Based in Jacksonville, Florida, MoneySolver is a team of financial professionals who educate, advise, and direct individuals in the process of resolving student loan debt. Formerly Student Loan Solver, company staff can help weigh pros and cons of various solutions to high or unaffordable student loan payments as well as other student loan debt problems like wage garnishments, defaulted or delinquent status, and high interest rates.
 
MoneySolver also offers additional services such as tax relief, debt management, and business finance management.

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The Good

  • Advisement Services
  • Client Communication
  • Solutions Offered
  • Scholarships and Grants

Advisement Services

MoneySolver has a simple process for providing hope to individuals weighed down by student loan debt:

  1. Free Initial Consultation: A company representative makes recommendations to lower payment plans, provides debt re-negotiation tactics, and offers custom refinancing options
  2. Investigation: The company identifies all associated lenders, then contacts them to gather information regarding loans, payment history, balances, and condition
  3. Financial Review and Analysis: The company creates a custom financial statement developed by CPAs, tax attorneys, and other financial professionals

Client Communication

The company maintains excellent communication with its clients and even prospective clients via phone and email communication and live chat. Native Spanish speakers benefit from the company’s bilingual employees. Customers know they are well taken care personally in addition to the company’s communication with the parties associated with their debts, including loan providers, collection agencies, and the Department of Education.

Solutions Offered

MoneySolver offers help resolving student loan debt issues with a number of paths to relief:

  • Payment Plans
  • Refinancing
  • Forgiveness
  • Forbearance and Deferment
  • Consolidation

Scholarships and Grants

MoneySolver demonstrates its commitment to mitigating student debt by offering students and graduates alike scholarship opportunities. MoneySolver has an open scholarship contest nearly every month. Unlike many other scholarships that only apply to the tuition of future or current students, graduates may also apply and win money to pay off their student loan debt.

The Bad

  • Eligibility Limitations

Eligibility Limitations

While the student loan debt solutions offered can dramatically lighten or even eliminate the burden of debt, eligibility requirements can be strict and are not always guaranteed. For example, student loan debt forgiveness, which means the lender no longer expects student loan payments, can be granted by very particular qualifying factors such as public service labor after a period of time. U.S. military in hostile fire or imminent-danger areas, full-time firefighters, full-time nurses, or medical technicians may qualify for forgiveness as well as debtors who have paid 20-25 years on an income-based plan. Many graduates do not meet these terms for student loan forgiveness.

The Bottom Line

Individuals dealing with student loan debt problems such as garnishment, defaulted or delinquent status, high interest rate, or simply unaffordable payments would benefit from speaking to MoneySolver representatives. The initial consultation is free and can provide solutions or alternate routes to those solutions that may not have been considered. Refinancing might be a particularly viable option as there are an estimated 2 million borrowers eligible.

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All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify our review moderation team.


User Reviews

Star Rating

4.2
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16 Reviews

Review Breakdown

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Baylor Fairman
July 15th, 2019 DETAILS
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MoneySolver was absolutely AMAZING to work with. The government had garnished my wages and I was in a really bad spot. They helped me get out of that mess and I will forever be grateful for this company. Don't hesitate, make the decision to work with this amazing company!

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Reply from MoneySolver

Jul 17, 2019

Baylor, thank you for your glowing feedback. It was truly our pleasure to partner with you on your journey to transform your financial future. Thank you for being our client.

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Lisa Luetge
July 15th, 2019 DETAILS
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Very professional. My guy that helped me through it was great.

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Reply from MoneySolver

Jul 17, 2019

Lisa, thank you for taking the time to share the love. We look forward to being here for you now and always.

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Trina D
July 15th, 2019 DETAILS
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Excellent service and knowledgeable employees.

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Reply from MoneySolver

Jul 17, 2019

Trina, we are happy to hear from you. Thank you for partnering with us on your journey towards transforming your financial future.

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kaila
July 15th, 2019 DETAILS
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Helpful and kind, gave me the information I needed in a timely and respectful manner. Thankful for the financial assistance to help me pay my student loans and a reasonable pace.

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Reply from MoneySolver

Jul 17, 2019

Kaila, we are proud to be able to partner with you towards your journey in transforming your financial future. Thank you for being our client.

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Mark Espinosa
July 2nd, 2019 Redlands, CA DETAILS
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Very professional n they get the job done. Very professional at what they do. Very happy!

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Reply from MoneySolver

Jul 17, 2019

Mark, this is fantastic to hear. We aim to be the very best! Thank you for the opportunity to serve you.

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Martha
July 2nd, 2019 DETAILS
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Very impressed with the detail and caring given to my need for assistance with a student loan.

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Reply from MoneySolver

Jul 17, 2019

Martha. details make the most beautiful pictures and when it comes to your future, that is what we want to help you create. Thank you for partnering with us to transform your financial future.

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Efren Fino
July 2nd, 2019 DETAILS
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Great experience with customer service, I would recommend to friends or family

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Reply from MoneySolver

Jul 17, 2019

Efren, it is our pleasure to be of service and we are honored to have your recommendation. Thank you for the opportunity to partner with you on your journey towards transforming your financial future.

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Soledad Castro
July 2nd, 2019 DETAILS
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customer service was fine just wished email response was a little quicker.

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Reply from MoneySolver

Jul 17, 2019

Soledad, we are always striving to improve and we appreciate you taking the time to let us know how we can do better. Thank you for the opportunity to partner with you to transform your financial future.

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Jasom
July 2nd, 2019 DETAILS
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Terrible service. Feel like i was lied to and then dropped.

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Reply from MoneySolver

Jul 17, 2019

Jasom, We would like to take a moment to discuss your experience, please reach out to us at your earliest convenience at 888-829-0563 ext 611 or Email us at [email protected] We look forward to making things right.

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P
July 2nd, 2019 DETAILS
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Waste of time and money. Not needed. Pay for nothing. Useless service. They just take your money.

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Reply from MoneySolver

Jul 17, 2019

P, thank you for your candid feedback. We would love the opportunity to discuss your experience, please reach out to us at 888-829-0563 ext 611 or Email us at [email protected]

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Janice Hledik
July 2nd, 2019 Madison, NE DETAILS
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They helped me with delinquent student loans to get my payments down from $450 per month to only $5 per month. They saved myself and my grandson from starving as being homeless.

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Reply from MoneySolver

Jul 17, 2019

Janice, this is why we do what we do. Thank you for the opportunity to serve you and we look forward to being here for you for now and always.

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Randell Martin
June 25th, 2019 Fargo, ND DETAILS
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I was very skeptical to being apart of Money Solver family as I have been dooped before by other places. But my advisor Amanda B and the Money Solver team put that skepticism to rest. They are passionate and GREAT at what they do. They keep in contact and inform you of every step that works for you. I will recommend to all my friends. Thanks again

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Reply from MoneySolver

Jul 17, 2019

Randell, skepticism is healthy to have and the only way to truly get through it is by experiencing the process yourself. We know that, and we take pride in making sure all of our clients have nothing to fear. Thank you for being our client and Amanda will be thrilled to hear from you!

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Mardell
June 20th, 2019 Peoria, AZ

Amanda was Fabulous to work with from the beginning to the end! Very knowledgeable, friendly, efficient and professional.

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Reply from MoneySolver

Jul 17, 2019

Mardell, thank you for your shout out! Amanda will be thrilled to hear that she made such an impact. Thank you for being our client and we look forward to continue being of service to you.

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Caleb
June 20th, 2019 Santa Maria, CA DETAILS
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MoneySolver was one of the first places I contacted. They did everything that they could to help be in the best way. Sometimes I had a hard time contacting them because of our schedules, but overall they had great communication. if they know that you're struggling they will work with you financially. But I had a hard time with something and there was a miscommunication a little bit when it came to a payment. We got it figured out in even though it took some time for us to officially get that fixed.

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Reply from MoneySolver

Jul 17, 2019

Caleb, every situation requires a dose of patience and understanding. We start there and everything else, we work with you as a team. Thank you for your feedback and the opportunity to serve you.

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Anthony
June 20th, 2019 DETAILS
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They had the best plan to resolve my student loans. They take time out to talk with you. Very personable, great, polite and they work along with you they don't hold any thing over your head. If a payment is late, they'll give you some time and work with the student loan.

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Reply from MoneySolver

Jul 17, 2019

Anthony, we understand that life is full of unprecedented events, getting the help you deserve should not be one of them. Thank you for being our client.

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K
June 20th, 2019 DETAILS
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Helped me gather a payment that was affordable, but I don't think MoneySolver is worth the money that they charge. I believe there are hidden fees.

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Reply from MoneySolver

Jul 17, 2019

K, we would love the opportunity to discuss your experience. Please reach out to us at your earliest convenience at 888-829-0563 ext 611 or email us at [email protected] We look forward to hearing from you.