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Public Storage has been providing storage units nationwide since 1972. Its main benefits include providing clean storage units at affordable prices. Its main disadvantages are the number of features varying by location, including security and gate hours. If the location is right, Public Storage can be a decent option for someone looking to save money.

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The Good

  • Average Prices
  • Additional Features
  • Climate Controlled Units

Average Prices

Public Storage units are competitively priced across the storage unit market. For example, a Large 10'x 10'costs roughly $92 per month (this can vary slightly depending on location). Storage units are free to reserve and do not require a long-term commitment. Currently, it is offering a $1 first month rent with up to 15% off its monthly rent (these are both subject to change and depends on availability). Public Storage units are also climate controlled, giving your items the best chance for maintaining their level of quality while being stowed away. Unit size options are as follows:

  • 15x20
  • 10x30
  • 12x33
  • 18x25
  • 20x25
  • 20x30
  • 25x75

Additional Features

With over 40 years of experience, Public Storage offers quite a few supplemental features. Moving supplies are available for purchase through Public Storage. These supplies include but are not limited to: storage boxes, storage locks, packings supplies, tape. Public Storage also states on its site its commitment to keeping all of its facilities clean with adequate lighting. This can help prevent unnecessary maintenance and security issues, giving you a more trusted place to leave your things. Public Storage also offers AutoPay, making it easier for you to submit your monthly payments. This feature has 24/7 online access, giving you the power to take care of your facility when it best works with your schedule.

Climate Controlled Units

CubeSmart also provides customers with climate controlled units, which allows renters to control both the temperature and humidity of their units. While this feature is becoming a standard offering in the industry, it still proves to be incredibly useful for renters who don't want to risk the condition of their belongings to the effects of extreme temperatures.

The Bad

  • Undisclosed Information
  • Gate Hours Depend on Location
  • Missing Features

Undisclosed Information

There are a number of important features that are either undisclosed or details vary by location. This information includes but is not limited to: security details, reimbursement policy, and whether or not units are indoor or outdoor.

Gate Hours Depend on Location

Another feature that varies per location is the gate hours. Having longer gate hours allows users more opportunities to access the contents of their storage unit. There is also no way for Public Storage users to rent a truck from them to transport materials to and from the storage unit since this feature is not available at any of their locations.

Missing Features

CubeSmart does not appear to offer cleaning and maintenance services for its units. Additionally, services such as added security measures and the availability of moving trucks appears to vary by location. If you're simply looking for a place to store your belongings, CubeSmart should prove adequate; however, if these features are important you you, you should consider other options.

The Bottom Line

If one is located nearby, Public Storage can be a decent option for someone looking to save money. Its main highlights include providing clean storage units at affordable prices. Its main disadvantages are the number of features with undisclosed information, particularly including security and gate hours.

User Reviews

Star Rating

3.9
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79 Reviews

Review Breakdown

5 star
38%
4 star
35%
3 star
13%
2 star
6%
1 star
8%

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Estefi Arreola Leyva

June 30th, 2018 Gilbert, AZ

Public Storage has a good place to put our things that can fit in our house. My family has been using the place for about two years. It was really great to use when we would move houses.

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Trista Siren

June 26th, 2018 Gilbert, AZ DETAILS arrow_drop_down
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Great space for all my great-grandmother's things. Suggested to all!

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michelle l pierce

June 26th, 2018 Gilbert, AZ

Good customer service, prices are ok, lots of choice for sizes that you may need

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H Moore

June 5th, 2018 Lehi, UT DETAILS arrow_drop_down
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We've used Public Storage to store furniture that we are saving for a child. We've appreciated their customer service.

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Terri Bey

March 20th, 2018 Whittier, CA DETAILS arrow_drop_down
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THey are a very fair company, and have great customer service.

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dale roberts

March 20th, 2018 Duvall, WA DETAILS arrow_drop_down
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Storage space was fairly well maintained, the desk staff was good, the regional management was questionable

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Glenn Welt

March 20th, 2018 Henderson, NV DETAILS arrow_drop_down
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Locations not exactly convenient to my locations

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Harvey Olff

March 20th, 2018 Lexington, KY DETAILS arrow_drop_down
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poor management, no outside lighting, complain that door needed repair, never happened

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Andy J.

March 20th, 2018 Las Vegas, NV DETAILS arrow_drop_down
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Price increased monthly. Let other people put things in our re noted spacejom

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John M Stanley

March 20th, 2018 Burleson, TX DETAILS arrow_drop_down
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Clean units, fair price, safe. Someone is always available to assist you in getting in the units, etc.

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Sherry Ann

March 20th, 2018 Fort Bragg, NC DETAILS arrow_drop_down
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Good company and customer service. Never had any problems with them.

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Msclark

March 20th, 2018 Hayward, CA DETAILS arrow_drop_down
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I think they are a little pricy but they are in every community so easy to get to.

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Leonard Goodboe

March 20th, 2018 El Paso, TX DETAILS arrow_drop_down
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Offered a military discount but the site refused to give me one

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Michael Bowen

March 20th, 2018 St. Petersburg, FL DETAILS arrow_drop_down
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No problems , needed them for 3 months didn't have any problems just not the most helpful customer service

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Truitt Davis

March 20th, 2018 DETAILS arrow_drop_down
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THEY REMIND YOU OF PAYMENT DUE ON THE 12TH EVERY MONTH, WHEN THEY SHOULD REMIND YOU A WEEK PRIOR. IVE PAID TOO MANY LATE FEES

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Alicia

March 20th, 2018 San Bernardino, CA DETAILS arrow_drop_down
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Glad they work with you and only people with codes can get in

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Reverend Christapher McDonnell

March 12th, 2018 Dallas, TX DETAILS arrow_drop_down
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Very clean building, coded access, and carts available for customer use

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Kurt David Steinbach

March 12th, 2018 Memphis, TN DETAILS arrow_drop_down
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plenty of space and very good price structure.

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Kathy

March 12th, 2018 Louisville, KY DETAILS arrow_drop_down
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Usually thier sites are clean. They need to replace broken doors though.

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Knudsen

March 12th, 2018 Fort Collins, CO DETAILS arrow_drop_down
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Always increasing prices for a place that very difficult to acess steep incline

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Douglas Davidson

March 12th, 2018 Portland, OR DETAILS arrow_drop_down
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Thanks have gone the extra mile giving service

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Jim Laurie

March 12th, 2018 Portage, IN DETAILS arrow_drop_down
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good value security peace of mind against theft overall value

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Al

March 12th, 2018 Wake Forest, NC DETAILS arrow_drop_down
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Don't care about customers, only money. Jacking up rent by 25% and tell you to take it or leave.

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Edmond H.

March 12th, 2018 Hillsboro, OR DETAILS arrow_drop_down
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Great contact for my storage needs and information given for any issues is great.

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Betty Boop

March 12th, 2018 Lawton, OK DETAILS arrow_drop_down
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I had a storage here for a number of years..When I went to get my things out..EVERYTHING WAS RUINED from rain and everything was wet and molded $6,000.00 of damage

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Randy Carrico

March 12th, 2018 Washington, DC DETAILS arrow_drop_down
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Good clean space. Over priced for the square footage rented.

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Keith Broga

March 12th, 2018 Bracey, VA DETAILS arrow_drop_down
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The units were clean and kept up when people moved out they were right there to clean unit

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Francis M. Spychaj

March 12th, 2018 Columbus, OH DETAILS arrow_drop_down
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place was clean and good security and i do not have anything else to say

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D tyler

March 12th, 2018 Tacoma, WA DETAILS arrow_drop_down
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Consistent product of the storage facility