- How to select the right SSL certificate
- Multiple options
- Fast issuance
- Basic and advanced SSL certificates
- Wildcard certificates
- World-class support
- Site seal
Ultimately, we felt like Network Solutions has developed an SSL certificate product that can be molded to the needs of any business, ranging from the small startup to enterprise-level companies. Their solutions are scalable, including wildcard certificates, as well as Extended Verification products.
How to Select the Right SSL Certificate
With Network Solutions, we found that we were able to get information on selecting the right type of SSL certificate for our business. In some of our phone-ins throughout the industry, we had to sit through a sales pitch about the different certificates. However, Network Solutions gives you a page on selecting the right type of SSL certificate for your needs, whether it's a single domain validation or validating the business behind the website.
We found that Network Solutions offers five different types of SSL certificates for businesses. These include:
- Xpress: $54.99/year with 3-year term.
- Basic: $108.33/year with 3-year term.
- Advanced: $166.33/year with 3-year term.
- Wildcard: $512.33/year with 3-year term.
- Extended: $399.50/year with 3-year term.
The Xpress product level is a great fit for small businesses with just one website. Not only does it include $10,000 worth of liability coverage for your customers, it also includes:
- 99% browser ubiquity.
- Up to 256-bit encryption.
- Instant issuance.
One of the biggest complaints with any SSL certificate provider is often the slow turnaround time for certificate issuance. For some of Network Solutions' competitors, we found that the Extended Verification certificate option could take as long as one month to issue. If you have all of your verification paperwork in place, such as your business address, you can easily get an EV certificate from Network Solutions within 4-5 business days. The Xpress SSL certificate is issued within minutes.
Basic and Advanced SSL Certificates
For organizational needs, there are two SSL certificates available from Network Solutions, the Basic and Advanced certificates. These certificates offer up to 256-bit encryption. There is also a closed padlock and site seal provided for your customers' HTML bar and the website. Issued within 2-4 business days, these certificates are backed by a $50,000 guarantee to protect your website customers.
In this industry, we had a hard time with some of the low liability provided by some providers of wildcard SSL certificates. You ultimately are paying a lot for a wildcard certificate and you want coverage to back that large investment. With Network Solutions, you get up to $1,000,000 of coverage for all your clients. This is a great solution if you sell multiple products on your website's different subdomains.
While we wanted to see some live chat support and ticketing for Network Solutions' wide array of SSL products, we did find a great knowledge base. Here are some of the features of Network Solutions' world-class customer support:
- Knowledge base that included "sortable" articles by the type of certificate selected.
- Dedicated toll-free number for SSL-related issues.
- Email support that is answered quickly.
With Network Solutions, we found that there were four different designs of site seals. Site seals are important for customers because they help increase conversions and decrease website bounces. These site seals contain all the necessary information to instill confidence and trust in your customers when they are conducting a transaction with your business.