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LAST UPDATED: July 13th, 2021

Nine9 provides resources for individuals looking to become models, actors, or other professions in the entertainment industry. The company offers articles with guidance for breaking into the industry, connections to gigs, and services for clients navigating modeling, acting, and other careers.

Video Customer Reviews

Dorene Mayenga Customer Review Video About Nine9

Dorene Mayenga


The Good

  • Website Reviews
  • Helpful Articles
  • More Accessible Than Competitors

Site Reviews

Clients who have found jobs through Nine9 have shared some positive reviews on the company's website. In addition, the company’s brand testimonials — where clients have secured gigs — are pretty impressive, including L’Oreal, FedEx, Amazon, Delta, Netflix, and many other powerful names. 

Helpful Articles

The company provides articles with free tips on its website that could be helpful for individuals looking to make a career in modeling or acting. This includes items like how to land an agent, what to do when contacting a casting director, and how to improve being photogenic. Insider tips like this could be very valuable to individuals lacking experience.

More Accessible

Many high-profile agencies like ICM, United Talent Agency, and Creative Arts Agency are recruitment-only; clients are pursued and recruited, in a difficult-to-enter industry that has a steep learning curve and high likelihood of failure.

Nine9 provides accessible resources to a wider group of customers on a more equitable basis, even though the services are more fee-driven.


The Bad

  • Upfront Fees
  • Non-transparent Fees
  • Customer Complaints

Upfront Fees

Normally, talent agencies don’t charge an upfront cost or a monthly fee because agents get a percentage of the client’s earnings once they have booked a job. Nine9 charges clients an initial fee as well as a monthly fee. United Talent Agency, for example, is headquartered in Beverly Hills, California and does not charge upfront fees.

Non-transparent Fees 

Fees are not listed on the company’s website, but customers report having paid between $100 and $500 for the initial fee with a $39 monthly fee. Customers have complained that they have tried to cancel the service, yet getting a hold of a representative to do so is a long or difficult process.

This could be resolved by more company transparency about how the service work in order to meet customer expectations.

Customer Complaints

Current and former clients have complained that the service is not what they were expecting, that they have not received the support they expected, have not booked any jobs, feel displeased with the service, and feel they were mislead into signing up for a service they didn’t feel was worth the money.

This may be due to unmet expectations in a crowded industry and could be resolved through better communication.


The Bottom Line

For clients looking for a way to break into the entertainment industry, Nine9 offers solid content, learning resources, and a pay-to-play model to get started. However, customers should go into the services with a clear understanding of the dynamics of the entertainment industry and the uphill battle to find success.

Nine9 does have a proven track record of landing gigs for clients, but may need to tweak communication with rookie clients or update marketing materials in order to reduce negative reviews from its customer base.

View Best Talent Agencies

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