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Lockaway Storage

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1 User Review
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LAST UPDATED: December 4th, 2021
Lockaway Storage is a storage unit company that excels at offering convenient and secure storage units. The company currently only operates in California and Texas. Lockaway Storage offers customers a wide variety of storage unit sizes but has limited visiting hours for customers. Lockaway Storage is definitely an strong option for those who are currently living in California or Texas.

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The Good

  • Wide variety of storage unit sizes
  • Climate controlled units
  • Indoor and outdoor storage units

Wide Variety of Storage Unit Sizes

Lockaway Storage appeals to customers that are looking for a wide variety of storage unit sizes. The company offers a range of storage units starting at 5x5, which is about the size of a house closet, to a 10x30, which is capable of storing up to a four-bedroom house. Lockaway storage is able to appeal to more customers because they offer so many different storage unit sizes. This is also convenient for the customer if the customer needs to increase or decrease their current storage unit.

Climate Controlled Units

Lockaway Storage offers a variety of climate controlled storage units that are excellent for customers that are looking to store valuables that can be damaged by extreme heat or cold. A climate controlled unit will ensure that the unit is maintained at a specific temperature throughout the entire year. A climate controlled unit is also an excellent perk for customers because they can be confident that their belongings will be in the same condition as when they first moved into the unit.

Indoor and Outdoor Storage Units

Lockaway Storage also offers both indoor and outdoor storage units. An outdoor storage unit allows for a customer to be able to gain access to the storage unit quickly. An Indoor storage unit allows customers to be comforted by knowing that their belongings will be out of harm from any possible damaging weather. Lockaway Storage stands out from other companies in the industry by offering both options to customers.

The Bad

  • Limited gate hours
  • Undisclosed reimbursement policy

Limited Gate Hours

Lockaway Storage does not offer customers the ability to access their storage unit 24 hours a day. Instead, customers are only able to access their storage unit from 6 a.m. to 10 p.m. Customers that need to move something into or take something out of a storage unit after 10 p.m. will need to wait until the next morning. Lockaway Storage could offer more to its customers by providing 24-hour access.

Undisclosed Reimbursement Policy

Lockaway Storage does not share the companies reimbursement policy on the company's website. A reimbursement policy ensures that customers who may pay a few months ahead of time will be able to be reimbursed for those extra months if the customer decides to move out of the storage unit. Customers are recommended to make sure they ask about Lockaway Storage's reimbursement policy before signing a rental agreement.

The Bottom Line

In the end, Lockaway Storage is an excellent storage unit company for those living in California and Texas. Even though Lockaway Storage has limited gate hours and does not disclose its reimbursement policy, the company offers customers a several different storage unit sizes and climate controlled storage units. Along with that, customers are able to choose if they would like to have a storage unit indoors or outdoors. For customers that are looking for a storage unit that offers a lot of benefits to the customer, Lockaway Storage is a good company to pick in the industry.
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mic San Antonio, TX

They will nickel-and-dime you for every little thing. Corporate Greed exemplified. They raise the rent EVERY YEAR. I did not rent with Lockaway, they bought the storage facility I have been with for several years. I do not have the vocabulary to accurately describe the hate and contempt I have for this company.

6 months ago