SolarCity vs Sungevity

SolarCity and Sungevity are both major players in the solar industry, and each has more than a decade of experience. SolarCity is perhaps best known for its ties to Elon Musk and Tesla, while Sungevity is credited for designing a proprietary remote solar design tool that allows the company to provide quotes and system design options without physically visiting the home.

Read on to discover the similarities and differences between SolarCity and Sungevity and determine which company is a better option for you.
SolarCity logo
#47 SolarCity
4.4 Overall Score
2.6
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(674)
Sungevity logo verified_user
#1 Sungevity
9.8 Overall Score
4.2
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(1,782)

Overview

SolarCity

Sungevity

Best Panels Available
Best Panels Available
SolarCity
LG
Best Inverter Available
Best Inverter Available
SolarCity
SolarEdge
Workmanship Warranty
Workmanship Warranty
10 Years
20 Years
Equipment Warranty
Equipment Warranty
20 Years
20 Years
Payment Options Available
Payment Options Available
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Buy
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Lease
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Loan
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PPA
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Buy
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Lease
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Loan
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PPA
Number of States Serviced
Number of States Serviced
20
8
Time In Business
Time In Business
13 Years
12 Years

Ratings

SolarCity

Sungevity

Overall Score
Overall Score
4.4 of 10
9.8 of 10
Review Score
Review Score
2.6
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4.2
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Value for Money
Value for Money
2.4
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3.4
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Quality of Product or Service
Quality of Product or Service
2.4
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3.3
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Customer Service
Customer Service
2.1
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3.5
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Company Trustworthiness
Company Trustworthiness
2.1
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3.5
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Likely to Recommend
Likely to Recommend
2.7 of 10
6.6 of 10

Reviews

SolarCity

Sungevity

Number of Reviews
Number of Reviews
674
1,782
Review Breakdown
Review Breakdown
2.6
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5 star
31%
4 star
11%
3 star
3%
2 star
7%
1 star
48%
4.2
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5 star
62%
4 star
17%
3 star
5%
2 star
3%
1 star
13%

Reviews for SolarCity

Helpful Favorable Review

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Jared
April 22nd, 2019 Bothell, WA DETAILS
Value for your money
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Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
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Overall my experience with SolarCity/Tesla has been amazing. Great customer service every time I've called to get a status update or help move the process forward. Installers that came out were contracted (around March 2019) and did an amazing job. SolarCity/Tesla upgraded me to the newest panel for free as well due to supply issues (SC330 instead of SC320), and my panels are doing amazingly!


Helpful Critical Review

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RANDEEP SINGH
December 12th, 2019 Las Vegas, NV

I do not know were to start from , worst company to get solar panels from , worst company for installation of solar panels , worst company for coustomer service , untruthful , change of contract after you sign it and much more . Stay away please .


Reviews for Sungevity

Helpful Favorable Review

starstarstarstarstar
John Yuhas
December 12th, 2019 Waterbury, CT

Making the decision to go solar must be made with considerable knowledge about the proposed system and your current energy needs. Will worked with me from the start designing a system to best meet my needs and to get me up to speed regarding what to expect once the decision to go solar is made. His attention to my concerns and answers to my many questions gave me confidence in him and the company as a whole.


Helpful Critical Review

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Misty W
September 25th, 2019 Dana Point, CA DETAILS
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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Didn't install by promised date which cost us more in utility bills. They guaranteed to cover as a result. However, we are still waiting for reimbursement some 8 months later. I have been told it was getting mailed numerous times. They were all available for my business when they were trying to cut a deal, but now that they have my money I am being lied to and ignored. Says a lot about their customer service department. Doesn't appear to be any accountability within the company.


The Final Word

Availability
Both SolarCity and Sungevity operate in California, Colorado, Connecticut, Delaware, Maryland, Massachusetts, New Jersey, New York, Rhode Island, and Washington D.C.

In addition to the states listed above, SolarCity offers solar services in Arizona, Hawaii, Nevada, New Hampshire, New Mexico, Oregon, Pennsylvania, Texas, Utah, Vermont, and Washington, while Sungevity does not.

However, Sungevity’s services are also available in Kansas and Missouri, while SolarCity’s are not.

Payment Options
SolarCity and Sungevity both offer a variety of ways to pay for a solar energy system, including outright purchases, loans, leases, and power purchase agreements (PPAs).

Equipment
SolarCity manufactures its own solar equipment, while Sungevity does not. Instead, Sungevity utilizes high quality materials, including black-on-black solar panels and low impact mounting hardware, from well-respected manufacturers such as LG and SolarEdge.

Installations
Neither SolarCity nor Sungevity outsources installations to third parties. Both companies have teams of professionals in house to install solar energy systems.

Warranties
SolarCity provides its customers with a 20-year equipment warranty, a 10-year workmanship warranty, and a 25-year performance warranty.

Sungevity matches SolarCity with a 20-year equipment warranty and a 25-year performance warranty, but Sungevity’s workmanship warranty is double that of SolarCity at 20 years.

Battery Storage
SolarCity’s solar systems are designed to work with Tesla Powerwall batteries, which are compact, stackable, and have a built-in inverter.

Sungevity’s solar systems have the ability to accommodate multiple battery storage options, including sonnenBatterie, as well as other functionalities such as EV chargers.

Referral Program
SolarCity pays customers $250 for each friend or family member they refer who chooses to install a solar energy system.

Sungevity offers up to $2,000 for every referred homeowner who makes the switch to solar.

Recommendation
SolarCity and Sungevity are on par in terms of payment options and installations. While SolarCity’s service area is larger, Sungevity offers a much longer workmanship warranty on its labor, as well as a larger referral bonus. Additionally, Sungevity’s proprietary remote solar design tool may make the solar process quicker and simpler for customers. 

For those who live within its areas of operation, Sungevity is recommended over SolarCity.

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