Staffing agencies help employers find temporary and permanent solutions to their hiring and other human resource needs. These agencies take the pressure off of companies to recruit, interview, and hire for new, contract, or seasonal positions.

While all staffing agencies, in essence, should provide these types of services, not all agencies will benefit all employers. This is not a "one size fits all" type service. For instance, some agencies specialize in certain types of industries such as: financial, IT, manufacturing, healthcare, etc. An employer will need to find an agency that understands their industry and business model in order to maximize results.

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Since all agencies are different, the experts at BestCompany.com decided to survey 1,000 business owners to find out what things they would look at if they were to enlist the help of a staffing agency. Taking home nearly forty percent of the vote (39.4%) was employee satisfaction.

Businesses do not want employees that are going to burn out or are not interested in the company platform because that ends in the employee quitting or being terminated. This, in turn, costs the company time and money. They had to spend time training the new employee and invested in them, only to have them leave shortly thereafter. Agencies that can keep employees happy most likely know how to effectively place individuals.

Secondly, employers are interested in the type of staffing solutions an agency provides. A total of 35.7% of responders said that staffing solutions is critical in determining which staffing agency to contract out with. Not all businesses have the same needs, so a variety of solutions can help service more companies. Solutions can include: direct hiring, temporary/seasonal hiring, temporary-to-permanent hiring, and contingent hiring.

Hiring within an industry will vary because the types of personnel needed posses different strengths and weaknesses. A staffing agency that specializes in a number of industries is more likely to be able to assist a larger number of companies.

Lastly, 25.2% of responders said that the BBB rating of an agency plays a role in their decision while 19.5% of responders said that an agency that offers a payroll service is key in their decision making.