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AAA Storage owns and operates over 30 locations throughout Texas, Oklahoma, North Carolina, and Florida. The company charges low prices for its services and offers services and products such as climate control and moving supplies. However, information regarding a refund policy is unknown. The company also has limited gate hours and no unit upkeep.

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The Good

  • Low Prices
  • Climate Control
  • Moving Supplies

Low Prices

For the average 10'x10' storage unit, AAA Storage charges only $49 per month, which is considered low in comparison to the rest of the storage unit industry. The average cost of storage units is between $82-100 monthly, with higher-end storage units costing more than $100 per month.

Climate Control

Climate control is a useful serviced provided by storage unit companies because it allows your belongings to be kept at room temperature. Some storage units don't offer climate protection, which can cause your belongings to become damaged depending on the weather. If you are looking to store climate-sensitive objects such as antiques or musical instruments, a storage unit with climate control is highly recommended.

Moving Supplies Available

AAA Storage offers moving supplies such as packing tape, boxes, or furniture covers at affordable prices. The company recommends that you call an AAA Storage facility near you to discuss your needs with their team of experts.

The Bad

  • Unknown Refund Policy
  • Low Security Measures
  • Undisclosed Indoor/Outdoor Units
  • Limited Gate Hours
  • No Unit Upkeep

Undisclosed Refund Policy

When a company doesn't disclose its refund policy, it usually means it doesn't have one or it is not attractive. The lack of information regarding a refund policy should serve as a red flag to most consumers. Potential customers are strongly advised to contact an AAA Storage representative to discuss the refund policy before signing any contract regarding their services.

Low Security Measures

According to our research, AAA Storage claims to offer 24-hour surveillance as part of its security measures, but not much else. It is a possibility that more measures are used, but that information was not disclosed on the company website.

Undisclosed Indoor/Outdoor Units

Some consumers might prefer an indoor storage unit to an outdoor unit because indoor units typically have better climate control. Indoor units also might have more security measures to prevent thieves from breaking in. AAA Storage doesn't give any information regarding whether storage units are indoor or outdoor. This may depend on the location, but it may prove beneficial to customers to offer that kind of information on the company website.

Limited Gate Hours

AAA Storage units are only available between 6:00 am and 9:00 pm. Storage companies that offer 24-hour access to its units will score highest in this category because emergencies may arise in which customers may have to access their unit at night.

No Unit Upkeep

This means that no AAA Storage staff will perform inspections or cleanups for units and facilities. Companies that perform unit upkeeps will achieve points in this category because it shows an attention to quality and cleanliness that many customers will find positive.

The Bottom Line

AAA Storage offers low prices with basic services and products such as climate control and moving supplies. However, there is a lack of information when it comes to a refund policy and security measures. There are also limited gate hours, which could prove problematic should there be an emergency. A lack of unit upkeep means facilities might be untidy and not inspected. Overall, we at BestCompany recommend looking into top competitors before considering AAA Storage.

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User Reviews

Star Rating

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2 Reviews

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Sentiment Criteria

Value for your money
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Quality of product or service
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Customer service
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Jami Schmieding
December 7th, 2018 Mesa, AZ DETAILS
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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The hours for the services are great, Ive never had any issues with the serrvices. I highly recommend

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Haley Evers
September 17th, 2018 Lehi, UT

They are easily the best storing company. They will help you and they have greet costumer service they treat you with respect and they believe the costumers always right. Everybody needs to give them a try because they are an outstanding king company and love all the people seeing them.