Zenernet
check_circle VerifiedZenernet is focused on perfecting the experience of going solar, and hundreds of positive reviews are testament to that focus. Zenernet's mission is to "Accelerate Energy Independence for All", and the company pursues that goal by making home solar easy, financially accessible, and risk-free for homeowners of all kinds. With Zenernet, customers will enjoy an informative and pressure-free consultation process, as well as get a system that's backed by industry-leading warranties and paired with innovative technology to help customers get even more value.
The Good
- No-Pressure Consultations
- High Quality Equipment
- Lengthy Warranties
- Innovative Technology Package
No Pressure Consultations
With Zenernet, the process begins with a personalized, no-pressure consultation, during which customers will collaborate with a Zenernet representative on the design and features of their system. They'll be able to make decisions on the type and placement of panels and other components, making for a system that's uniquely theirs.
High Quality Equipment
Zenernet offers a variety of high quality solar panel and inverter options, including panels manufactured by Trina, Silfab, Solar World, Hanwha, Canadian Solar, Panasonic, LG, Solaria, Hyundai, and Jinko, and inverters produced by SolarEdge, Enphase, and SMA. With such a wide array of panel and inverter brands to choose from, customers can be confident that they will receive a built-to-last solar energy system that fits their needs and budget.
Lengthy Warranties
Each Zenernet solar PV system comes with a 25-year workmanship warranty, which covers the labor and installation, as well as a 25-year equipment warranty, which covers system components such as the panels and inverter. These are some of the lengthiest warranties offered in the solar industry.
Innovative Technology Package
With each system, Zenernet includes an innovative technology package designed to help customers get the most value possible from their system. In addition to solar monitoring through Sense Solar, Zenernet offers Sense smart home technology, which monitors home energy consumption down to individual appliances and devices, making it easy to reduce consumption and increase the percentage of usage offset by the system. Zenernet also has a generous, unlimited referral program that pays customers to help their friends and neighbors go solar. Best of all, it's all found in one place: the Zenernet Advocator app.
The Bad
- Limited Availability
Limited Availability
Zenernet operates in Arizona, California, Illinois, Missouri, Kansas, Nevada, Massachusetts, New Jersey, and Texas, which means that consumers who live elsewhere will not be able to take advantage of the company's services.
The Bottom Line
Zenernet is a solar energy company that is highly focused on serving and providing value for its customers. The company offers a variety of high quality equipment options, lengthy warranties, and a helpful customer homeowner portal. If you live in Arizona, California, Illinois, Missouri, Kansas, Nevada, Massachusetts, New Jersey, or Texas, Zenernet is definitely worth looking into.
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Zenernet Frequently Asked Questions
How does going solar with Zenernet work?
Zenernet is focused on making the process of going solar easy and stress-free. Our sales process is entirely remote — our consultants will not need to come to your home. We start with a no-pressure consultation to educate you and answer all your questions about going solar. Then, we’ll work with you to design a system that looks and performs the way you want it to. We’ll discuss pricing and financing options and evaluate your expected return on investment. Once we reach an agreement, we’ll schedule your home visit and installation. Nothing to it!
How much does a solar energy system from Zenernet cost?
Zenernet is relentlessly committed to driving down the cost of going solar. Our mission is to Accelerate Energy Independence for All, and we know the best way to do that is to make the numbers add up for more homeowners considering going solar. Our prices are competitive and transparent — we won’t waste your time with unnecessary markups and haggling over nickels and dimes.
What solar panels does Zenernet use?
Zenernet has access to almost every panel on the market. Our approach is hardware agnostic — rather than selling on a recognizable brand name, we evaluate the market and the customer’s needs to find the best fit possible. This way, we can ensure great performance at a great value, for every customer. However, if you have a specific panel model or manufacturer you prefer, we can source it for you to use in your system.
What happens if something breaks or goes wrong with my solar system?
Zenernet offers some of the strongest warranties in the industry. We offer a 25-year workmanship warranty that covers both your system and your roof against any material defects or damages caused by installation for 25 years. We also use hardware and panels with strong manufacturer’s warranties. In the unlikely event you experience a problem with your system, you can rest assured it will be covered by warranty with Zenernet.
How long does it take for Zenernet to install panels?
In most markets we operate in, we can have a system installed within 30–45 days. However, installation timelines vary by location and season and can take longer in some circumstances. We’ll always be transparent with expected installation timelines, so you won’t have to deal with any surprises.
Does Zenernet offer solar monitoring?
Yes, Zenernet includes standard solar production monitoring so you’ll be able to keep tabs on your system’s production and monitor trends over time. In addition, Zenernet offers Sense* smart home technology, an innovative consumption monitoring technology that provides insight into how you consume energy, right down to individual appliances. This can help you be more efficient in your home energy usage and get even more value from your system.
*Sense is not available in all cases — ask your Zenernet energy consultant for more details
How many states is Zenernet in?
Zenernet is active in these states: Arizona, California, Illinois, Missouri, Kansas, Nevada, Massachusetts, New Jersey, and Texas.
Zenernet is always looking for opportunities to expand, so if you don’t see your state on the list, check back soon!
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Zenernet
Best Company guarantees your satisfaction if you choose a company that has earned this distinction. If you're not satisfied after 30 days, simply let us know and we'll give you $100. Yes, it’s really that simple.
Learn MoreUser Reviews
Star Rating
571 Reviews
Review Breakdown
Sentiment Criteria
Cmieras
Isa was very helpful with designs and info for me to do the research I needed for an informed decision on if solar was right for me.
Reply from Zenernet
Dec 12, 2019
Awesome - glad you enjoyed your experience, thanks for letting us know!
L B
Good people, just didn’t work out for my project
Reply from Zenernet
Dec 10, 2019
Thanks Larry - let us know if we can help down the road!
Lee
Mike M very informative and provided substantial amount of time to explain details.
Reply from Zenernet
Dec 10, 2019
Great to hear Lee - thanks for working with us!
Dave
Heather was very knowledgeable and shared information in a way that was easy to understand. She answered all of our questions completely.
Reply from Zenernet
Dec 10, 2019
Awesome Dave - thanks for the feedback!
Zack
Very nice to work with, and quick to answer questions!
Reply from Zenernet
Dec 10, 2019
Great to hear Zack - thanks for working with us!
Pete G
We thought Zenernent is am excellent company to deal with. The people we spoke with quickly responded to our request for information and answered all our questions. There was no high pressure at all. At the present time, we have decided not to convert to solar but are keeping their phone number for future consideration.
Reply from Zenernet
Dec 06, 2019
Hi Pete - glad you enjoyed working with us. We'll be ready for your call if you ever decide it's time to go solar!
Andrew
Mike M helped getting all my questions answered. Not only was he extremely knowledgeable about the cost, savings, and return on investment, but he was very flexible with scheduling time to talk about my solar plan and help with my decision to go solar. Thanks for all the help Mike!
Reply from Zenernet
Dec 04, 2019
Great to hear Andrew - we're happy to help! Thanks for working with us.
Guy R
Ryan was absolutely amazing when it came to explaining our solar needs and what needed to be done for our home. There was no pressure and he was completely understanding to take the time to let us make our decision. We haven't pulled the trigger yet on going solar, but if we do, it will be with Zenernet.
Reply from Zenernet
Dec 04, 2019
Great to hear Guy - we look forward to hearing your final decision. We'll be ready to help!
Verified Customer
Edd Bockman
Was unable to provide a cost effective solution
Reply from Zenernet
Nov 15, 2019
Hi Edd - we're sorry to hear your experience with us was less than stellar. Unfortunately, we can't always guarantee savings from Day One, and we're always transparent when that's the case. However, we'd love to take another look at your proposal and see if we can extend a more attractive bid. I'll reach out to you personally to discuss further. JP Gerken CEO
Verified Customer
thomas
i believe they over promised their capacity and then tried to rush in the end, at this point the project is on hold
Reply from Zenernet
Dec 05, 2019
Hi Thomas - thanks for your feedback. You contacted us in November and requested that we put the project on hold, which we did. We were on track to complete your installation before the end of the year. We look forward to reassessing your project after the new year, per your wishes.
Verified Customer
Bernie
Just started our agreement. How could I give more than three stars when they haven't done anything yet!
Reply from Zenernet
Dec 04, 2019
Hi Bernie - we look forward to getting your project complete and earning those next two stars!
Lawrence Rozas
The information provided was exhaustive and extremely useful to me. The many options for choosing the best solar system were explained in detail, which helped me decide which system best suited my needs.
Reply from Zenernet
Dec 04, 2019
Glad we could help Lawrence - thanks for working with us!
Verified Customer
Sunflower
My experience with the Sales person was great. He was organized. I like the templates they utilize. It's easy to understand the proposal. I haven't gone solar yet so I can't really say what is the quality of the product.
Reply from Zenernet
Nov 25, 2019
Glad to hear you've enjoyed your consultation - we hope we're able to help you go solar soon so you can experience our quality hardware and installation process! Thanks for considering Zenernet.
Michael
Isa did a great job explaining everything!
Reply from Zenernet
Nov 25, 2019
Great to hear - thanks Michael!
Christina
Ryan G was very transparent, honest, and upfront with me. Solar energy with Zenernet isn't an option that would work for us right now, and he was very understanding and supportive of that. He wasn't one of those pushy sales people who viewed me as another sale and money in his pocket. He listened to me, looked at what I need, and evaluated my situation and advised what would be best. It was very refreshing to speak with a sales person who actually cared about the person and not about just making money.
Reply from Zenernet
Nov 20, 2019
Sorry to hear we couldn't help you go solar right now, Christina - but great to hear you had such a positive experience with us. We definitely don't push homeowners into decisions that don't make sense. Thanks for working with us, and let us know if there's anything we can do to help down the road!
Verified Customer
Anonymous
Excellent solar presentation, quality of material, and trustworthiness.
Reply from Zenernet
Nov 20, 2019
Great to hear - thanks for working with us!
Verified Customer
Ronda Fields
Very caring and do their best to make you happy!
Reply from Zenernet
Nov 20, 2019
We sure do Ronda - glad you had a good experience with us!
KAS
Can't really evaluate their actual solar service. They advertise as being available in Illinois but it only near Chicago. They were nice and got back with us promptly.
Reply from Zenernet
Nov 20, 2019
Sorry to hear we couldn't help you go solar right now - we're always working on expanding our service area, and we'll be sure to let you know if we open up in your area.
Jim m
Greg did a great job of explaining everything to me answering all the questions I had about the system and how it operated
Reply from Zenernet
Nov 20, 2019
Good to hear Jim - let us know if you have any other questions, we're always here to answer!
John david
Mike did a great job reviewing the advantages of going with Zenernet. Everything was easy to understand and informative,
Reply from Zenernet
Nov 20, 2019
Awesome, John - thanks for working with us!
Terence
Heather M has been very helpful and knowledgeable. She has been very considerate and hardworking.
Reply from Zenernet
Nov 14, 2019
Great to hear Terence - thanks for working with us!
Verified Customer
Carlos Dutra
Just started the home visit and engineering plans
Reply from Zenernet
Nov 14, 2019
Awesome Carlos - we look forward to getting your installation complete and your system powered on. Thanks for working with us!
Verified Customer
Rebecca Titemore
They told me over the phone they could do wood shingles and they just did not show up for our meeting...just told me they could not do them after I called to find out where they were. They should have called to let me know before the appointment and not let me wait for them.
Reply from Zenernet
Nov 15, 2019
Hi Rebecca - you're absolutely right, we should have let you know as soon as we knew we couldn't install on your roof, and we should have at least kept our appointment time. We wish we could help you go solar and we hope you accept our apologies for the poor experience. We'll take this as an opportunity to improve our business - thanks for your feedback! JP Gerken CEO
Verified Customer
Abed Abusneineh
Bad customer service and I can't get a reply for email or phone calls
Reply from Zenernet
Nov 15, 2019
Hi Abed - we're sorry to hear you've had issues with communication from our team. We'll look into your case and ensure you receive a response promptly. We appreciate your feedback and are working on this and will get your issue resolved. JP Gerken CEO
Verified Customer
Paul S.
Their sales person was too high pressure for my liking. He also criticized the other companies I was comparing. That is very poor form.
Reply from Zenernet
Nov 15, 2019
Hi Paul - we're sorry to hear this. We pride ourselves on a no-pressure, education-first consultation and we apologize that wasn't what you experienced. It's also our policy to remain focused on our own value, and not disparage our competition. We'll look into your case and take steps to improve our sales process. JP Gerken CEO
Verified Customer
GS Yorgason
Excellent value, quality product, installed quickly, resolved all issues, flexible: company that made the demand manager reprogrammed chip down from min of 2KW to 1KW
Reply from Zenernet
Nov 14, 2019
Great to hear - thanks for working with us!
Verified Customer
Rebekha Neu
Excellent customer service time I courteous and scholars camera rapid turnaround time. Have already recommended this company.
Reply from Zenernet
Nov 14, 2019
Great to hear Rebekha - thanks for your business and review!
Verified Customer
George
Very helpful and informative. I did not have the product installed as we don't use enough electricity to see enough savings, but if anything changes, I will be giving them a call.
Reply from Zenernet
Nov 14, 2019
Great to hear George - let us know how we can help in the future!
Verified Customer
Rebecca Brown
Excellent customer service, quick response time with calls and emails. Their presentation was honest and my questions were answered happily.
Reply from Zenernet
Nov 13, 2019
Awesome Rebecca - thanks for working with us!
Verified Customer
Jessica Rana
Zenernet lost a star for choosing to work with Skyline in my area. Skyline is hard to get a hold of, installed an incorrect fuse which needs to be fixed, got a part that doesn't allow my solar generation to be recorded (waiting for the correct one), and left a huge mess of all their packaging, pipes, and wires they didn't need. My solar is still not turned on (I was estimated for the end of September). It's not Zenernet. They were very accommodating and had quick response times and explained everything. I wish they would work with more reliable crews on the ground though as Skyline has proven to be subpar in my opinion.
Reply from Zenernet
Nov 15, 2019
Hi Jessica - we're sorry to hear about your poor experience with our installation partner. We'll address this situation with Skyline, and we'll reach out to you to ensure your system is powered on in a timely manner and see what else we can do to help improve your experience. JP Gerken CEO
Verified Customer
Ken
Very professional and helpful throughout the process
Reply from Zenernet
Nov 13, 2019
Great to hear - thanks Ken!
harold adams
So far everything has been explained very clearly to my satisfaction and understanding. Ryan G answered any questions I had and was very pleasant. I would definitely recommend them to friends and relatives.
Reply from Zenernet
Nov 20, 2019
Great to hear Harold - thanks for considering Zenernet!
Joe Albee
Friendly & professional but most of all honest. I have been dealing with other solar companies looking for comparisons. Heather was the first person that I had dealt with that I knew gave me the correct answers I was completely honest.
Reply from Zenernet
Nov 08, 2019
Awesome Joe - we definitely make honesty and education a priority. Glad that was your experience with us. Thanks for the review!
Greg Bastis
Heather was great. Clear ROI case, knows the business well and helped me work through my objections.
Reply from Zenernet
Nov 07, 2019
Great to hear Greg - thanks for working with us!
Michael D
Greg L was my first contact. Very knowledgeable & aggressive sales. After I got going, he never returned my calls. Debb, was my second contact & she was AWESOME. LOVED her! She got things done, but left the company. The subcontractors Anca Solar In CA was quick to get my panels up & going. I had to get my HOA to approve. Pushed LADWP to refit my meter. 2.5 months or so later, I was up & running. Pretty fast. What I didn’t like about Zenernet was that they can’t see my panels performance & that’s because the antenna they’re using is AT&T & the reception where I live sucks with AT&T. I tried to call Bailey since August 2019 and then JT/JP who owns the company that I will need a WiFi chip & antennae to be installed & now its nearing December & nothing!
Reply from Zenernet
Nov 07, 2019
Hi Michael - thanks for letting us know about the connection issues. We're working on a resolution and will keep you posted on our progress.
Verified Customer
John
The sales person, Heather M are professional and highly respectful. I found her knowledge of the product and services to be the best of the 15 competitors I contacted. She were never pushy but always ready to answer any question I had. Brad, the project manager, was engaged and very responsive. When I asked about optimizing the layout to account for things as insignificant as Christmas lights, he worked with the engineering team to help satisfy me. The installers were all profession and clean. The project took 2 days longer than planned but because they kept me in the loop on the progress and hold ups, it was never an issue and I could plan accordingly. I would highly recommend Zenernet to my friends, and already have. Great job.
Reply from Zenernet
Nov 04, 2019
Hi John - thanks so much for the feedback! We're glad to hear you had such a great experience with our team. We pride ourselves on an excellent, highly educational consultation process, and we've recently put a great deal of focus on improving our communication during the installation process, so it's great to hear that you found that aspect to exceed your expectations. We appreciate your business and your reference. Thanks for working with us!
Verified Customer
John
Their 25 page contract is ridiculous. The fact that they basically leave the consumer dealing with the utility company is ridiculous.
Reply from Zenernet
Nov 04, 2019
Hi John - our contract is designed to clearly align all the details of your installation, which protects you and your investment in solar. As for communication with the utility during installation, we handle that on behalf of our customers. Is it possible you have us confused with another company? Please contact our team so we can help resolve this situation, because we certainly don't want our customers dealing with their utility by themselves.
Verified Customer
Kerry sharif
Honest and personal sales person , good equipment however the price is on the high side, I will consider installing the system with you if your price goes down.
Reply from Zenernet
Nov 04, 2019
Hi Kerry - glad to hear you've had a positive experience during our consultation process. Our pricing reflects the quality of our equipment, warranties, and installation process. I'll have your consultant reach out to discuss your pricing options in further detail.
Verified Customer
Horatiu Corbeanu
Good in marketing and from a technical point of view, but poor communication during project execution.
Reply from Zenernet
Nov 04, 2019
Thanks for your feedback - we've been focusing on improving our communication during the installation process in order to better deliver on our promise of an excellent customer experience. Please let us know if there's anything we can do to help!
Verified Customer
Peter
Very prompt in customer service highly recommend
Reply from Zenernet
Nov 04, 2019
Thanks Peter, great to hear!
Verified Customer
Tyler
The woman Heather M whom assisted me went above and beyond to get me what I needed.
Reply from Zenernet
Nov 04, 2019
Glad to hear Tyler - thanks for working with us!
Verified Customer
Anonymous
Clean, clear delivery of information. Mistakes happen but very quick resolution Sales, and installation friendly, accurate and professional.
Reply from Zenernet
Nov 04, 2019
Great to hear - we've been focusing a lot of effort on improving our post-sale communication. Glad to see we were able to resolve issues quickly and see you through a smooth installation!
Verified Customer
Tony Davoren
no project management skills at all - no follow up - totally on the customer to follow up. The actual installation by the local team was very good- their saving grace.
Reply from Zenernet
Nov 04, 2019
Hi Tony - we're sorry to hear that was your experience. We've made adjustments to our post-sale process to improve our communication and make good on our promise of an excellent customer experience. Glad to hear your installation went smoothly - let us know if there's anything else we can do to help.
Mark Dimitt
Super informative, polite and professional. Nothing but good things to say.
Reply from Zenernet
Nov 05, 2019
Glad to hear Mark - thanks for working with us!
CHRISTOPHER M MILES
Mike M was absolutely phenomenal, highly recommending him to others already for information!
Reply from Zenernet
Nov 01, 2019
Great to hear Christopher!
Verified Customer
David Saab
So far, the design, the sale and the construction have all been amazing.
Verified Customer
jonnybob
I got one returned call.They couldnt give me a price.Said i had too much shade,so i would need more panels.Never seemed to want to listen to what i had to say.
Reply from Zenernet
Oct 29, 2019
Hello - we're sorry we couldn't help you go solar. Unfortunately, in some cases, shading can make it impossible to generate enough power to make solar worthwhile on a particular property. However, we'd be happy to revisit your case and answer any questions that you have. A member of our leadership team will reach out to you soon to better understand your experience. Thanks for your feedback!
Verified Customer
frosty
prompt follow up to inquiry did not provide service in my area after several calls
Reply from Zenernet
Oct 29, 2019
We're sorry we couldn't help you go solar right now - we always seek to expand our service area while maintaining our high standards of installation quality. We hope we'll be able to service your area soon, and we'll be sure to keep you posted!
Verified Customer
Mike
Sales advisor is awesome, very informative and helpful
Reply from Zenernet
Oct 29, 2019
Great to hear Mike - thanks for your review!
Verified Customer
Brian Fuhrmann
Professional and best warranty when compared to the competitors.
Reply from Zenernet
Oct 29, 2019
Thanks Brian, our warranties are one of our strengths!