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Playstation Vue

Is This Your Business?
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18 User Reviews

5.3

Overall Score

LAST UPDATED: March 10th, 2020

Playstation Vue entered the streaming industry early and continues to innovate and stake its place as an active player in the booming market. Owned by Sony, Playstation Vue gives perks to those with Playstation Plus accounts. This streaming service offers plans which bundle live TV and a library of on-demand content.

 

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The Good

  • Quality Channels
  • DVR Availability
  • Standalone Channels and Add-Ons
  • Available on Various Devices

Quality Channels

Even Playstation Vue’s most basic package includes many popular channels. Playstation Vue offers four different plans:

  • Access $45 per month — This includes 45 popular live TV channel options including kids channels, home channels, news channels, and basic sports channels.
  • Core $50 per month — Core acts as as popular live TV plus sports. Core adds 15 more channels, upping the count to 60 total. Many of these are additional sports channels, plus a few entertainment channels like IFC and TCM.
  • Elite $60 per month — Playstation Vue labels this option as popular live TV plus sports plus movies. This has 30 more channels than Core does. These channels include niche channels and another group of sports networks.
  • Ultra $80 per month — Ultra is essentially the same channel lineup as the Elite plan, except it also includes HBO and Showtime. These channels can also be purchased as add-ons to any of the lower tier plans.

DVR Availability

The majority of the live channels that Playstation Vue offers can be recorded to the cloud and watched from anywhere. There is no space limitation and shows will be saved for 28 days. Most other DVR options from other live TV providers limit the number of hours you can have recorded at once, but PS Vue doesn’t. You can save shows as “favorites” and PS Vue will automatically record these shows every time they air.

While you’re traveling, you can watch recordings from your local home channels, but you can’t record the local channels that air where you’re visiting. Some channels (FOX, FX, and FXX) have DVR fast-forwarding restrictions. Some channels cannot be recorded for DVR. These are HBO, Showtime, Cinemax, some on-demand channels, and some local broadcast stations.

Standalone Channels and Add-Ons

If you’d like to just pay for one channel, Playstation Vue offers several channels as standalone channels that act as their own plan. These include HBO, Showtime, Cinemax, HBO Cinemax, EPIX, and Fox Soccer Plus and range from $10–$22 a month. If you’d like to add additional channels to your monthly plan, PS Vue has options for that too. Add-on channels cannot be bought alone, but are paid for in addition to your monthly subscription price. The live TV add-ons include the following:

  • Sports Pack $10 per month — This includes FOX, ESPN, and NBC regional and niche channels. The availability of these regional channels depends on where you live. This is a great bang for your buck and perfect for sports fans. This cannot be added on to the lowest plan, Access.
  • FX+ $6 per month — This only includes the FX+ (Twentieth Century Fox Film) network with its associated films and original shows.
  • Epix Hits $4 per month — This only includes the Epix network, which is mostly movies.
  • Español Pack — This includes various live TV channels broadcasted in Spanish.

Available on Various Devices

Despite the name, you won’t need a Playstation console to use this streaming service. However, you’ll note that not all devices are supported. Make sure that your device is on the list before signing up. The following devices are supported on Playstation Vue:

  • PS3 and PS4 consoles (other consoles like older Playstations, Xbox, or Nintendo are not supported)
  • Roku Players and TVs (firmware 7.7 and up)
  • Amazon Fire TV
  • Apple TV (fourth generation and up)
  • Android TV
  • On the web (psvue.com/watch)
  • Mobile and tablet devices iOS 9 or higher, Android version 5 or higher, Amazon Fire HD6 tablets and above
  • Google Chromecast
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The Bad

  • Price
  • Poor Customer Service
  • Short Free Trial
  • Confusing Fine Print

Price

Though less expensive than cable and still a good option for those ready to cut the cord, Playstation Vue isn’t the least expensive way to get live streaming. Other options like Sling Orange, Sling Blue, or Youtube TV offer a similar service for a lower price.

Poor Customer Service

Playstation Vue reviews state that when something goes wrong with their service, subscribers have a hard time getting it fixed. Some have complained that they had to wait on hold for an hour before they could get help from a customer service representative and that it often wasn’t even worth the wait.

Short Free Trial

Playstation Vue only offers a five day free trial for its plans, and doesn’t offer any free trial for the highest plan, Ultra. Other streaming services offer at least a week, and often a month-long free trial to test out the product before you commit. You’ll be charged the minute your five day trial ends, with a slim chance of a refund, so make sure to cancel the subscription on time.

Confusing Fine Print

There’s some fine print in what you’re getting when you sign up for Playstation Vue. For example, it’s advertised that you can have up to five concurrent streams, but that actually means you can have three in the same home and two mobile or outside the home. This gets even trickier if you’re using a device (like an iPad) to stream to your TV because that might count as two devices streaming. Another tricky thing is that you’ll get different channels based on your zip code. This mostly makes a difference for regional sports and news channels.

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The Bottom Line

Overall, the content you get with Playstation Vue seems like a good value for the money. If you’re looking to lower your cable bill, but don’t want to part with a large array of live content and DVR availability, Playstation Vue will be a great fit for you. Sports viewers love the option to watch all their favorite teams without paying for a cable bill.

Playstation Vue doesn’t offer a large library of on-demand content, so if you’re just looking to binge or to watch anything when you want, you might want to try a streaming-only service like Netflix or Amazon Prime.

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Star Rating

3.8

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18 Reviews

Review Breakdown

5 grade

44%

4 grade

22%

3 grade

11%

2 grade

11%

1 grade

11%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Donnie Cambre

I'm mostly satisfied. The autoplay is annoying and all services seem to be doing that now. It's bad interface design. The DVR service could be better. For example, you cannot watch a show from your MyDVR list right after it has aired. You usually have to wait days. Unlike a cable company DVR, you can't start a DVRed show from the beginning while it is currently airing.

3 years ago

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Lindsey A Brown Lehi, UT

We've been a customer of Playstation Vue for a little over a year now. Up to this point, I enjoy having live tv as well as local channels but I feel like its lacking in variety. Seems to have the same shows on over and over and over. Definitely needs to expand the viewing options.

2 years ago

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James

No contract. Channel selection. Could improve by offering recording, saving episodes, content. Creating a favorites list, categories, etc

3 years ago

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Dee Farquharson Washington, DC

Very expensive. Lots of buffering. I did a 5 days trial and I feel like this should be included with PSN Plus, which is already 60 bucks a month. The prices should be if you don't have the sub service already. $44 per month was a little high with other services that are available.

2 years ago

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Jean Keck Denver, PA

For someone who lives between 2 locations (PA & NC), it is too restrictive because it will only allow the address of the credit card to be used as "home". It forces random logins even in the middle of watching something. Thinking about cancelling.

3 years ago

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Christopher Ballenger

Pretty good. I'd like for their Android TV app to have a better interface, and it would also be nice if sign in were easier.

3 years ago

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Mary Ann McFarlane

Excellent experience. Researched extensively and they have the perfect channel mix for us.

3 years ago

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Zac Cannon Long Beach, MS

I like the shows that are available. I also like the quick and easy access that you have on the playstation. The program works great and quickly.

1 year ago

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Sunny Perry Springville, UT

Best thing about PlayStation Vue is that you can stream on multiple devices. No contracts and hidden fees as well.

2 years ago

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Matthew Carbaugh Herndon, VA

Roommate and I tried out Vue when we got the PS4 but ended up canceling due to not using as much as YouTube and Netflix which had a better browsing interface in my opinion.

2 years ago

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Thomas Bollhofer Longwood, FL

Channel lineup is awesome, can stream online and to Roku devices.

3 years ago

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Seth Boudoin ,

Great quality and easy to access with my PS4. Great choices of media to view. Highly recommend.

1 year ago

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Todd Homitz Evans City, PA

Great way to save money on a insanely high cable bill. Great quality and variety of TV stations.

2 years ago

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Mandi Smith American Fork, UT

You can enjoy so many top channels and live sports and many more with Playstation Vue.

2 years ago

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Grant American Fork, UT

I have a PlayStation 4 and I have used PlayStation Vue. I didn’t enjoy it, it was hard to use. I love my PlayStation 4 and I think you have made some great consoles.

3 years ago

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Sadie Scoville Pleasant Grove, UT

I like the movies that you can get on Playstation Vue and the music that you can play.

3 years ago

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PS Vue Sucks! Kearney, NE

Sucks that I can’t even watch my favorite NBA team on PS Vue but I have no problem watching any other team!

2 years ago

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Myles Cox Portland, OR

Practically no advantages over competitors, and as of late no quality original content.

2 years ago