Act-1 Group was founded in 1978 by Janice Bryan Howroyd. For nearly four decades, Act-1 Group has worked to provide human resource services to companies all over the country and even worldwide. Today, Act-1 is found in 19 countries across the world, including: Canada, India, Mexico, Brazil, Colombia, South Korea, United Kingdom, Germany, France, Belgium, Switzerland, Ireland, Hong Kong, Japan, and the U.S. They have over 17,000 clients and 2,600 employees.

Starting out with just $900, Howroyd was able to create an organization that helps clients maintain a high level of human resource services. Act-1 provides both flexible and comprehensive solutions in these three business areas:

  1. Staffing - 4 brands service different industries (AppleOne, All'sWell, AT-Tech, Act-1)
  2. Workforce Solutions - performed under their brand Agile-1
  3. Business Services - 4 branches/brand manage this solution (Act-1Govt, A-Check Global, DSSI, Atims)

Another aspect of their business model that Act-1 is particularly proud of is that they are one of the largest privately-held, woman and minority owned workforce management companies in the U.S. Act-1 works with each of their staffing specialists to ensure they are educated and receive the proper mentorship and self-empowerment to place individuals in the right working environment.

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The Good

  • Options
  • Job seeker needs

Since Act-1 is a comprehensive human resource provider, not all job seekers or business clients will have the same experience. Instead, they have the choice to pick a brand/service agreement that best suits their needs. With the staffing aspect of the business, there are four different options to choose from:

  • Apple One - Act-1's global staffing brand offers staffing solutions in a convenient, single point of contact service from specialized staffing experts.
    • Hiring advisors
    • Secured data environment
    • Personalized talent acquisition
    • Recruiting consultancy
    • 5 year guarantee
    • Seasonal workforce augmentation
  • All'sWell - this is the healthcare staffing division for recruitment of nurses and medical talent, specializes in providing contingency and direct hire placements
    • Full-service clinical staffing
    • Temporary, temp to hire, direct hire
    • Full-service medical clerical staffing
    • Experienced coding, billing, collections
    • JCAHO compliant locations and processes
    • MDS and PPS data entry candidates
  • AT-Tech - designed for technical recruitment and professional services
    • Single source recruiting
    • Secure data environment
    • Contracting and contingency hires
    • Dedicated point of contact
    • Wage and compensation guidance
    • Global network
  • Act-1 Personnel - offers boutique talent recruitment teams that service niche markets
    • Entertainment recruiting
    • Secured data environment
    • Legal recruiting
    • Executive searches
    • Single point of contact
    • Five year guarantee

Not many staffing agencies break down their service to accommodate both job seekers and employers. This helps job seekers work directly with an agency that deals with their industry while simultaneously helping the employer find people that best suit their needs.

The Bad

  • Disconnect between branches
  • Limitations
  • Staffing abilities

Act-1 Group has grown so much since their founding in the late 70's, which forced their company to create separate branches to manage their business. This separation allowed for Act-1 to service more employers and employees, however, there has been some disconnect.

Each branch is limited to servicing one particular industry. Act-1 can help with 6 different industries, but a job seeker is dependent on the one branch who specializes in their area in order to get a job. Common complaints from job seekers include:

  • Interview process took too long
  • Lack of permanent positions available
  • Not many executive options

Act-1 continues to grow and focuses on providing custom human resource services. Since they focus heavily on human resources as a whole, their staffing abilities are not as strong as others in the industry.

The Bottom Line

Act-1 places qualified individuals in jobs pertaining to their covered industries. They have big-name clients looking to hire immediately. That being said, there are a few downsides to using Act-1 as a staffing agency, especially on the job seeking side. To get started with Act-1, job seekers need to:

  1. Create an account online
  2. Upload a resume
  3. Express interest in particular jobs
  4. Wait to be contacted by a recruiter

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