Northwest is a storage unit company with locations in Oregon and Washington. Northwest currently has 70 locations that all offer great amenities, services, and security. While their prices are above average, discounts are available for military personnel, seniors, and students. They also provide a moving truck for customers, which is a great added value to their services.
- Great amenities
- Full security
- Additional services
We found that Northwest provided great amenities for their customers. They offer eight sizes for their units so that customers may choose the size that best fits their needs. These sizes range from the size of a closet to a garage according to the website. They also offer climate controlled units that keep your storage unit between 50 and 80 degrees to protect your items from damage caused by weather changes. Tenant insurance is available for those who are interested in extra protection. Indoor and outdoor units are available, which is an added convenience that many other companies do not offer.
Northwest also has fantastic security measures for all of their facilities. Some of these security features include video surveillance, gated access, individual door alarms, onsite manager, and security patrol. Customers can feel secure when storing their items with Northwest. Northwest also offers discounts for military personnel, seniors, and students.
Northwest also provides valuable services such as locks, moving supplies, and free moving trucks. Many companies do not provide these great services. Moving trucks are especially a great service for customers to utilize. Often times it is difficult and expensive to rent a moving truck. Northwest providing this service can save a lot of time and frustration that customers may have when trying to secure the rental a moving truck. At Northwest locations, they also provide moving supplies for purchase. This can be a great convenience to customers who are in need of these supplies. Some of the items that they sell include locks, boxes, bubble wrap, utility knives, packing tape, and markers. This is a great one-stop shop for all your packing needs.
- High price
- Limited access
- Available in two states
Northwest's average prices are quite steep in comparison to other storage unit companies in the industry. The average in the industry is close to $50 less, which is quite a large difference. Northwest does provide some great services and amenities, however, it will be up to the customer to decide if the cost is worth these benefits. Some companies also offer a free month of rent on their units. Although Northwest does not offer a free month, they do offer discounts to military personnel, seniors, and students. The website is also not the easiest to navigate. Payment and unit reservations can be done online, which is an added convenience. But the information could be easier to access for those who are not computer savvy.
We also do not like that the units are not accessible 24/7 as most companies offer. This can be a huge inconvenience to some customers who need access to their items at all times. These restrictive gate hours may be something to consider before choosing to store your items with Northwest. If cost is an issue, you may consider a less expensive company for your storage needs.
Available in Two States
Northwest has some great amenities and services, but they are only available in two states. As the name implies, Northwest is only available in the northwestern states Oregon and Washington. In these two states there are only 70 locations currently. Washington only has 18 facilities which is very little compared to the 63 that Oregon has. This greatly limits who can benefit from their services and products. Some storage unit companies in the industry are available nationwide. We would like to see iStorage expand outside and within their current service area. Customers who are seeking storage unit services outside these states will have to look elsewhere.
The Bottom Line
Northwest provides some of the best amenities, services, and security; but it does come at a steep price. The average price of their units is about $50 more than the industry average. They are also only available in two states, which greatly limits who can use their services. If a customer is not concerned about the price and cares more for services and features, then Northwest is a great choice. Overall, we feel comfortable recommending Northwest for your storage needs.