 2020

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Verified Customer

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1SGjjs Round Hill, VA

Professional assistance and advisory with a very stressful process.

3 years ago

Reply from Optima Tax Relief

Thank you!

Aug. 18th, 2020

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Verified Customer

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David Hunter Savannah, GA

They provided me with everything that I needed, service was excellent.

3 years ago

Reply from Optima Tax Relief

Congratulations and enjoy!

Aug. 18th, 2020

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Verified Customer

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Andrew Guenther Durham, NC

kept me informed and worked with me whenever I had a question.

3 years ago

Reply from Optima Tax Relief

We are so glad to hear that and communication really is our priority here!

Aug. 3rd, 2020

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Verified Customer

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Joselyn Harris San Diego, CA

They have dealt with my back taxes as well as doing my taxes each year

3 years ago

Reply from Optima Tax Relief

Thank you Ms. Harris!

Aug. 3rd, 2020

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Verified Customer

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Mattie Young Long Beach, CA

Excellent service , lots of communication, very trust worthy

3 years ago

Reply from Optima Tax Relief

We're happy to hear that, thank you! Our great clients make communication easy.

Aug. 3rd, 2020